Customer reviews from kitchenaid.com
KitchenAid - 30-inch Smart Electric Combo Wall Oven with Assisted Cooking Modes - White
Average customer rating
4
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
22
4 Stars
14
3 Stars
5
2 Stars
2
1 Star
4
79%of customers recommend this product.
(
34 out of
43)
Customer Reviews for KitchenAid - 30-inch Smart Electric Combo Wall Oven with Assisted Cooking Modes - White
Customer Rating
5
Nice upgrade!
on February 26, 2026
Posted by: JohnandAnn
from Lexington, KY
[This review was collected as part of a promotion.] Easy to use, quick response on controls, preheats fast, and quiet. Unit is well-built, fit and finish is perfect, and it was easy to install. No regrets on this purchase. I do hope they upgrade the KitchenAid app to allow different notification settings for the microwave and oven. Currently, it is all or nothing for both and I'd like to recieve just oven notifications.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Feels much more sturdy and solid than my old one.
on February 20, 2026
Posted by: Jim3of6
from Las Vegas, NV
[This review was collected as part of a promotion.] Nice to have something reliable for a change. Very happy.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Concerns
on February 17, 2026
Posted by: cattjadfljaljf
from Florida
[This review was collected as part of a promotion.] We purchased this unit to replace a similar model that stopped working and could not be repaired. Not sure we made the correct decision. Microwave has not worked out of the box. Have had one repair. It worked for a bit, now not working again so have a second service call scheduled. Spent 49 minutes on a call yesterday to order the "free" microwave air fryer tray, only to find that it is on indefinite backorder.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, February 18, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 921579.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 921579.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Microwave doesn't warm up food fast
on February 17, 2026
Posted by: Preinnzor
from New york
[This review was collected as part of a promotion.] I bought this thinking 'wow what an amazing space saver for my kitchen but I regret buying it. The microwave is extremely slow and does not heat up food like previous microwaves that I've owned. Ive checked the setting on this microwave and the heating is set on 100% but it definitely doesn't work at 100%. Don't make a mistake and buy this product because I regret it
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, February 18, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 921535.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 921535.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Innovative features and well designed
on February 16, 2026
Posted by: Wilinsj
from California
[This review was collected as part of a promotion.] I bought this about a month ago, so I am still testing its features. It does have the Assisted Cooking modes that are handy and so far I have tried the pizza and cookies settings. So far, so good. There is also a calibration adjustment available just in case (nice feature). The microwave is powerful enough, but you have to press a few more menu selections to do a quick 1 min setting, and the defrosting options are just meat or poultry. Overall the convection works well but we need to experiment with more dishes. We really like the design - sleek and easy to look at, and the clock is quite legible. The only issue (as with others) is that the chime for cycle end is not very loud. At least the phone app helps to monitor the progress and cycle end.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love our new combination ovens!
on February 16, 2026
Posted by: JohnKu
from FL
[This review was collected as part of a promotion.] Not only are they gorgeous to look at, the simple technology is great. Our previous oven was 20 years old. Glad we are updated to the new model.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Getting to know you
on February 12, 2026
Posted by: PatchT
from OR
[This review was collected as part of a promotion.] Overall, loving my new combo wall oven. Lower oven is wonderful! Microwave/combo has been shutting off on me when used as a microwave. Not sure why it's occurring.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Combo Unit
on January 21, 2026
Posted by: Joe III
from Sarasota, FL
[This review was collected as part of a promotion.] I love it but Microwave broke after 2 week. Have to get it repaired
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 22, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 904634
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com