[This review was collected as part of a promotion.] Bought this used it 3 times and says secondary fan blocked. Had a tech come repair. Used it once and happened again.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 13, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below: Facebook: https://www.facebook.com/KitchenAid Instagram: https://www.instagram.com/kitchenaidusa/ Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET) USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET) When reaching out on Social Media (Facebook or Instagram), please reference the case number # 933934. We’re looking forward to hearing from you. Marie Q
Old style knobs, never looked hideous with fingerp
on March 12, 2026
Posted by: Jane317
from Indiana
[This review was collected as part of a promotion.] The oven looks great. I love the touchscreen. It’s nothing but fingerprints and you of course can’t clean the fingerprints while it’s working or it screws. Everything at new ideas are not always better and an option for old people would be great.
[This review was collected as part of a promotion.] Got that new oven and microwave combo about a month ago. Love both units. So easy to use and it just beautiful.
Overall, the oven performs very well, but the software/user interface is missing several features and instructions that would make operating the oven much easier. For example, more detailed onscreen instructions and perhaps step-by-step checklists for the air fryer and convection modes, and editing/deletion options for the favorites list. Also, following the initial installation and software update, why is the software version shown as 0.0.0?