Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 1TB (Unlocked) - Graphite
Average customer rating
4.9 out of 5
4.9
(1,918 Reviews)
Open Ratings Snapshot
Rating breakdown 1,918 reviews
5 Stars
1,696
4 Stars
205
3 Stars
12
2 Stars
3
1 Star
2
83%of customers recommend this product. 
(
10 out of 12
)
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Customer Reviews for Samsung - Galaxy Z Fold8 1TB (Unlocked) - Graphite
Customer Rating
5 out of 5
5
Galaxy Z Fold 8
on August 27, 2026
Posted by: MyFold8
[This review was collected as part of a promotion.] I chose Galaxy Z Fold 8 coz it feels like using a phone and a tablet at the same time.
The available apps and AI features i can use with this phone is awesome.
I traded my Galaxy S26 Ultra with this phone, after 2 weeks of using this i might not upgrade to the next galaxy fold coming out next year.
I really LOVED THIS PHONE!
Value
5 out of 5
5
Response from Samsung USBy R&R TeamAugust 28, 2026
Hey there MyFold8, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are so happy to hear how pleased you are with the upgrade to your new device, and that you are happy with the features of Galaxy AI on your device. Please, reach out to us again in the future if any questions come up about your device, or you would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very nice form factor!
on August 27, 2026
Posted by: CleverStyles
[This review was collected as part of a promotion.] I chose the Samsung Z Fold 8 because of the new form. I am a fan of the Ultra series for everyday use, and I use the Fold series for work.
I watched the Samsung event, and I was immediately curious about apps, movies, and reading on the new aspect ratio. I was very pleased! The apps I use open and fit the new aspect ratio; the input experience with apps have been drastically improved. I can actually watch quick work videos without opening the phone, and the content will fill the screen. Opening the phone to watch movies has improved tremendously. When I am reading .pdf files for work or books, I really enjoy the content fills the space on the Z Fold 8 when it is open.
I am actively trying to find a reason to use my Ultra again. I love the Ultra phones, but the Note 8 makes it easier to work and play on the same phone.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamAugust 28, 2026
Hey CleverStyles, we appreciate you sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We couldn't be happier to hear how pleased you are with the new form factor, and that you are able to use your device so well whether folded or unfolded. We have shared a link to the Samsung Support Team for your convenience if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent all around phone
on August 27, 2026
Posted by: 808techenthusiast
[This review was collected as part of a promotion.] I chose the z fold 8 (wide) because I wanted a foldable that is not as tall as others and opens up to an inner screen that isn't square, but more rectangular for viewing of media. This phone fits that objective perfectly. The inner screen is the best looking of all the foldables I've used. It's anti reflective and calibrated perfectly as far as colors, sharpness, and clarity. The hardware quality is top notch and definitely gives off a premium vibe. The feature set is huge and useful. This phone feels polished and refined.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamAugust 28, 2026
Hey there 808techenthusiast, we appreciate you sharing your experience of your Samsung Galaxy Z Fold8 with us. We are thrilled to hear how much you are loving your new device, that it feels immservice during your usage, and that you are finding it comfortable in your hand for prolonged usage. We have provided a link to the complete manual to help you with additional capabilities like Galaxy AI. We have also provided a link to the Samsung Support Team to assist you further if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose the best phone out there.... Period!
on August 27, 2026
Posted by: Odiigis
[This review was collected as part of a promotion.] I chose the Z Fold 8 for several reasons.
First, it had great reviews even prior to launch. After receiving it (even earlier than expected), I was amazed by how small and light it was! The form factor is amazing.
Second, I've had my previous phone for several years now. I went from the S21 Ultra to the S24 Ultra (the latter being the peak slab phone). So considering the Z Fold 8 might seem like a downgrade. Yes and no. Yes, the cameras aren't as good as my previous phones. No, because the Z Fold 8 is an engineering marvel. I'm on week 3 with this phone and I have no regrets.
I love how much more comfortable it feels being shorter. It fits into my shirt pocket no problem.
The Z Fold 8 is only about 2 mm wider than my S24 Ultra. So it isn't much wider and bothersome at all.
But I love browsing on the cover screen than switch over to the large screen for videos. I've started to reading again especially graphic novels and The Odyssey. It's made those little joys fun again (not to mention convenient). No more separate tablet.
I like taking pictures and do miss the telephoto lens but picture taking is still fun on the Z Fold 8. I like how I have a macro feature that I didn't have on my 24. Even with optical zooming on that phone, images still came out grainy. Better higher resolution is needed for 10x optical.
The Z Fold 8 is amazing and fun again. The slabs were boring and heavy. No real upgrades. But this one, so far so good👍🏾.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamAugust 28, 2026
Hey there Odiigis, thank you for taking time out of your day to provide feedback on your new Samsung Galaxy Z Fold8. We couldn't be happier to hear how much you are loving your new device, and that you are finding this device so perfect for rediscovering some of your favorite hobbies. We have shared a link to the Samsung Support Team to assist you any time you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy Z FOLD 8 phone
on August 27, 2026
Posted by: Wingnut
[This review was collected as part of a promotion.] This is the greatest phone ever small and large all in the same package. I'll be telling and showing everyone.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamAugust 28, 2026
Hey there Wingnut, thank you for feedback on your Samsung Galaxy Z Fold8. We love hearing how happy you are with the new design of this device, and how excited you are to show this device to all your friends and loved ones. We have shared links to resources to help you maximize your experience, customize the settings, and answer any questions that may come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I.got get used to holding it and closing it.
on August 27, 2026
Posted by: Chatty
[This review was collected as part of a promotion.] I have to get used to the wider. I like the sleek slim one. I got to get use to closing it. I like folding from side to side; rather than folding down.. it has a lot features.
Value
4 out of 5
4
Response from Samsung USBy R&R TeamAugust 27, 2026
Hi there Chatty, we appreciate you sharing your thoughts about your new Samsung Galaxy Z Fold8. We ar epleased to hear that you are enjoying your new device after a short adjustment period to the new form factor. We have provided links to resources to help you maximize your experience, customize the settings, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Fold 8. Premium Foldable Experience!
on August 27, 2026
Posted by: FoldItNow
[This review was collected as part of a promotion.] I chose the Galaxy Fold 8 because I wanted a phone that combines a premium smartphone experience with the convenience of a larger screen. The foldable display is great for multitasking, watching videos, and getting work done on the go. It feels innovative, powerful, and surprisingly practical for everyday use.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamAugust 27, 2026
Hello FoldItNow, thank you for sharing your experience of your new Samsung Galaxy Z Fold8 with us. We are pleased to hear that you are finding this device immservice to use with the larger display, as well as being practical for your additional needs every day. We have shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device, finally getting my money's worth!
on August 26, 2026
Posted by: GalaxyBrandon
from Milwaukee, WI
Amazing device for everything overall. It provides one heck of dynamic punch for all activities. 9/9 in its own World.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R TeamAugust 27, 2026
Hey there GalaxyBrandon, thank you for your feedback on your Samsung Galaxy Z Fold8. We are so happy to hear that you are so happy with your new device and that it so wonderfully aligns to your wants and needs. We have shared links to resources to help you maximize your experience with your device, customize the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
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