Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 1TB (Unlocked) - Graphite
Average customer rating
4.9 out of 5
4.9
(1,918 Reviews)
Open Ratings Snapshot
Rating breakdown 1,918 reviews
5 Stars
1,696
4 Stars
205
3 Stars
12
2 Stars
3
1 Star
2
83%of customers recommend this product. 
(
10 out of 12
)
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Customer Reviews for Samsung - Galaxy Z Fold8 1TB (Unlocked) - Graphite
Customer Rating
5 out of 5
5
Great features
on September 4, 2026
Posted by: Luv2shop
work great ability performance the display everything was just spot on my phone will run for the money the hinge battery durability great Oliver is great everything was Christine and precise
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Flexible features.
on September 3, 2026
Posted by: Seph316
[This review was collected as part of a promotion.] I chose z fold because of a lot of promotions on the internet and I don't regret it. It fits in my hand and can be used for most of apps folded. When you flip it, it provides bigger screen for movies and games. I'm pretty happy about it. Although, it makes me nervous for the damage I will get once I accidentally drop it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect fit for a Health Worker scrub pocket.
on September 3, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The Z fold 8 is a perfect fit in my scrub chest pocket. The wider passport shaped stance is a nice snug fit and with the shorter height the phone does not pop out the top of the pocket. This is one reason that I chose the new Z fold 8. The 16 GB of RAM works smoothly on the 1 TB model. I do like the option of the three open windows side by side. Very useful when checking multiple email and/or text messages.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 3, 2026
Hi there AddictedToSamsung, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We love hearing how well this new device aligns to your usage preferences, and your needs every day. We have shared a link to the complete manual to help you fully discover and customize your device to your usage. We have also shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
ITS AMAZEBALLS
on September 2, 2026
Posted by: Anonymous
This is my very first brand new to me phone and I will be 51 in 2 weeks I couldn't be happier with this amazing device and I look forward to a long time with it.
Response from Samsung USBy R&R Team, September 3, 2026
Hey there KittyMaMa, we appreciate you sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are so pleased to hear how much you are loving your new device, and how much you are anticipating prolonged usage and enjoyment. We have provided links to resources to help you fully explore your new device, customize the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful! Just got it and I am in love already!
on September 2, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I just got my phone that I been waiting for two long weeks to get it, I love the convenience of the size, small enough to fit in my purse, but big enough to read a book.
I will be using my phone as a regular phone/agenda/ book reading etc
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 3, 2026
Hey Norms12, we appreciate your feedback on your Samsung Galaxy Z Fold8. We love hearing how happy you are with the design of this device for carrying in your purse during the day, and opening up to read at home and on the go. We have shared a link to the full manual to help you fully explore your device, and align the settings to your usage preferences. We have also shared a link to the Samsung Support Team to assist you further if you have questions during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Hardware amazing, service though? Not so much
on September 2, 2026
Posted by: FoldableZealot
[This review was collected as part of a promotion.] I use my Z Fold 8 for both work and leisure use.
I upgraded from a Z Fold 7 device, and the smaller but wider form factor is much better. Battery life is superior as well.
Only downside, there are many apps and some websites, that just won't work well with the changed aspect ratio. It's a nightmare with those sites and apps.
I can only hope that these app creators adjust so the Z Fold 8 aspect ratio is supported, as right now, you just can't use it on some sites, like car rentals and other travel sites.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 3, 2026
Hi FoldableZealot, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We are pleased to hear how happy you are with the new form factor of your device for your work and personal uses. If you are experiencing frustration with specific apps, we recommend reaching out to the developers directly to help with any adjustments that need to be made. We have provided a link to the Samsung Support Team as well to assist you if you have any questions as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best of both worlds!
on September 2, 2026
Posted by: OhNayNay
from Madison, WI
Love this form factor. You get the best of both worlds with a smaller screen that does everything and the ability to have a small tablet at hand. Both the cover screen and inner screen are vibrant and beautiful. There is the small crease in the center still, but unless you have the right lighting and angle, you'll never even know it's there. The battery is definitely as long lasting as the S26 Ultra I just traded in for it. I have no issue getting through an entire day with a heavy load of screen time. I don't game on it, so I can't comment on that side of battery life. When you open and close it feels so good to have that little snap in both directions. The hinge feels smooth and solid. For as thin and light as this do everything phone is, it's definitely very durable. I'd have to really try to break it for anything major to happen. Though I am still very gental because I like to keep my devices as pristine as possible. It's a powerful little guy with plenty of performance for the every day tasks. If you've been waiting for your first foldable like I was and still are on the fence, I promise you won't be disappointed with this phone, compact and highly functional for anything you choose to do. Yes the cameras are a down grade from the S26 Ultra, but I don't do professional photo or video work, so these are plenty good for the average user.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 3, 2026
Hey OhNayNay, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We couldn't be happier to hear how pleased you are with the upgrade to your new device, and how useful you are finding the design of this device whether folded or unfolded. We have shared a link to the Samsung Support Team for your convenience if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great screen
on September 2, 2026
Posted by: Schmittie32
[This review was collected as part of a promotion.] I chose Samsung many years ago and it's always been the highest end phone every year. This year is no different!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 3, 2026
Hi Schmittie32, we appreciate your feedback on your Samsung Galaxy Z Fold8. We are pleased to hear that you are enjoying this new device, and finding it as amazing as your previous devices. We have provided links to the full manual and the Samsung Support Team to help you discover the features and capabilities of your new device, customize the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
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