Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 1TB (Unlocked) - Graphite
Average customer rating
4.9 out of 5
4.9
(2,472 Reviews)
Open Ratings Snapshot
Rating breakdown 2,472 reviews
5 Stars
2,179
4 Stars
259
3 Stars
23
2 Stars
6
1 Star
5
74%of customers recommend this product. 
(
14 out of 19
)
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Customer Reviews for Samsung - Galaxy Z Fold8 1TB (Unlocked) - Graphite
Customer Rating
5 out of 5
5
This product is next level!
on October 12, 2026
Posted by: Booklover60
[This review was collected as part of a promotion.] I chose the Z Fold 8 and am very satisfied with it. The screen size is great and I love it especially when reading books. The size and weight were a huge benefit and are perfect for me. All the AI features are an added bonus. I also got a Watch 9 and Bud 4 Pro. I needed an upgrade and am happy I did. They are really easy to use and both have great new features. I am a loyal Samsung user and bravo for leading the way.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 13, 2026
Hey Booklover60, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Fold8 with us. We are ecstatic to hear how much you are loving your new device, finding it so perfect with the larger display for your reading, and finding Galaxy AI such a great addition to your usage. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose Wide!!
on October 12, 2026
Posted by: WiderIsBetter
[This review was collected as part of a promotion.] I chose to go wider and i couldn't be happier!!! The aspect ratio is top tier and i find myself using the front main screen even more than the unfolded display!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 13, 2026
Hey WiderIsBetter, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We couldn't be happier to hear how much you are loving the new form factor of your device, and that you are finding it so useful for all of your daily needs. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone Ever!
on October 12, 2026
Posted by: Zoak4568
[This review was collected as part of a promotion.] I chose the z fold 8 because it's nice and compact, but still not too small. It does everything I need it to do closed, but it does everything better when I open it. I cannot tell you how much I love this phone and I cannot wait for what future these folds will have.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 12, 2026
Hi there Zoak4568, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We are so pleased to hear that you are finding this device versatile for a range of daily tasks, and that you are enjoying the usage of your device folded or unfolded. We have provided links to the full manual for your device, and to the Samsung Support Team to help you explore all of the enhanced capabilities of your device, align the settings to your usage, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy Z Fold 8
on October 12, 2026
Posted by: Joshuaj806
[This review was collected as part of a promotion.] "I chose" to buy the new Samsung Galaxy Z Fold 8 because of the style. The phone itself has been great. The battery lasts me all day even when I use it to play my spotify all day while at work with my Bluetooth headphones connected to it. Love watching videos on it. Different ways you can turn it and watch them. So all in all. Great purchase.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 12, 2026
Hey there Joshuaj806, thank you for your feedback on your Samsung Galaxy Z Fold8. We are so happy to hear that youa re enjoying the usage of your device every day, and that your are finding the larger inner display so immersive for your streaming. We have shared a link to the Samsung Support Team for your convenience if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost no flaws
on October 12, 2026
Posted by: YaBoiJango
[This review was collected as part of a promotion.] I chose the Z Fold 8 after years of never being interested in the fold series before. The form factor was what piqued my interest but once I got my hands on it I've decided to remain with it as almost everything is perfect with it. When I had the S series my biggest grip was that each phone seemed to only get bigger and was a hassle to use one handed. With the Z fold 8 it was easier to use one handed while having the option to make it bigger for media consumption. Everything I used to do on my s24 ultra I've been able to do better on my fold such as gaming, reading, and watching videos. All good things aside i only see two cons with the fold and I am sure it can be adjusted in the next model
1. Side buttons are uncomfortable to use especially due to how close they are. Spacing them would be better especially when doing things like screenshots
2. The camera positioning should be horizontal instead of vertical as the problem with having big hands occurs again when a fingers gets in the way or magsafe accessories don't properly fit due to the camera
Other then these two flaws the phone is otherwise perfect for all my uses.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, October 12, 2026
Hi there YaBoiJango, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are pleased to hear that you are overall happy with the usage and capabilities of your device, and we understand it can take time to adjust to the hardware differences from any previous device you may have used. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone
on October 11, 2026
Posted by: Sarahrahrah
[This review was collected as part of a promotion.] I chose the Z Fold8 because it was different. But now I love it because it's a crossover between a smartphone and a tablet. The fact that it unfolds into a bigger screen has been helpful for completing documents for work, streaming shows, and playing games while still being able to fold back up and fit in my pocket.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 12, 2026
Hey Sarahrahrah, thank you for taking time out of your day to share your experience of your Samsung Galaxy Z Fold8 with us. We love hearing how happy you are with the usage of your device for both personal and professional uses every day, and that it has been so convenient to carry around during the day. We have shared a link to the Samsung Support Team to assist you if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I choose to review the Z8 because it's awesome
on October 11, 2026
Posted by: SamAfficionado
[This review was collected as part of a promotion.] I choose to review the Z8 because Samsung has overdone itself. So many generations ahead of the competition. So clean format. Wallet size that you can wear inside a reguraly sized buttoned breast pocket with no part sticking out not letting you to secure your phone. It is a blast in my opinion.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I choose it n i Love it
on October 11, 2026
Posted by: Solidsnakee
[This review was collected as part of a promotion.] What an device only if it has more powerful cameras then it will be the phone of the year !!
I choose it because its smaller, faster , bigger screen in small fold piece of art if i could say !
Here is my rating in numbers '
Design 》》》10/10
Seceens 》》10/10
Device temperature 》》8/10 it get a little bit hotter when you heavy use it
Cameras 》》8\10
Over all rqting 》》9/10
Thanks
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 12, 2026
Hi there Solidsnakee, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy Z Fold8. We are pleased to hear that you are overall happy with the usage of your device every day. We have provided links to articles to help you troubleshoot the temperature of your device, and maximize your experience with your camera. We have also provided a link to the Samsung Support Team to assist you further if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Learn about camera modes and settings on your Samsung Galaxy Z Fold8
https://www.samsung.com/us/support/answer/ANS10013190/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Written by a customer while visiting Samsung US
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