Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 1TB (Unlocked) - Graphite
Average customer rating
4.9
(1,919 Reviews)
Rating breakdown 1,919 reviews
5 Stars
1,697
4 Stars
205
3 Stars
12
2 Stars
3
1 Star
2
83%of customers recommend this product.
(
10 out of
12)
Customer Reviews for Samsung - Galaxy Z Fold8 1TB (Unlocked) - Graphite
Customer Rating
5
Best Form Factor!
on August 6, 2026
Posted by: Stymiejr
[This review was collected as part of a promotion.] I chose the ZFold 8 based on the form factor and updates from the ZFold 7. The form is perfect in my hands and pocket! The shorter and wider screen allows more comfortability in using phone closed as well as open. The internal crease and crisp snap of closing is impressive. I have had many versions of the Z series and this is by far the best! I cannot wait to use it to watch media while I travel for work. All my work applications are at my fingertips and seamlessly work open and closed. I cannot wait to put this through the paces! Also looking forward to exploring the AI features as well! I use this for work, personal day to day tasks, etc. I love the white/bone color. PLEASE KEEP THIS FORM FACTOR!!! The brightness and reduced glare are very impressive. I have been tracking this since rumors leaked at end of 2025. So happy it is finally here!!
Value
5
Response from Samsung USBy R&R Team, August 6, 2026
Hi there Stymiejr, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are thrilled to hear how much you love the new design, and find it so easy to use whether open or closed for all of your work and personal uses. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Improvements
on August 6, 2026
Posted by: Littlejdog
[This review was collected as part of a promotion.] I'm moving from the full size Z fold to the short and wider version and it feels much more comfortable. It took a few minutes to get used to compared to the longer one but it feels much better and it's great to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Z Fold 8
on August 6, 2026
Posted by: Shugyosha
[This review was collected as part of a promotion.] After watching the Samsung Galaxy Unpacked event and seeing the new Z Fold 8, it was a no-brainer. I chose to upgrade from my Z Fold 5, and I couldn't be happier with my purchase. I thought that the Fold 5 was the best phone I had ever owned, but the Fold 8 quickly surpassed it. So easy to set up and transfer from my old phone. The folded size is brilliant, providing a smaller (but still spacious) area, but I still have the option to unfold the phone and utilize the HUGE landscape display. So much easier to use apps side-by-side. This phone really has it all. Absolutely thrilled with my purchase.
Value
5
Response from Samsung USBy R&R Team, August 6, 2026
Hi there Shugyosha, we appreciate you taking time out of your day to provide feedback on your new Samsung Galaxy Z Fold8. We couldn't be happier to hear how thrilled you are with the new design of your device, easy setup and inital usage, and that you are finding so many amazing features you have loved thus far. Please, reach out to us again in the future any time you have questions, or wish to provide additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A Z Fold for the future!
on August 6, 2026
Posted by: Scytale
[This review was collected as part of a promotion.] My first 24 hours with my new Z Fold8 has been flawless. As I expect from my Samsung devices. It is solid in the hand and lite enough to hold all day long.
It is my digital companion, keeping me on time, in contact and safe.
The AI is very helpful. From handling message prioritizing, scanning all incoming calls, both of which save me annoyances and time. It also makes editing photo's a breeze. I cannot wait to see what else it can do.
I choose and look forward to using this in my life.
It is my digital companion, keeping me on time, in contact and safe.
The AI is very helpful. From handling message prioritizing, scanning all incoming calls, both of which save me annoyances and time. It also makes editing photo's a breeze. I cannot wait to see what else it can do.
I choose and look forward to using this in my life.
Value
5
Response from Samsung USBy R&R Team, August 6, 2026
Hi Scytale, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We couldn't be happier to hear how much you are loving your new device, has smooth the inital setup has been, and that Galaxy AI has been such a great addition to your experience. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Experience With the Z Fold8
on August 6, 2026
Posted by: Hieubalen22
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Z Fold8 because I wanted a phone with a larger screen that could still fit in my pocket. I use the cover screen for quick messages, calls, and checking notifications. When I open the phone, the larger display is very useful for watching videos, gaming, studying, and doing schoolwork. I also like using multiple apps at the same time, especially when I need to take notes while reading something online. The phone feels fast, the screen looks clear, and the folding design makes everyday tasks more convenient. It took me a little time to get used to all the features, but my overall experience has been very good.
Value
5
Response from Samsung USBy R&R Team, August 6, 2026
Hey there Hieubalen22, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We are so pleased to hear that you are loving your new device for a range of daily needs, and that you are happy with the design of your device and way it fits so easily in to your pocket. We have shared a link to the Samsung Support Team to assist you any time you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold 8 Is Awesome!
on August 6, 2026
Posted by: RyanW3007
[This review was collected as part of a promotion.] The new form factor of this phone is amazing. It's the right balance for short, quick use for the outer screen and when you want to really get into some videos or social media scrolling, the 4:3 screen ratio of the inner screen is perfect. Samsung really thought about every detail of these screens.
Value
5
Response from Samsung USBy R&R Team, August 6, 2026
Hey RyanW3007, we appreciate you sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We love hearing how pleased you are with the new design and aspect ratio of your device, and that it has been so great for your social media and streaming. We have shared a link to the Samsung Support Team for your convenience if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best foldable phone for media consumption
on August 6, 2026
Posted by: LoveMyNewFold8
[This review was collected as part of a promotion.] Perfect form factor for watching Netflix or YouTube in the inner screen. The wider outer screen is great for email, text, and social media. The phone is light and the screen is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All I ever wanted
on August 6, 2026
Posted by: Mumbles
[This review was collected as part of a promotion.] I use my phone for basically everything. I read, surf the internet and play games. My last phone was the s23 ultra for the display size and the CPU was pretty alright. But now I game waaaaay more on my phone when I'm not home and I read a lot more Manga and comics so I felt like I had to chose the fold 8. The compact size of the front is perfect for tiktok and I perfer reading fanfics and books on the front display. Inside is THE PERFECT SIZE FOR MANGA AND COMICS! It is the same size as the paperwhite 12th gen.
Only downside is no pen and the inner camera should be more to the corner cause it does mess the menu in a few gacha games like HSR.
Value
5
Written by a customer while visiting Samsung US