Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 1TB (Unlocked) - Graphite
Average customer rating
4.9
(1,918 Reviews)
Rating breakdown 1,918 reviews
5 Stars
1,696
4 Stars
205
3 Stars
12
2 Stars
3
1 Star
2
83%of customers recommend this product.
(
10 out of
12)
Customer Reviews for Samsung - Galaxy Z Fold8 1TB (Unlocked) - Graphite
Customer Rating
5
Everything I Wanted
on September 2, 2026
Posted by: Tenka28
[This review was collected as part of a promotion.] It was instant love at first sight. Saw the announcement drop, saw the design and knew rightaway, Samsung Zfold 8 was perfect phone for me.
It's compact, when folded- its compact enough to fit in my small hand and back of my pocket. When unfolded, it's a size of mini ipad where I can enjoy my shows.
I can do everything on the front screen when folded without ever needing to open the entire phone.
This felt like the perfect phone I was waiting for and I know I made the right decision when I chose to purchase the Samsung Zfold8.
The compatibility, design, functionality, Samsung got it all right with this new Zfold8.
It's compact, when folded- its compact enough to fit in my small hand and back of my pocket. When unfolded, it's a size of mini ipad where I can enjoy my shows.
I can do everything on the front screen when folded without ever needing to open the entire phone.
This felt like the perfect phone I was waiting for and I know I made the right decision when I chose to purchase the Samsung Zfold8.
The compatibility, design, functionality, Samsung got it all right with this new Zfold8.
Value
5
Response from Samsung USBy R&R Team, September 3, 2026
Hey Tenka28, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Z Fold8 with us. We love hearing how happy you are with the new form factor, and different usage options for your new device. We have provided a link to the Samsung Support Team to assist you any time you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Customer Rating
5
ZFold 8 is my favorite phone ever
on September 2, 2026
Posted by: LuckyLoops
[This review was collected as part of a promotion.] I chose the Samsung Z Fold 8 for the form factor and the new folding system with less visible crease line.
It has been nothing short of amazing for the dual screens when unfolded. So much more productive than my old Galaxy S23 Ultra.
Thanks for making a great phone.
Value
5
Response from Samsung USBy R&R Team, September 3, 2026
Hey LuckyLoops, we appreciate you sharing your experience of your Samsung Galaxy Z Fold8 with us. We are thrilled to hear how amazed you have been with the upgrade to your new device, and that you are finding it so helpful for your productivity every day. We have shared a link to the Ssamsung Support Team to assist you if any questions arise as you continue usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone
on September 2, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose fold 8 when pre order opened. I been using about month and half. No flaws no defect so far so good
Value
5
Response from Samsung USBy R&R Team, September 2, 2026
Hi there Tommyblaze80, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We couldn't be happier to hear how happy you are with the usage of your device, and that you haven't experienced any frustrations thus far. We have provided links to resources to help you fully explore and customize your device, as well as answering any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
It is born with great features, wide but too short
on September 2, 2026
Posted by: LoveZF8
[This review was collected as part of a promotion.] I choose ZF8 because of its wide outer screen size. The only thing I don't like in the phone is the length. IT IS TOO SHORT. I wish it was longer up to the length of the ZF6
Value
4
Response from Samsung USBy R&R Team, September 3, 2026
Hey LoveZF8, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are pleased to hear that you are enjoying the usage of your new device. We appreciate you sharing your preference for the width of this device with the length of your previous device. Please, reach out to us again in the future if you have questions during your usage, or you would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on September 1, 2026
Posted by: Phonzo916
[This review was collected as part of a promotion.] I chose to upgrade to this phone from a Z fold 6 and absolutely love it so far. This aspect ratio of the fold 8 when unfolded makes it feel like I'm holding an actually mini tablet with minimal black bars. Surprisingly, I'm digging the outer screen too. The wider phone makes it slightly easier to hold and I can access more of the screen with one hand. Overall, all the changes works better for me. Definitely recommend.
Value
5
Response from Samsung USBy R&R Team, September 2, 2026
Hi Phonzo916, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are thrilled to hear how much you love the new design of this device, and you are finding it so useful whether folded or unfolded. We have shared a link to the Samsung Support Team for your convenience if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The best phone yet!
on September 1, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] This is seriously the best phone I’ve ever owned! 📱🙌
Samsung, you guys have truly created a game changer. It fits perfectly in my hand and in my pocket, making it so convenient to take everywhere. It’s there when I need it, incredibly comfortable to use, and honestly one of the most lightweight phones I’ve ever had.
Thank you, Samsung, for continuing to innovate and create amazing products. You definitely knocked this one out of the park! 👏🔥
Thank you for everything you do!
Value
5
Response from Samsung USBy R&R Team, September 2, 2026
Hey there LoveSamsung, thank you for sharing your feedback on your Samsung Galaxy Z Fold8. We couldn't be happier to hear how much you are loving your new device, and how perfectly it aligns to your needs and wants. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Grate quality
on September 1, 2026
Posted by: Hollywood
It's top of the line image generator. I love the graphics , my girls play games and watch videos online 😍 they love the Galaxy Z fold so much . I got each of them one. BEST 👌 money i ever spent !
Response from Samsung USBy R&R Team, September 2, 2026
Hey Hollywood, we appreciate you sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We love hearing how happy you are with your new device, and that it has helped you create amazing images, and has been an immersive viewing experience. We have shared a link to the Samsung Support Team to assist you anytime you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Z Fold 8 Small But Big
on September 1, 2026
Posted by: DiYMoM99
[This review was collected as part of a promotion.] The Samsung Z Fold 8 is the perfect form factor for me. It is clearly the phone of the year. It is a game changer. I chose to upgrade from the Fold 6 to the Fold 8. Best decision ever. If only I had the option to purchase the Fold 8 in Violet Shadow or Green Shadow, it would have been Christmas in August. Wider is Better In My World!
Value
5
Response from Samsung USBy R&R Team, September 2, 2026
Hi there DiYMoM99, thank you for sharing your feedback on your Samsung Galaxy Z Fold8 with us. We are so happy to hear that you are finding your new device so perfect for your needs and wants, and that you are you have no regrets with your choice in a device. We have shared links to resources to help you fully explore your new device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US