Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 1TB (Unlocked) - Graphite
Average customer rating
4.9
(1,918 Reviews)
Rating breakdown 1,918 reviews
5 Stars
1,696
4 Stars
205
3 Stars
12
2 Stars
3
1 Star
2
83%of customers recommend this product.
(
10 out of
12)
Customer Reviews for Samsung - Galaxy Z Fold8 1TB (Unlocked) - Graphite
Customer Rating
5
It met and exceeded my expectations!
on August 23, 2026
Posted by: PhoneNerd333
[This review was collected as part of a promotion.] I've been a Samsung user for, at least, the past ten years. This is, by far, my favorite phone. I've had the S-Series, as well as multiple Flips and Folds and my new Galaxy Z Fold 8 is my favorite... hands down! I love how slim it is! I love the new form factor! I find myself using the cover screen way more than my previous fold because of the wider screen. Viewing content on the main screen is fantastic, whether in landscape or portrait mode. I love having different layout configurations depending on the screen orientation. After having it over a week, I'm still discovering new features and customization options. This is exactly why I chose the Galaxy Z Fold 8! Samsung, you did it again!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The size is perfect
on August 23, 2026
Posted by: ORDTOWER
[This review was collected as part of a promotion.] ⭐⭐⭐⭐⭐ Samsung Galaxy Z Fold 8 – Excellent Phone
I absolutely love the Samsung Galaxy Z Fold 8. The size is perfect for me, especially with the large folding display. It gives me plenty of screen space when I need it while still being convenient to carry and use every day.
The phone is very easy to use, and the extended battery life has been a big improvement. I can get through a busy day without constantly worrying about finding a charger.
One of the main reasons I continue to choose Samsung is reliability. Samsung has consistently made dependable, high-quality phones, and the Fold 8 continues that experience. The combination of the large screen, ease of use, great battery life, and Samsung reliability makes this one of my favorite phones I've owned.
Highly recommended, especially if you want the convenience of a phone with the screen space of a small tablet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
ZFold 8 A Pocket of Awesomeness.
on August 23, 2026
Posted by: Dr3alalu
[This review was collected as part of a promotion.] I chose this model for it's compact size. It has the BEST of both worlds. You can commit to using the front screen for your daily needs or flip open and turn it into an e-reader or 1st class movie screen. I can say Samsung really out did themselves this time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Z fold 8 review
on August 23, 2026
Posted by: Swizzle11
[This review was collected as part of a promotion.] I chose the Z Fold 8 because I was looking for a smaller form factor, while having a larger screen opportunity. I love the phone, but it is going thru some learning curves. For example, when clicking something that goes to another app, it asks you which halp you want, but is missing the "Just once" or "Always" icons. Camera appears okaycompared to other Ultra models, but the Samsung post-processing really bumps up the quality.
Never having a fold/flip phone before I was sceptical of battery, however I'm super impressed with the Z fold 8. I don't think my battery has dropped below 20% after a 6:30am-10:30pm schedule (Spotify, Maps, random browsing).
I will certainly be keeping and using this device for awhile...just make sure you buy the insurance or really invest in outer protection.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's a brand new phone style
on August 23, 2026
Posted by: 001090
[This review was collected as part of a promotion.] Everything is great except the keyboard on the out screen is not recognizing the correct character sometimes
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever
on August 23, 2026
Posted by: Victoria
[This review was collected as part of a promotion.] I chose the z fold 8 as I really like the structure and design. I have had the 5 and 6 but the 8 is the best phone I have had..Samsung really hit this one..you cannot even see the fold line and it has a really nice screen size when open. I have owned around 15 samsung phones and this one definitely is the very best..thank you Samsung great phone!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Processing issue
on August 23, 2026
Posted by: Issue
from New Jersey
My Z Fold 8 frequently shuts off when both GPS and YouTube are active simultaneously. Within approximately 15 mins, the phone automatically restarts. This issue has consistently occurred when these two applications are running concurrently.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, August 24, 2026
Hi there, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We understand how important the uninterrupted usage of your device is to you every day, and we would be more than happy to assist you with this frustration you mention. We have provided links to troubleshooting guides to help you with the restarting you mention experiencing with your device. We have also provided a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
almost but bit yet there
on August 23, 2026
Posted by: ptvsammy
[This review was collected as part of a promotion.] been using fold since zf4 and then to 7 and now 8. i has been desparate for a wide screen so this is an exciting phone to start. quite nicely done with some hardware flaws, example include the camera should be placed horizontally instead of vertically, everytime i tried to shoot a photo.my fingers always in the way and still not get used to that. the placement of stero also problematic if using the phone in portrait mode. battery is slightly improved but far from good. hope these can be fixed with the future generation
Value
3
Response from Samsung USBy R&R Team, August 24, 2026
Hello Ptvsammy, we appreciate you sharing your thoughts about your Samsung Galaxy Z Fold8. We understand how important your device is to you for a range of daily tasks, and we would love to help you have the best possible experience with your device. We have provided links to resources to help you maximize the battery life of your device at your convenience. We have also provided a link to an article to help you with the camera of your device to help you capture photos and videos more comfortably. We have lastly, provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Learn about camera modes and settings on your Samsung Galaxy Z Fold8
https://www.samsung.com/us/support/answer/ANS10013190/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Learn about camera modes and settings on your Samsung Galaxy Z Fold8
https://www.samsung.com/us/support/answer/ANS10013190/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US