Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 1TB (Unlocked) - Graphite
Average customer rating
4.9
(1,918 Reviews)
Rating breakdown 1,918 reviews
5 Stars
1,696
4 Stars
205
3 Stars
12
2 Stars
3
1 Star
2
83%of customers recommend this product.
(
10 out of
12)
Customer Reviews for Samsung - Galaxy Z Fold8 1TB (Unlocked) - Graphite
Customer Rating
5
Been waiting for wide 8!
on August 24, 2026
Posted by: Akmharm
[This review was collected as part of a promotion.] I have had every phone possible in the USA. The only phone I choose is Samsung wide 8! The inovation the quality and, every year unlike other companies they actually improve software and imagery. The wide 8 is by far the phone i have been waiting for. A Front screen that is wide and comfortable and inner that finally displays proper results.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from Fold 7
on August 24, 2026
Posted by: FoldForever
[This review was collected as part of a promotion.] I chose this phone for the size. Was not completely confident, as I did not get to use one. It is such a great phone, I highly recommend it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not what I expected
on August 24, 2026
Posted by: Chico1030
[This review was collected as part of a promotion.] I chose the fold for the size originally but after a week it was not working for me the outside screen is busy to small most apps are forced to
portrait mode. Just not a good overall experience. I've NEVER returned a Samsung product.
But I had to it just wasn't for me.
portrait mode. Just not a good overall experience. I've NEVER returned a Samsung product.
But I had to it just wasn't for me.
Value
2
Response from Samsung USBy R&R Team, August 25, 2026
Hello Chico1030, we appreciate you sharing your experience of your Samsung Galaxy Z Fold8 with us. We understand upgrading to a new device with a different form factor can come with a learning curve as you work to adjust to the changes. We have some resources linked below to help our customers become familiar with their new device and customize the settings to their preferences. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing and super lightweight
on August 24, 2026
Posted by: Omarfouad
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Z Fold 8, and honestly, this phone has changed the way I think about having a smartphone. At first, I wasn’t sure if a foldable phone would actually be practical for everyday use or if it would just be an expensive device that looks impressive. After spending time with it, I can say that the Fold 8 feels much more like a combination of a phone and a small tablet than a traditional smartphone.
The first thing that stands out is the design. Samsung has made the Fold 8 feel more refined and premium, and when you hold it, it doesn’t feel like an experiment anymore. The hinge feels solid, the overall construction feels high quality, and the phone has that premium Samsung finish that you would expect from a flagship device. I also like that when it is folded, it is still relatively easy to carry and use with one hand. When you need a bigger screen, you simply open it and suddenly you have a much larger display available.
The inner screen is probably my favorite part of the phone. Watching videos, browsing the internet, reading documents, checking emails, and working with multiple apps are all much more comfortable on the larger display. It is especially useful for someone who uses their phone for more than just social media and texting. I can open a document while keeping another application available, and multitasking feels much more natural compared with a regular phone.
One thing I really appreciate is how use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What a great concept!
on August 24, 2026
Posted by: FHER0920
[This review was collected as part of a promotion.] This new form factor or passport style phone is really the way to go. I think that more brands will follow and us a the consumers will be satisfied and content. It fits well in your hands, you're able to type on the router screen and the aspect ratio from the inner screen is perfect. And if you like to multitask then this is for you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best upgrade ever
on August 24, 2026
Posted by: Charles202
[This review was collected as part of a promotion.] I got the Fold 2 back in 2021. And many years later, seeing the continuous changes and differences between the Fold generations. Samsung Galaxy Z Fold8 is a great upgrade for anyone who wants a phone that can do more. Its foldable design gives you a compact phone when you need it and a larger screen for multitasking, gaming, streaming, and getting work done. With newer performance, improved cameras, and updated Galaxy AI features, the Fold8 brings together the convenience of a smartphone and the versatility of a tablet in one device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
amazing phone!
on August 24, 2026
Posted by: shimmeringhex
[This review was collected as part of a promotion.] i chose the Z fold8 because I love the form factor closed as well as open.
I use my phone for personal use and content creation. I love being able to use the phone 2 different ways. Closed for when I wanna do something super quick and open for a much better social media scrolling experience.
It's also the perfect size especially for someone with small hands.
I also play some emulators on my phone and having it closed gives that Gameboy like handheld experience and using it open gives the DS experience. it's very classic with a modern twist.
I am very happy with the purchase, I'm just sad that Samsung hasn't done a foldable this size sooner.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great feature 👌
on August 24, 2026
Posted by: Nannah
[This review was collected as part of a promotion.] I use my device for work, I work Uber, it has great feature and big screen specially when I use Google maps
Value
5
Written by a customer while visiting Samsung US