Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 1TB (Unlocked) - Graphite
Average customer rating
4.9 out of 5
4.9
(1,918 Reviews)
Open Ratings Snapshot
Rating breakdown 1,918 reviews
5 Stars
1,696
4 Stars
205
3 Stars
12
2 Stars
3
1 Star
2
83%of customers recommend this product. 
(
10 out of 12
)
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Customer Reviews for Samsung - Galaxy Z Fold8 1TB (Unlocked) - Graphite
Customer Rating
5 out of 5
5
the zfold8 has ascended
on August 25, 2026
Posted by: FoldAte
[This review was collected as part of a promotion.] I chose the zfold8 because it would have enable me to watch on a big screen that by becomes tiny in your pocket. I was shocked at how great it us for productivity too. Every time you unfold it, it feels special.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 26, 2026
Hey there FoldAte, thank you for sharing your feedback on your Samsung Galaxy Z Fold8. We absolutely love hearing how pleased you are with your new device, and that it has not only be immservice for your streaming, but helped you with your productivity as well. We have shared a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
3rd fold and easily the best
on August 25, 2026
Posted by: Packinabowl
[This review was collected as part of a promotion.] This is the one I heve been waitting for. Huge inside screen and a legit front screen I can ACTUALLY use when typing. I choose Samsung when it comes to foldable. I have been a moto guy my whole life but once samsung started the fold. I was sold.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 26, 2026
Hi Packinabowl, we appreciate you sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We love hearing how happy you are with your new device, and that you are finding the display size so perfect for your needs and wants. We have shared links to the complete manual and the Samsung Support Team to assist you with the customization and exploration of your device, as well as answering any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone
on August 25, 2026
Posted by: WZFOLD8
[This review was collected as part of a promotion.] I loved that I chose the z fold 8. I open it all the time and I also love the capture view.
The only issue I've had with apps is Snapchat. Snapchat will not stay in full screen and changes to 16:9 a lot and when that happens it takes you out of texts and snaps, which makes you restart what you were saying or taking a photo of.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, August 26, 2026
Hey WZFOLD8, thank you for sharing your feedback on your Samsung Galaxy Z Fold8. We are happy to hear that you are overall pleased with the design and usage of your device. For any frustrations you are experiencing with third party apps, we recommend reaching out to the software developer directly to see if they have recommendations for this new form factor. We have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Phone!
on August 25, 2026
Posted by: LeahCarrie
[This review was collected as part of a promotion.] I've had my Galaxy Z Fold8 for about a week now and I really like it! I switched over from a Z Flip 5 and the process was very easy. I chose this phone because I wanted a phone that was small/pocketable. I also like having a fold/flip feature in my phone so that I can open it up to a larger screen. This is especialy nice when reading, searching the web, working, and shopping. The cameras on this phone are beautiful! They perform well in both light and dark scenes. Color is rich and details are clear. The 4:3 ratio is PERFECT. It fits perfectly in my pockets and works great for social media and pictures. The only issue I've encountered is when unfolding the phone to watch videos on the inner screen; both speakers are on the left side, making the sound unbalanced. But using a pair of earbuds is a quick fix for this. Overall I really like the phone and highly recommend it. If you're on the fence, definitely give this phone a try!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 26, 2026
Hey LeahCarrie, we appreciate you sharing your feedback on your Samsung Galaxy Z Fold8. We love hearing how happy you are with your new device, and that you are finding this new form factor so pleasing to use while feeling perfect in your hand, or in your pocket. Please, don't hesitate to reach out to us again in the future if you have questions during your usage, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Its been a while
on August 25, 2026
Posted by: Jsbrgs
[This review was collected as part of a promotion.] Im in LOVE I tell you and you will be 2. I chose the z fold 8 over the Ultra coming from the Z fold 7 and let me tell you it's been a long time i felt this way about a device. It brought me back to d early 2010s switching to every neew phone i could
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 26, 2026
Hey Jsbrgs, thank you for taking time out of your day to share your experience of your Samsung Galaxy Z Fold8 with us. We are thrilled to hear how much you love your new device, and that you want this same experience for your friends and loved ones. We have shared links to resources to help you explore the full capabilities of your new device, customize the settings to your preferences, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fold 8 , great form factor
on August 25, 2026
Posted by: SAMSUNGChuck
[This review was collected as part of a promotion.] I chose the Fold 8 over the ultra. The size and width with the screen closed works perfectly for my day to day activities such as messaging, gemini queries, and general browser use. Opening the device is perfect size to view media content or reply to emails while seeing the whole message.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 26, 2026
Hi there SAMSUNGChuck, thank you for sharing your feedback on your Samsung Galaxy Z Fold8. We are thrilled to hear how perfect the design of this device is to you every day for both personal and professional uses. We have shared a link to the Samsung Support Team to assist you if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely Amazing — Samsung Nailed It!
on August 25, 2026
Posted by: Jackbolo
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold8 is easily one of the most impressive smartphones I’ve ever used. It feels like Samsung took everything great about the previous Fold generations and refined it into a device that is more powerful, more premium, and much more enjoyable to use every day.
The large foldable display is the star of the show. When unfolded, it gives you a tablet-like experience that is perfect for multitasking, watching videos, browsing the web, reading, and getting real work done. Being able to run multiple apps side by side makes a huge difference in productivity.
The cover screen is also incredibly convenient. It feels natural for everyday tasks, while the larger inner screen is there whenever you need more space.
The design feels premium and sophisticated, and the Fold8 strikes a great balance between innovation and practicality. Performance is extremely smooth, apps open quickly, multitasking feels effortless, and everything feels responsive.
The cameras are another major highlight, producing sharp, detailed photos and excellent video. Whether you’re taking pictures during the day or capturing moments in lower light, the results are impressive.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 26, 2026
Hey Jackbolo, thank you for taking time out of your day to provide feedback on your Samsung Galaxy Z Fold8. We couldn't be happier to hear that you are so pleased with your new device, and that it has been such a powerhouse for your multi-tasking, streaming, and your work needs every day. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving my Z Fold 8
on August 25, 2026
Posted by: Xenos74
[This review was collected as part of a promotion.] I chose the new Fold 8 specifically for the new form factor. I've owned the previous "tall" which is now the Ultra model and the new shorter/wide factor immediately won me over.
I'm familiar with many of its features but keep finding new things I can do with it. I'm eager to see what will come next
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 26, 2026
Hi there Xenos74, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are so pleased to hear that you are happy with the usage of your device, and that the new form factor has been so pleasing for you. We have shared links to the complete manual and the Samsung Support Team to help you fully discover all the ways you can use your new device, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
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