Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 1TB (Unlocked) - Graphite
Average customer rating
4.9
(1,918 Reviews)
Rating breakdown 1,918 reviews
5 Stars
1,696
4 Stars
205
3 Stars
12
2 Stars
3
1 Star
2
83%of customers recommend this product.
(
10 out of
12)
Customer Reviews for Samsung - Galaxy Z Fold8 1TB (Unlocked) - Graphite
Customer Rating
5
Absolutely love the size
on August 26, 2026
Posted by: SergCan305
[This review was collected as part of a promotion.] I am delighted to share my positive experience with this device. It's truly remarkable how well it conforms to the palm of my hand, making it incredibly comfortable to hold. This is my third experience with this particular model, and each iteration continues to impress me. I chose this specific phone because of the passport soze and ease of fit into my pocket as compared to previous zfold models. The design and functionality are exceptional. I highly recommend this product to anyone seeking a premium and user-friendly experience.
Value
5
Response from Samsung USBy R&R Team, August 27, 2026
Hi SergCan305, we appreciate your feedback on your Samsung Galaxy Z Fold8. We are so happy to hear that you are pleased with the size of your device for prolonged usage while being comfortable in your hand, and that it has been so easy for you to use every day. Please, reach out to us again in the future any time you have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
So close.
on August 26, 2026
Posted by: Charles
[This review was collected as part of a promotion.] I chose to move from the Galaxy S24 Ultra to the Galaxy Z Fold 8. It is my first folding phone and will not be my last. It is a very different experience - the comparative fragility of the device is a concern, as is the downgrade in cameras and most critically the lack of an s pen. If Samsung were to offer the rumored, "Pro" version of the 8 with a telephone and built in s-pen, I think they will have succeeded in producing the most optimal mobile platform to date, bar none. That said, the Fold 8 is a transformative experience when coming from the old slab style phones. The inner display, while prone to scratches, is bright, crisp, nearly crease-less and great for productivity; while the outer display is much more capable than the purely utilitarian use cases I had imagined. If you're fold-curious, this is the phone to try.
Value
4
Response from Samsung USBy R&R Team, August 27, 2026
Hi Charles, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We are so pleased to hear how happy you are with your new device, and that it has been easy to use thus far. We have shared a link to the full manual to assist you with the exploration and customization of your device. We have also shared a link to the Samsung Support Team to assist you if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This is a nice and exciting upgrade for my phone.
on August 26, 2026
Posted by: KenKyo
[This review was collected as part of a promotion.] I chose to upgrade my old Z fold 6 to this Z fold 8 because I like the new foldside and the upgrade in the phone.
New AI technology and sidewide folding is much easier than the old Zfold that I Had. I am so happy with this new Zfold8. I am glad with this upgrade so far.
New AI technology and sidewide folding is much easier than the old Zfold that I Had. I am so happy with this new Zfold8. I am glad with this upgrade so far.
Value
5
Response from Samsung USBy R&R Team, August 26, 2026
Hey KenKyo, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We couldn't be happier to hear how pleased you are with the upgrade to this device with the new formf actor, and available capabilities of Galaxy AI that enhance your usage every day. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my fold
on August 25, 2026
Posted by: Salma9
[This review was collected as part of a promotion.] I love my Fold. It's my first one and I'm happy with it and how it's been working so far. I'm still learning new things about it every day, but I'll definitely get the next model too.
Value
5
Response from Samsung USBy R&R Team, August 26, 2026
Hey Salma9, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are so happy to hear how much you are loving your device on inital usage. We have provided links to the complete manual and the Samsung Support Team to help you fully explore and customize your new device, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on August 25, 2026
Posted by: Struts
[This review was collected as part of a promotion.] When I first tried out the fold 8 I was really impressed. The whole thing is just a beautiful piece of tech - unbelievably thin and light for everything it can do. I chose this phone because Samsung showed up with the best foldable form factor!
I use it to read emails and look at work documents at the same time, and nothing really compares when having that at the same time, all in your pocket. I'm a really busy grad student who also has a full time job, so when travelling, having a phone that can actually keep up is important. Not to mention -- you get to leave your mini tablet at home.
If you like gaming and productivity, this is the phone.
Value
5
Response from Samsung USBy R&R Team, August 26, 2026
Hey Struts, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are thrilled to hear how amazing you are finding your new device for multi-tasking for school, work, and that your gaming feels immersive and seamless. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Form Factor
on August 25, 2026
Posted by: Lovetech55
[This review was collected as part of a promotion.] I am definitely happy that I chose to upgrade to the new Z Fold 8, I am defiently a fan of the new form factor and find it very convenient to use on the daily.
Value
5
Response from Samsung USBy R&R Team, August 26, 2026
Hey Lovetech55, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Fold8 with us. We love hearing how happy you are with your decision of your new device, and that the new form factor has been convenient and easy to use every day. We have shared links to resources to help you fully explore yoru new device, align the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Finallt the perfect phone
on August 25, 2026
Posted by: PennyDropper
[This review was collected as part of a promotion.] Heres the reason why I chose this amazing folding phone. Its everything I wanted plus more. The battery the size the usability and the perfect screen to watch movies and videos on.
Value
5
Response from Samsung USBy R&R Team, August 26, 2026
Hey there PennyDropper, we appreciate you sharing your experience of your Samsung Galaxy Z Fold8 with us. We are so happy to hear that you are loving your new device so much with the new form factor being perfect for the display size, and that the battery is keeping up with your usage during the day. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The fold 8 is great
on August 25, 2026
Posted by: Malaysia94
[This review was collected as part of a promotion.] I chose the zfold8 because of the form factor and I was looking for a foldable phone. Samsung has very good trade in values. Essentially the foldable phones are two phones in one. We have been using Samsung phones for years they are reliable and easy to use I love the customization of Android.
Value
5
Response from Samsung USBy R&R Team, August 26, 2026
Hi Malaysia94, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy Z Fold8. We are thrilled to hear how pleased you are with your new device, and that with the folding design it feels like two phones in one during your usage. Please, don't hesitate to reach out to us again in the future if you have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US