Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 512GB (Unlocked) - Graphite
Average customer rating
4.9 out of 5
4.9
(2,481 Reviews)
Open Ratings Snapshot
Rating breakdown 2,481 reviews
5 Stars
2,184
4 Stars
262
3 Stars
23
2 Stars
7
1 Star
5
74%of customers recommend this product. 
(
14 out of 19
)
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Customer Reviews for Samsung - Galaxy Z Fold8 512GB (Unlocked) - Graphite
Customer Rating
5 out of 5
5
Loving this Z-Fold!
on September 15, 2026
Posted by: DogMomDarville
[This review was collected as part of a promotion.] I chose the Samsung Z Fold8 when we switched carriers because I love that you can double your screen size. I use my phone for a lot of photo restoration and editing. I LOVE it so far! Set up was quick and easy. The fingerprint scanner being on the side (same button as power button) is a GAME CHANGER! Unlocking is so much easier, no checking your screen to make sure you've got the icon covered. I haven't explored all the amazing options yet but what I have found is pretty cool! Can't wait to see what else I discover!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 16, 2026
Hi there DogMomDarville, we appreciate you sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We couldn't be happier to hear how much you are loving the inital impression of your device, and that it has been so easy to use thus far. We have provided links to resources to help you maximize your experience, customize your device, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose the galaxy z fold 8 since it was the best
on September 15, 2026
Posted by: yulian
[This review was collected as part of a promotion.] I chose the galaxy z fold 8 since it was the best, one of kind and also the first fold phone with the perfect shape for me with the best screen and operating system up to date
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 16, 2026
Hi there Yulian, we appreciate you sharing your feedback on your Samsung Galaxy Z Fold8. We love hearing how much you are enjoying the new form factor of your device, and that it has felt so perfect for your needs and wants. We have provided a link to the full manual to help you explore and customize your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Game changing
on September 15, 2026
Posted by: Keaglitt
[This review was collected as part of a promotion.] I am so glad that I switched back to Samsung with the Zfold8. This phone is by far the best technology I have purchased in the last 10 years. Everytime I pick it up and turn it on I get excited to use it. The form factor on the outside display alone is what made me chose this phone. Perfect aspect ratio. I look at other phones now and they all seem uncomfortably long.
Media consumption on this phone is premium. Being able to view it on the outside display and with a quick open to a larger display is truly game changing. I love this device and will be sticking with samsung phones for now on.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 16, 2026
Hi there Keaglitt, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Fold8 with us. We are thrilled to hear how much you are loving your new device, that it feels like the best device you've had in a long time, and that you feel excited using this device every day. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Perfect Size and Shape
on September 14, 2026
Posted by: PassportFolder
[This review was collected as part of a promotion.] I chose to upgrade from my previous folding phone because I knew I'd love this aspect ratio. It's a small compact phone when needed and a tablet when not. It's light enough weight to make using both modes so incredibly enjoyable. I actually end up using both screens all the time! Opened up is incredible for gaming. On such a thin device the thing is unreal. For video it's fantastic too. The big screen in my hands or propping up the small screen with it flexed part way open. It's so versatile. The matte coating is a huge upgrade too making the hinge hard to see at all. I'm incredibly happy with the Z Fold 8. I like how you can buy multiple case colors too and mix and match!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 15, 2026
Hello PassportFolder, we appreciate you sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We couldn't be happier to hear how much you are loving the versatility of your device, and that you are loving watching videos and your gaming on your device. We have provided a link to the Samsung Support Team for your convenience if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Intro to Folds
on September 14, 2026
Posted by: zeroskillz3
[This review was collected as part of a promotion.] This is my first foldable device. I've been watching YouTube and Netflix recently, so getting this phone was a clear choice. I chose the z fold 8 as my first and hopefully forever phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 15, 2026
Hey Zeroskillz3, thank you for your feedback on your Samsung Galaxy Z Fold8. We are so pleased to hear how happy you are with your new device, and that your streaming has been enhanced with the larger display size. We have provided links to the full manual and the Samsung Support Team to help you fully explore and customize your device, as well as answering any questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Grand slam on the Z Fold 8
on September 14, 2026
Posted by: Imprezz
[This review was collected as part of a promotion.] I chose the fold 8 after I sold my S26U. I love the form factor and the wider screen. Battery life and processing speed is also great. You wont regret it.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 15, 2026
Hey there Imprezz, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We are so happy to hear how much you are enjoying your new device, and that you are enjoying the new form factor for a range of daily tasks. We have shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Upgrading from a Z Flip 7
on September 14, 2026
Posted by: Newsdogg
[This review was collected as part of a promotion.] Loved my Z Flip 7 but damage to the screen made it necessary to find a new phone. I chose the Z Fold8 over the Z Fold 8 Ultra because of its more compact size. Using the phone flipped open to respond to emails while holding the phone is a bit awkward so have ordered a grip/stand add-on to use on the MagSafe case I have put on the phone. However, being able to respond to emails and have full functionality on the external screen is a huge benefit over the functionality of the external screen on the Z Flip 7, such that opening the phone to use the large internal screen may only be needed when accessing media - for which the stand which has been ordered will be quite handy.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 15, 2026
Hello Newsdogg, thank you for your feedback on your Samsung Galaxy Z Fold8. We are happy to hear that you are happy with the new form factor of this device, and finding it useful whether folded or unfolded. We have provided links to resources to help you fully explore the enhanced capabilities of your device, align the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than I thought
on September 14, 2026
Posted by: Jayrod805
[This review was collected as part of a promotion.] I am coming from a s24 ultra. I loved that phone but it was time for an upgrade. My carrier was doing a great pre sale trade in so I got the z fold 8 in the base 256g. The form factor is perfect for me. The size feels like my old blackberry. When I open it up it's a tablet. I'm in sales and readband sign a lot of contracts. The big main screen is the perfect size and it has made my old tablet obsolete. It allows me to do many things that would require my laptop previously. My only gripe is it isn't S Pen comparable. Maybe at some point Samsung will bring back that functionality. But even if they don't, this phone is great.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 15, 2026
Hi Jayrod805, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We love hearing how happy you are with the usage of your device, and how helpful it has been for your professional needs. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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