Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 512GB (Unlocked) - Graphite
Average customer rating
4.9 out of 5
4.9
(2,450 Reviews)
Open Ratings Snapshot
Rating breakdown 2,450 reviews
5 Stars
2,161
4 Stars
255
3 Stars
23
2 Stars
6
1 Star
5
74%of customers recommend this product. 
(
14 out of 19
)
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Customer Reviews for Samsung - Galaxy Z Fold8 512GB (Unlocked) - Graphite
Customer Rating
5 out of 5
5
literally the best phone I've had to date
on October 16, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] When I said, it's literally the best phone I have purchased from Samsung yet. I chose this one because I liked the multi-task. I stream videos all the time in the background for noise. You can literally open this thing up and almost have a mini TV in your phone. But beyond that, the multitasking is the best reason I chose this phone I can have that almost a full size screen. I'll scroll my emails on the other side. Or whatever it is, I may be doing. All I know is I have no regrets. This is the first fold series phone. I've had, but i've had many many. Samsungs, including the flip, this one, hit the nail on the head
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 16, 2026
Hi there Kcmamabear, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We couldn't be happier to hear how much you are loving the versatility and capabilities of your device,a nd that it feels like the best phone you've ever had. We have shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Device
on October 15, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold 8 primarily because of it's form factor. The device is light and easy to hold with one hand. Opening the phone reveals the larger screen which has a beautiful display. I switched from a phone that I used a different operating system with less features and the customization options on the Fold 8 are fantastic. I am very pleased with this phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 16, 2026
Hey there AwesomeSauce48, thank you for sharing your feedback on your Samsung Galaxy Z Fold8. We are so happy to hear that you are loving the form factor or your new device, and have found the transition to a new ecosystem easy and enjoyable. We have provided a link to the full manual to help you further explore the capabilities of your device, and best align the settings to your usage. We have also shared a link to the Samsung Support Team to assist you if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy Yet!
on October 15, 2026
Posted by: CrankingBots
[This review was collected as part of a promotion.] I upgraded from the Z Fold 7 and love this new device. It does everything but better. The new form factor essentially gives you 3 phones in 1. This will be my main device going forward. Can't wait to see what's next!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 16, 2026
Hey CrankingBots, we appreciate you sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are so pleased to hear how happy you are with your upgrade, and how amazed you have been with the new form factor. We have provided links to the full manual and the Samsung Support Team to help you fully explore your new device, customize the settings, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The reason I chose a star rating
on October 15, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I Chose the Samsung Galaxy Z Fold 8 its an amazing phone that changes the game for folding devices. It is super light and feels great in your hand, so it doesn't feel bulky or heavy in your pocket like older models used to. The outside screen is wider now, which makes it very easy to text and scroll through apps when it is closed. When you open it up, you get a huge, beautiful screen that looks like a mini-tablet. This big screen is perfect for watching videos, reading, or running two apps side by side.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 15, 2026
Hey Samsunglover, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are thrilled to hear how happy you are with the usage and capabilities of your device, especially when wanting to use more than one app at a time. We have shared a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not durable at all
on October 14, 2026
Posted by: Anonymous
My Samsung z fold 8 phone had a bad paint scratch with in only 3 weeks. Very disappointed with the durability. I have been using is very carefully with cover. I didn't drop it or anything. Yet there is a paint scratch.
Response from Samsung USBy R&R Team, October 15, 2026
Hi there Raisa Mahmuda, we appreciate you sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We understand how disappointing it can be when your device is not meeting your expectations. We have shared a link to the Samsung Support Team for your convenience if you would like to discuss your experience with the scratches you mention further. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect phone.
on October 14, 2026
Posted by: NoiPhoneYesGalaxy
[This review was collected as part of a promotion.] I chose this fold 8 because my old phone screen was about to broke. However I like this because I want to get a new phone every 3 years but I needed the reasons to buy it.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 15, 2026
Hey there, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are pleased to hear that you are enjoying the upgrade to your new device. We have provided links to resources to help you fully explore your new device, customize the settings, and assist you if you have any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great form factor
on October 14, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose the z fold 8 over the ultra as I mostly using it for content viewing. Plus the weight savings is a bonus over the ultra.
More and more cases are coming out for this phone so that's a bonus finding cases that cover the hinge.
The only downside is the rating it's water resistant but not dust resistant so definitely need it I feel case that covers the hinge.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, October 15, 2026
Hi there Clueless, we appreciate your feedback on your Samsung Galaxy Z Fold8. We are pleased to hear that you are happy with the new form factor of your device for your content streaming and feel in your hand. We hav eprovided a link to the Samsung Support Team to assist you if you are wanting to explore protection options for your device, or have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing size and functionality
on October 14, 2026
Posted by: SamLoverSung
[This review was collected as part of a promotion.] I chose this phone bc of anesthetic and size. Originally I wantsd the ultra but when I saw the size of this one it was perfect bc it fits in pocket better. My favorite color is purple as well so it was perfect! Highly reccomend, can't wait to see what else samsung releases.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 15, 2026
Hi SamLoverSung, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Fold8 with us. We are so happy to hear that this new form factor so wonderfully aligns to your preferences, and that you have enjoyed the color selection. We have provided links to the full manual and the Samsung Support Team to help you fully explore your new device, align the settings to your usage preferences, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
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