Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 512GB (Unlocked) - Graphite
Average customer rating
4.9
(2,480 Reviews)
Rating breakdown 2,480 reviews
5 Stars
2,183
4 Stars
262
3 Stars
23
2 Stars
7
1 Star
5
74%of customers recommend this product.
(
14 out of
19)
Customer Reviews for Samsung - Galaxy Z Fold8 512GB (Unlocked) - Graphite
Customer Rating
4
Nice product
on October 24, 2026
Posted by: SmallMama
[This review was collected as part of a promotion.] I chose this phone because I tend to watch videos during my work day and like to read ebooks at night. Overall the phone is nice. My only two downside is the camera is not as great as I will like when zooming in from the stadium to the field and constantly seeing my fingerprints on the screen irritates me. This was the same issue with the z flip,but again I still don't regret getting this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Innovative
on October 24, 2026
Posted by: TornSoul
[This review was collected as part of a promotion.] I use it for work and creativity.
The screen size when folded is plenty for regular tasks and for consuming content. But once unfolded it becomes a multitasking tool for creators.
I don't see myself going back to a regular phone. I've had the foldable since fold 4 launched. And this phone is a leap in innovation and technology.
The screen size when folded is plenty for regular tasks and for consuming content. But once unfolded it becomes a multitasking tool for creators.
I don't see myself going back to a regular phone. I've had the foldable since fold 4 launched. And this phone is a leap in innovation and technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another Step Closer To The Future
on October 24, 2026
Posted by: Seabass555
[This review was collected as part of a promotion.] I chose to purchase this device because I am such a nerd when it comes to electronics. Let me tell you it was the best decision I have made. The form factor is such a plus because it fits perfectly in one hand and has allowed me to access the phone more easily when responding to texts or scrolling through apps. When I feel more artistic I unfold the phone to maximize my productivity. Watching YouTube, reading articles, multitasking when completing assignments, this phone has really made my personal and work life more easy. Definetly looking forward to what more Samsung has to offer and will be purchasing this line of product again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is everything I need in a device
on October 23, 2026
Posted by: LoveTheFold
[This review was collected as part of a promotion.] I chose the Samsung Z Fold 8 because it has everything I want in a device and it's still portable enough to use as my daily phone. I love having options and versatility. It's awesome. Best phone I've ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
GREAT Phone
on October 22, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love everything about the device. I only have one complaint and I know it is agreed upon by other users; the sound quality. Audio while being in voice chats or on speaker phone calls is rough. Other than that I really love the phone. The form factor is so nice. I also wish the camera was a bit better, but I understand that a thin phone can only do so much. And I love the thin design, so I understand the trade offs!
Value
4
Response from Samsung USBy R&R Team, October 23, 2026
Hey there Loulabell, we appreciate you sharing your experience of your Samsung Galaxy Z Fold8 with us. We are pleased to hear that you are overall happy with the usage and capabilities of your device. We have provided a link to an article to help you with the audio settings of your device to help you best align them to your preferences. We have also shared a link to an article to help you with the camera settings and features for the best possible photos and videos with your device. We have lastly, provided a link to the Samsung Support Team to help you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Learn about camera modes and settings on your Samsung Galaxy Z Fold8
https://www.samsung.com/us/support/answer/ANS10013190/
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
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Learn about camera modes and settings on your Samsung Galaxy Z Fold8
https://www.samsung.com/us/support/answer/ANS10013190/
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
LOVE the phone ut ......
on October 21, 2026
Posted by: Anonymous
I LOVE my zFold 8..... however the fact that my inner screen hinge shattered without any foul play broke my heart. I want to love this phone 100% but it is impossible unfortunately. But that is the price to pay when buying a first model on a device.
Response from Samsung USBy R&R Team, October 22, 2026
Hi there Frecklecafe, we appreciate you sharing your experience of your Samsung Galaxy Z Fold8. We know how distressing it is when your new device is not functioning as intended or expected. We have provided links to the Samsung Support Team and your warranty information to help you work towards a resolution for this experience. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Exciting New Phone
on October 21, 2026
Posted by: MrDave88
[This review was collected as part of a promotion.] I haven't updated my phone in years. I needed something that could handle my daily calls, help with my business, and keep me entertained. I chose the Galaxy Z Fold8 because it’s got everything I need and then some. I love being able to see multiple tabs while I'm on a FaceTime call. The split screen makes multitasking super easy. Plus, I can always just use it closed whenever I want to keep things simple.
Value
5
Response from Samsung USBy R&R Team, October 22, 2026
Hi there MrDave88, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We couldn't be happier to hear how much you are loving your new device for the ability to multi-task, enjoy your entertainment, and keep up with your work needs. We have shared a link to the Samsung Support Team for your convenience if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
New experience
on October 21, 2026
Posted by: newphoneuser
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold 8 because I wanted something different. The past 1t years of phones have looked the same for any brand. I like the boxy feel of the Z Gold I.
Value
5
Response from Samsung USBy R&R Team, October 21, 2026
Hi there Newphoneuser, we appreciate you sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are pleased to hear that you are happy with your choice in device when you were seeking a new experience. We have provided links to the full manual and the Samsung Support Team to help you customize your device, while exploring all of the available features, and answering any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US