Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 512GB (Unlocked) - Graphite
Average customer rating
4.9 out of 5
4.9
(2,481 Reviews)
Open Ratings Snapshot
Rating breakdown 2,481 reviews
5 Stars
2,184
4 Stars
262
3 Stars
23
2 Stars
7
1 Star
5
74%of customers recommend this product. 
(
14 out of 19
)
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Customer Reviews for Samsung - Galaxy Z Fold8 512GB (Unlocked) - Graphite
Customer Rating
5 out of 5
5
Great Unique Phone Design!
on September 23, 2026
Posted by: PasleyS22
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold8 because I wanted a phone that could give me both a great smartphone experience and the convenience of a larger screen. After using it, I’m really impressed with how versatile it is. The large foldable display is excellent for multitasking, watching videos, browsing, and getting things done on the go. The design feels premium, and the overall performance has been smooth and responsive.
I also love being able to switch between a compact phone and a tablet-like experience whenever I need it. The Galaxy Z Fold8 has made everyday tasks more convenient, and it’s definitely a device that stands out from a traditional smartphone. Overall, I’m very happy with my choice and would recommend it to anyone looking for a powerful and versatile foldable phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 24, 2026
Hi there PasleyS22, we appreciate you sharing your experience of your Samsung Galaxy Z Fold8 with us. We are thrilled to hear how much you are loving your new device, and the versatility that comes from the ability to use the different display sizes. We have shared a link to the Samsung Support Team for your convenience if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Favorite Foldable
on September 23, 2026
Posted by: BigFlexSlimm
[This review was collected as part of a promotion.] I chose the Fold 8 after using several generations of Samsung's foldable phones, and ive gotten to say that this design and form factor is just right for me
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 24, 2026
Hey BigFlexSlimm, thank you for your feedback on your Samsung Galaxy Z Fold8. We are so pleased to hear that you are loving the new form factor of your device, and that it feels so perfect for your needs and wants. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the z fold 8
on September 23, 2026
Posted by: Lilgem1973
[This review was collected as part of a promotion.] I chose the z fold 8 phone because I am physically disabled and need a easy to use phone. This amazing phone has replaced my tablet. I am able to do everything I could do with my tablet plus. I would recommend the Z fold 8 to anyone looking for the convenience of a phone and a tablet in one. My hands are disabled and I have had zero trouble opening operating any feature of this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Awful
on September 23, 2026
Posted by: Jay7mm
from Tennessee
This is by far the worst phone this phone isn't worth half the asking price cameras are subpar battery life is terrible keyboard is laggy I've had the phone for two days and it's being returned and I'll gladly pay the restocking fee the only pro I have and the reason for 2 stars is i like the fold idea.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
4 out of 5
4
Value
1 out of 5
1
Response from Samsung USBy R&R Team, September 23, 2026
Hi there Jay7mm, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We completely understand how frustrating it is when your device is not operating as intended or expected, and we would love to assist you. We have provided links to resources to help you with the camera features, battery life, speed, and responsiveness of your device. We have also provided a link to the Samsung Support Team to offer additional assistance if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Learn about camera modes and settings on your Samsung Galaxy Z Fold8
https://www.samsung.com/us/support/answer/ANS10013190/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect Form Factor for a Phone
on September 22, 2026
Posted by: an2ny4
[This review was collected as part of a promotion.] I chose to purchase the new Z Fold 8 because of its form factor. I’ve been using a big slab phone for years and I think it is starting to get too heavy for daily use. Most of the slab phone in the market today are head- heavy and I needed a phone that is light and can also be wide enough when I need it to.
That is the reason I decided to get a foldable phone and the Z Fold 8 size and form factor is just perfect. The phone is small enough when it is folded for daily use and wide enough for me to still be able to do photo editing when it is unfolded.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 24, 2026
Hello there An2ny4, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We love hearing how much you are enjoying the new form factor, and how perfect it feels for all of your daily needs. We have shared a link to the Samsung Support Team for your convenience if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice update to Fold 7
on September 22, 2026
Posted by: KoolD1
[This review was collected as part of a promotion.] I chose the Fold 8 over ultra because the screen size makes it easier for me to review social media and YouTube. I highly recommend.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 24, 2026
Hey KoolD1, we appreciate your feedback on your Samsung Galaxy Z Fold8. We love hearing that this device so perfectly aligns to your social media needs and wants. We have provided a link to the complete manual to help you fully explore the capabilities of your device, and align the settings to your usage. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent multitasking phone!
on September 22, 2026
Posted by: JRos32
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold 8 for its perfect form factor. It is the perfect size for my active life and also great for multi tasking for work and also watching movies when I travel. Also the camera takes excellent photos!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 24, 2026
Hi JRos32, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are thrilled to hear how perfect you are finding your new device, and that it has been so helpful for your multi-tasking and streaming. We have shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Solid Foldable Phone
on September 22, 2026
Posted by: Allen2B
[This review was collected as part of a promotion.] The Z Fold 8 has good build quality, strong performance specs, a quality screen and camera, a unique form factor, all while being a light phone for its size.
I didn't imagine I'd be using the unfolded inside screen as much as I do, as it makes for a great experience when playing games or watching movies and videos. There is some letterboxing, given, because of the 4:3 ratio vs the traditional 16:9 widescreen ratio that most videos use, but its still a lot of real estate.
The real interesting feature about the inside screen is the ability to split 2 different apps side by side and interact with them independently. It's like it's meant for the ardent multitasker. I use it on occasion to search different articles side by side.
I do have some minor criticisms. The built-in speakers aren't great. I feel like they could be a little better. The onboard software is also a bit bloaty, but I can disable most of the stuff I don't need with a few exceptions.
The Z Fold 8 is a very complete foldable phone, and I'm glad I chose it.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 22, 2026
Hey there Allen2B, we appreciate you sharing your experience of your Samsung Galaxy Z Fold8 with us. We are pleased to hear that you are overall happy with the usage of your device. We have provided a link to an article to help you with the audio settings to help you have the best possible experience with your speakers. We have also provided a link to the full manual for your device to help you best align the settings to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
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