Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 512GB (Unlocked) - Graphite
Average customer rating
4.9
(1,805 Reviews)
Rating breakdown 1,805 reviews
5 Stars
1,602
4 Stars
188
3 Stars
11
2 Stars
3
1 Star
1
88%of customers recommend this product.
(
7 out of
8)
Customer Reviews for Samsung - Galaxy Z Fold8 512GB (Unlocked) - Graphite
Customer Rating
3
Updating from old phone to new phone was difficult
on August 7, 2026
Posted by: Disappointed
[This review was collected as part of a promotion.] I choose to use this phone until I can find one that it is easier to use.
Value
3
Response from Samsung USBy R&R Team, August 10, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We understand upgrading to a new device can come with a learning curve that causes frustrations as you work to customize your device and discover the features. We have provided a link to the full manual to assist you with this experience at your convenience, and help you maximize your experience. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Z Fold8 is great phone.
on August 7, 2026
Posted by: Love2Shop2
[This review was collected as part of a promotion.] I chose to purchase another Samsung foldable phone because of its superior quality, innovation, and technology. I started with the Samsung Galaxy Z Fold7, then upgraded to the Samsung TriFold, and now I'm using the Samsung Galaxy Z Fold8. With each new model, Samsung continues to improve the design, performance, and overall user experience. That's why I continue to choose Samsung Galaxy foldable phones—they consistently deliver cutting-edge technology and keep getting better with every generation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Game-changer form factor!
on August 7, 2026
Posted by: GalaxyKing
[This review was collected as part of a promotion.] Having used Samsung devices for over 12 years, I chose the standard Galaxy Z Fold 8 because of its completely reimagined form factor. Coming from the Fold 6, the shorter, wider footprint of this non-Ultra model makes a massive difference. The cover screen is finally comfortable and natural for quick everyday messaging without feeling cramped, while the inner display provides an incredible canvas for multitasking and media. Samsung has truly perfected the everyday foldable experience!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on August 7, 2026
Posted by: MewSun
[This review was collected as part of a promotion.] I chose the Z Fold 8 has exceeded my expectations and significantly enhanced my experience with foldable devices. Initially, I harbored reservations about the Z Fold series due to concerns regarding the cover screen, but the Z Fold 8 has completely transformed my perspective. I am genuinely pleased with my decision to choose this model. The inner screen offers an excellent viewing experience for movies, and the cover screen is sufficiently wide and functional for my needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is incredible
on August 7, 2026
Posted by: Sol013
[This review was collected as part of a promotion.] I'm so glad I chose the Z Fold 8 over the Ultra. Even though the screen is smaller, it's much more usable. Apps scale to fit the aspect ratio perfectly. Huge upgrade over any previous fold model. JUST GET IT!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional Foldable Screen for Ebook Reading
on August 7, 2026
Posted by: Eirene
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold8 primarily for reading ebooks, and it has completely transformed my reading experience. The inner screen unfolds to the perfect size and aspect ratio for digital books—it feels just like holding a premium e-reader or physical paperback, but with all the power of a flagship phone. Whether I am reading during my morning commute, multitasking for work, or streaming video, the display clarity and sleek design are top-notch. I am so glad I chose this phone for my daily reading routine and beyond!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good product, feels and looks good
on August 7, 2026
Posted by: Samsungbest
[This review was collected as part of a promotion.] I chose fold 8 is awesome.
Love looks and how it feels...
Love looks and how it feels...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Shape Concept
on August 7, 2026
Posted by: Fold8user
[This review was collected as part of a promotion.] I chose Galaxy fold 8 for the new shape. It is an interesting new shape but definitely once I held it , I was surprised it had never been designed this way before. Great design!
Value
5
Written by a customer while visiting Samsung US