Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Graphite
Average customer rating
4.9
(1,728 Reviews)
Rating breakdown 1,728 reviews
5 Stars
1,588
4 Stars
125
3 Stars
12
2 Stars
2
1 Star
1
92%of customers recommend this product.
(
11 out of
12)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Graphite
Customer Rating
5
Great Upgrade
on August 8, 2026
Posted by: Confu86
[This review was collected as part of a promotion.] I chose to upgrade from the fold 7 to fold 8 because Samsung always outgrow their last model! The fold 8 is great...
Value
5
Response from Samsung USBy R&R, August 8, 2026
Hello there Confu86,
Thank you for choosing the Galaxy Z Fold8 Ultra. Its refined foldable design, expansive display, and powerful multitasking make it an exciting upgrade from the Galaxy Z Fold7. We love hearing that each generation continues to impress you, and thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for choosing the Galaxy Z Fold8 Ultra. Its refined foldable design, expansive display, and powerful multitasking make it an exciting upgrade from the Galaxy Z Fold7. We love hearing that each generation continues to impress you, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Bug upgrade from fold 5
on August 8, 2026
Posted by: Birdant
[This review was collected as part of a promotion.] "I Chose"
Love this thing how slim it is.
How light weight it is compares to my fold 5.
And has bigger screen on outside an inside so that surprised me even. Camera is good.
Love this thing how slim it is.
How light weight it is compares to my fold 5.
And has bigger screen on outside an inside so that surprised me even. Camera is good.
Value
5
Response from Samsung USBy R&R, August 8, 2026
Hi Birdant,
Thank you for choosing the Galaxy Z Fold8 Ultra. Its slimmer design, lighter feel, and larger displays make the upgrade from the Galaxy Z Fold5 feel substantial, while the camera adds even more versatility. We love hearing how much the new design surprised you, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy Z Fold8 Ultra. Its slimmer design, lighter feel, and larger displays make the upgrade from the Galaxy Z Fold5 feel substantial, while the camera adds even more versatility. We love hearing how much the new design surprised you, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Foldable Phone I’ve Been Waiting For
on August 8, 2026
Posted by: DBNsixteen
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Z Fold 8 Ultra because I wanted something that could genuinely replace both my regular phone and a tablet, and so far it has delivered. The large inner display is easily my favorite part. It gives me plenty of room for watching movies and videos, looking through photos, browsing, and getting work done without constantly switching between devices.
Multitasking is especially useful. Being able to have multiple apps open at once makes the Fold feel like more than just a phone. When I’m out working, I can handle messages, scheduling, navigation, photos, and other tasks much more comfortably on the larger screen.
I also appreciate that I can keep it folded and use it like a normal phone when I don't need the extra screen space. Then, whenever I want the bigger experience, I just open it up.
I also appreciate that I can keep it folded and use it like a normal phone when I don't need the extra screen space. Then, whenever I want the bigger experience, I just open it up.
The cameras have been great, the displays look fantastic, and the overall design feels premium. I choose Samsung because I like having the flexibility to use one device in completely different ways depending on what I'm doing. The Z Fold 8 Ultra takes that idea further than any phone I've owned before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on August 8, 2026
Posted by: FoldEnjoyer
[This review was collected as part of a promotion.] I chose this phone coming from the fold 6. Huge upgrade! The outer screen is larger and more comfortable and the inner screen is wider and shows more stuff on Instagram
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good.
on August 8, 2026
Posted by: OCgalaxygal
[This review was collected as part of a promotion.] I choose to get the Z Fold 8 Ultra after having the Note 20 Ultra fire many years. So far it's really good. I've only had problems with transitioning from one drive to Google for storage, Ababa the keyboard isn't as accurate or "smart" as I'd like it to be. I think my other phone just got very used to my keystrokes. Other than that, it's very smooth. The new features are still being explored.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold 8 Ultra, One device to rule them all.
on August 8, 2026
Posted by: OnlyFolds
[This review was collected as part of a promotion.] I chose my z fold 8 ultra after using the zfold 6 for 2 years. I can never go back to a regular smart phone, the versatility of the screens, multi app modes, the ease of use and pure bliss of these phones will forever hold a grip over me. The z fold 8 is almost the same width as my wife's s26 ultra but with an entire tablet hidden inside. NOTHING compares, just do it if you are on the fence!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easiest ever to migrate from previous phone
on August 8, 2026
Posted by: Makewifehappy
[This review was collected as part of a promotion.] I chose the z fold 8 ultra because my wife wanted my z fold 7. In the past to migrate my phones I needed a cable or wifi. Thos time with just a few key strikes the two phones found each other and migrated fast. Then I migrated my wife's old phone to my old fold 7 and voila it worked. Now she is happy and I'm happy to get the fold 8. It's not much different from my fold 7, which I loved but it is faster. I love the big inner screen, which is why my wife wanted my fold 7.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Incremental Improvements
on August 8, 2026
Posted by: RoRoMIA
[This review was collected as part of a promotion.] I usually buy a new phone every year and take advantage of Samsung's special trade-in offers when new models are released. As successor to my Z Fold 7 from last year, I considered the S26 Ultra, Z Fold 8, and Z Fold 8 Ultra. In the end I chose the Z Fold 8 Ultra as most natural successor to the Z Fold 7. It is not much different, but the bigger battery and higher charging speeds are highly appreciated, as well as some improvements to the cameras and the hinge. I am still impressed with slim-ness of the latest folding phones, but at the same time disappointed with the elimination of S Pen functionalities, the punchhole selfie camera that used to be a more advanced under-display camera for a few Z Fold generations, and the fact that the Z Fold phones do not get the most powerful telephoto lenses of the S Ultra phones. These items are on my wish list for the next generation. Furthermore, if there can be a phone with all the features of the Fold Ultra, but the shorter and wider shape of the new Fold 8, I will switch to that model. I think its aspect ratios, open and closed, make a lot more sense than those of the Fold 7 and Fold 8 Ultra.
Value
4
Written by a customer while visiting Samsung US