Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Graphite
Average customer rating
4.9 out of 5
4.9
(2,478 Reviews)
Open Ratings Snapshot
Rating breakdown 2,478 reviews
5 Stars
2,242
4 Stars
204
3 Stars
24
2 Stars
5
1 Star
3
85%of customers recommend this product. 
(
17 out of 20
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Graphite
Customer Rating
5 out of 5
5
Absolutely Ultra
on October 16, 2026
Posted by: Beauti70
[This review was collected as part of a promotion.] I thought I loved mylast Z Fold this one, is so much better! The camera is definitely clearer! The screen is wider closed and open. So, much more memory space. I don't have to worry about run out. Overall I'm very pleased with my new phone. Now I have to get back to work to pay for this phone, lol.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Expectacular performance
on October 16, 2026
Posted by: MBRAN9691
[This review was collected as part of a promotion.] I love my new Z Fold8 and its new AI features, which let me create amazing video clips for my social media channels. I chose it because it offers a wide range of new AI features and capabilities never seen before in a cell phone... Crystal-clear photos and videos, plus powerful video-editing tools that let me enhance the experience for my followers.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose to make the switch and I'm glad!
on October 16, 2026
Posted by: PettyPrima
[This review was collected as part of a promotion.] I chose to switch companies and I'm never looking back! My Z Fold 8 Ultra has opened up so many more windows for me. My phone is My job so being able to use dual screens alone makes me life so much easier! Don't get me started on the camera quality! My pictures and videos have never looked better! I couldn't be happier to make the switch to Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device
on October 15, 2026
Posted by: Choco92
[This review was collected as part of a promotion.] I chose this phone because of the ability to have multiple windows open to multitask. My ultra works flawlessly with no issues. My favorite things to do are: reading, watching videos and listening to music. But this phone lets me do so much more also. Did I mention it has great battery life? Overall the ultra is a great phone. Very satisfied.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
BEST PHONE EVER!!
on October 15, 2026
Posted by: BiggPappa
[This review was collected as part of a promotion.] When I chose to go and get a new phone I new right away I wanted a foldable device. As soon as I saw the new ZFold Ultra and all the features it had I knew it was the phone I wanted. I am able to do so many things with my new phone and the features are endless. Highly recommend to anyone looking at foldable devices
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Tablet in my pocket
on October 14, 2026
Posted by: Mike12
[This review was collected as part of a promotion.] I chose this phone coming from an S24 Ultra because the narrower cover screen is so much easier to hold one-handed without cramping my hand. Whenever I need a bigger display for schoolwork or streaming movies, opening it up into a full tablet has been fantastic.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new phone
on October 14, 2026
Posted by: BobTheTechie
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold Ultra mostly for the larger screen. I've been using it for several days now and love the beautiful display (bright, clear) and the larger keyboard when opened.
The outer keyboard is a little smaller than I'm used to on my old S23 Ultra. The inner keyboard takes getting used to with the split format. I think Samsung expects people to use both hands. I'll have to try it.
I couldn't believe how easy it was to transfer service and files from my old phone. I turned the new phone on and placed it next to the old phone and smartswitch just took over. No calls to the service provider. Everything just worked after a few minutes.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product have lots of options for you to
on October 13, 2026
Posted by: LOVE2SHOP
[This review was collected as part of a promotion.] Streaming is good screen is amazing and lot of thoughts hard work went in to this conversation peace great for gaming movie work all around endless entertainment for the family and it just a phone crazy to think
Value
5 out of 5
5
Response from Samsung USBy R&R, October 15, 2026
Hi LOVE2SHOP! It's wonderful to hear that you're enjoying the Galaxy Z Fold8 Ultra's expansive 8-inch display, powerful multitasking capabilities, and immersive performance. Whether streaming, gaming, watching movies, or working, the versatility of this foldable device enhances both entertainment and productivity. Thank you for sharing your excitement and for choosing Samsung!

-Ty

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Written by a customer while visiting Samsung US
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