Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Graphite
Average customer rating
4.9
(2,512 Reviews)
Rating breakdown 2,512 reviews
5 Stars
2,273
4 Stars
207
3 Stars
24
2 Stars
5
1 Star
3
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Graphite
Customer Rating
5
Great device overall
on October 23, 2026
Posted by: KittensDaddy0309
[This review was collected as part of a promotion.] This phone that I chose has been a real workhorse. It gets it done great. The battery life is superb and the screens are awesome. The choice and the money are all well worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellence
on October 23, 2026
Posted by: GIJOE77
[This review was collected as part of a promotion.] I chose the Z Fold 8 ultra as an upgrade to my Z Fold 6. I have never been happier with my purchase. I am a long time Samsung customer since 2000. I am always impressed with the quality and excellence of Samsung products!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great technology with awesome features
on October 23, 2026
Posted by: Droopy1974
[This review was collected as part of a promotion.] I choose the Galaxy ZFold 8 Ultra because of its premium build and tech. Its offering so much for a compact device. And Samsung is already a brand i trust.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome device
on October 23, 2026
Posted by: ZFoldScott
[This review was collected as part of a promotion.] I chose the z Fold 8 Ultra because it can be used as a traditional phone form factor and as a tablet. The screen and performance.ce are perfect and I'm finding I actually the large unfolded screen much more than I expected for daily activities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Zfold 8 Ultra
on October 23, 2026
Posted by: Trev51
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold 8 Ultra due to its large interior screen and its capability for multitasking. It has changed the way I'm able to work from my phone, allowing me to run multiple apps side-by-side or pin them to the screen. I have zero complaints for the most part about the operation of the phone; the only issue I have had thus far is a single pixel failing on the interior screen when there was no damage to the phone. Fortunately, my carrier is replacing it! I'm so happy to be back to Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Improvement
on October 23, 2026
Posted by: OllieQ
[This review was collected as part of a promotion.] I chose to be different. I chose to get the 'what type of phone is that' comments. I chose a device that is many things.
Okay, I've had almost every version of the Z Fold line (from the first one up until the sixth) and each one has been a great device. When the seven came out, I had a hard time moving off of the six because the improvements were not worth it for me. The eight though is a huge increase overall.
Splitting the device line with then eight and ultra helps to continue to make these devices unique to the use case. The eight for those who want a small device with a large screen option. The ultra for those who still want a large device.
Performance is what you would expect. The screen and the seam are amazing over previous versions, even the seven. The camera blows me away compared to already amazing cameras in previous versions (although a lot of that may be the software unlocking even more potential).
Bottom line. I would recommend the device to anyone wanting a great mobile computing device and if you do not mind being different and getting a lot of comments about it in public.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has seriously awsome features
on October 22, 2026
Posted by: Hollow
[This review was collected as part of a promotion.] I chose this device after purchasing the galaxy 8 watch the my favorite feture has to be Gemini the things this device can do are out of this world cool and makes just about any aspect of life simpler from useing the Gemini live to help change a printer cartridge or having the AI assiant answer your calls im still trying to find something this device can't accomplish you WILL NOT be disappointed
Value
5
Response from Samsung USBy R&R, October 23, 2026
Howdy Hollow,
We appreciate your enthusiasm for the Galaxy Z Fold8 Ultra! With Gemini Live, useful Galaxy AI features, and a spacious foldable display, there's a lot to explore. It's fantastic to hear how you're utilizing AI for everyday tasks, such as getting help with replacing a printer cartridge and streamlining your daily routine. Discovering new ways to make technology work for you is at the heart of the Galaxy experience. Thank you for choosing Samsung and sharing your excitement!
-Ty
Samsung Support
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Samsung Community
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Facebook
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We appreciate your enthusiasm for the Galaxy Z Fold8 Ultra! With Gemini Live, useful Galaxy AI features, and a spacious foldable display, there's a lot to explore. It's fantastic to hear how you're utilizing AI for everyday tasks, such as getting help with replacing a printer cartridge and streamlining your daily routine. Discovering new ways to make technology work for you is at the heart of the Galaxy experience. Thank you for choosing Samsung and sharing your excitement!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
Good device but not a leap forward
on October 22, 2026
Posted by: d3t0x1c
[This review was collected as part of a promotion.] I chose this device initially as my first flip type device in a very long time. It was a solid device but overall I think there was more effort put into the cheaper ZFold 8 than they did into the more expensive ZFold 8 Ultra. I get that it was a new release but maybe they should have consolidated the approach and held off on the larger ZFold 8 Ultra this year instead of forcing a "Solomon's Choice" on their long-term loyal users. For that reason I went away from Samsung (for the first time in 5+ years) and switched to the new Google Pixel Fold but I still own a ton of Samsung Devices (huge TVs down to tablets and earbuds) and hope that they will slay it next year, give me a great trade-in (consider a "come back to Samsung" bonus to equal how much trading in the Samsung ZFold 8 Ultra would trade in for) and bring folks like me back home.
Keep rocking guys but don't lose sight of your loyal user base.
Value
4
Response from Samsung USBy R&R, October 23, 2026
Hey there d3t0x1c,
Thank you for being a valued member of the Samsung family for so many years! The Galaxy Z Fold8 Ultra features an expansive 8-inch display, a versatile 200MP camera, and powerful multitasking capabilities. We appreciate your feedback regarding the differences between the Fold8 models and your desire for greater recognition of our longtime Galaxy customers. Your suggestions for future innovations and loyalty incentives are important to us. We truly value your continued support for Samsung products and look forward to making future Galaxy experiences even more exciting!
Compare the differences between the Galaxy Z Fold8 Ultra, Galaxy Z Fold8, and Galaxy Z Fold7
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for being a valued member of the Samsung family for so many years! The Galaxy Z Fold8 Ultra features an expansive 8-inch display, a versatile 200MP camera, and powerful multitasking capabilities. We appreciate your feedback regarding the differences between the Fold8 models and your desire for greater recognition of our longtime Galaxy customers. Your suggestions for future innovations and loyalty incentives are important to us. We truly value your continued support for Samsung products and look forward to making future Galaxy experiences even more exciting!
Compare the differences between the Galaxy Z Fold8 Ultra, Galaxy Z Fold8, and Galaxy Z Fold7
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US