Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Graphite
Average customer rating
4.9 out of 5
4.9
(1,717 Reviews)
Open Ratings Snapshot
Rating breakdown 1,717 reviews
5 Stars
1,578
4 Stars
125
3 Stars
11
2 Stars
2
1 Star
1
92%of customers recommend this product. 
(
11 out of 12
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Graphite
Customer Rating
5 out of 5
5
Fold lover
on August 9, 2026
Posted by: Adje72
[This review was collected as part of a promotion.] I chose galaxy fold 8 ultra because the crease is better than the fold 7. The photo quality is excellent.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Crease
on August 9, 2026
Posted by: FileFolder8
[This review was collected as part of a promotion.] Having 4 folds models, the crease has always been a strong feature for me. The crease on the 8 ultra has been greatly improved along with the opening and closing the phone.The fold needed a battery upgrade which the ultra 8 has. The brightness of the screen and colors appears to be enhanced.
Value
5 out of 5
5
Response from Samsung USBy R&RAugust 9, 2026
Hey FileFolder8,
The Galaxy Z Fold8 Ultra features a noticeably reduced crease, improved battery life, and a brighter, more vibrant display. It’s great to hear that the opening and closing experience also feels more refined after owning several Fold models. Thank you for continuing your Galaxy Z Fold journey with the 8 series, and for being a part of the Samsung community.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Mind-blowing tech
on August 9, 2026
Posted by: rfowler
[This review was collected as part of a promotion.] I chose the Galaxy Z fold 8 Ultra, because I wanted the highest performance device I could get. I'm using it at work as a heavy construction electrician and foreman, so I can get a broad view of construction drawings and reference emails and PDFs alongside. I've been thoroughly impressed with this phone so far.
Value
5 out of 5
5
Response from Samsung USBy R&RAugust 9, 2026
Hey there rfowler,
Thank you for choosing the Galaxy Buds4 Pro. Their lightweight design, comfortable fit, and secure in ear feel make them easy to wear for long stretches. We love hearing that they are so comfortable you can barely tell they are there, and thank you for choosing Samsung.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
From the 6 Fold to the 8 Ultra
on August 9, 2026
Posted by: Galactus
[This review was collected as part of a promotion.] I have been using the 6 Fold for 2 years now. I skipped the 7 fold because the camera system wasn't up to the specs a flagship phone should have. In fact, I kept my S24 Ultra around for times I needed a better camera and would just swap Sim cards between that and the fold 6 depending on if the day required productivity or quality pictures. But, now we have the 8 Ultra with a very close to the S24 Ultra camera set up so I chose the 8 Fold Ultra as my new daily driver. No more having to make the choice of quality photos or productivity. The phone now can handle both. Coming from the 6 Fold, this one is amazingly slim and the inner crease is practically gone. I'm loving this phone and plan to keep it around for the next few years. The hardware and software are definitely future proof for the next OS updates.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect phone
on August 9, 2026
Posted by: anky2shil
[This review was collected as part of a promotion.] I am so glad I bought this phone for my wife. She is so happy never seen her so excited. The phone is so smooth, beautiful looking and neat. Much much better than previous iterations.
Value
5 out of 5
5
Response from Samsung USBy R&RAugust 9, 2026
Hello there anky2shil,
The Galaxy Z Fold8 Ultra combines smooth performance, an elegant design, and a large foldable display to provide a superior everyday experience. It's wonderful to hear how excited your wife is and that she finds the upgrade significantly better than previous generations. Thank you for sharing your Galaxy experience with Samsung.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the upgrade
on August 9, 2026
Posted by: Cjay4216
[This review was collected as part of a promotion.] I know when the outside it seems like the same phone but on the inside it's not the increase battery the faster chipset the brighter screen as well as the anti-reflect coating coming from a Samsung Galaxy fold 7 it's worth it 100% the hinges stronger the crease is significantly less not that it was horrible to look at from the fold 7 but it's better and it's clear the cameras now take better pictures and for me it's a win.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's amazing! .lots of great bright colors!
on August 9, 2026
Posted by: Farri2001
[This review was collected as part of a promotion.] I choose your review for the qualifying devices.Because the phone is really sturdy. Shadowgreen is very deep green and the display is really, really bright. Compared to z fold 7, it has lots of different features. In the application, start your day, it gives me my preplan recommendations.For the whole day for the brief and I really like it.
If I have to pick one phone I will put pick only for ultra 8 Z fold because it's slim and is lighter than my z fold 7 and i'm glad that I purchased this device. I think I was the first one who stayed on the chat for 5 hours to purchase this phone since the morning and I waited for july 22nd since last year so that I can purchase this phone. Hope i win.!!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New zfold8 ultra
on August 9, 2026
Posted by: TheBull
[This review was collected as part of a promotion.] Love my zfold6,so when they offered a great trade in for zfold 8 ultra I hade to do It.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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