Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Graphite
Average customer rating
4.9
(1,715 Reviews)
Rating breakdown 1,715 reviews
5 Stars
1,576
4 Stars
125
3 Stars
11
2 Stars
2
1 Star
1
92%of customers recommend this product.
(
11 out of
12)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Graphite
Customer Rating
5
ZFold 8 Ultra - Unreal experience!
on August 9, 2026
Posted by: teeCee13
[This review was collected as part of a promotion.] I chose the Samsung Galaxy ZFold 8 Ultra and couldn't be happier with my choice. I have been a long time Samsung phone user and was excited to try my first Z Fold experience. I had an S26 Ultra and made the switch to the Z Fold and am amazed. The phone is incredibly versatile and fits my everyday use as well as multitasking and so much more. The fold experience is truly something special and can't be described until you actually have it in your hands and use it. The phone is thin but very durable and well built. Samsung absolutely nailed the design and overall feel or this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
ZFold 8 Ultra - Unreal experience!
on August 9, 2026
Posted by: teeCee13
[This review was collected as part of a promotion.] I chose the Samsung Galaxy ZFold 8 Ultra and couldn't be happier with my choice. I have been a long time Samsung phone user and was excited to try my first Z Fold experience. I had an S26 Ultra and made the switch to the Z Fold and am amazed. The phone is incredibly versatile and fits my everyday use as well as multitasking and so much more. The fold experience is truly something special and can't be described until you actually have it in your hands and use it. The phone is thin but very durable and well built. Samsung absolutely nailed the design and overall feel or this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is great except for the eSim.
on August 9, 2026
Posted by: Kathie
[This review was collected as part of a promotion.] It was a pain to install. My daughter spent 2 hours trying to install her eSim. She has to wait 2 days to try it again. A new phone she can't even use!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great device!
on August 9, 2026
Posted by: Fesheila
[This review was collected as part of a promotion.] ⭐️⭐️⭐️⭐️⭐️
I absolutely love my new Samsung Galaxy Z Fold Ultra! The large folding screen is amazing, the phone is fast and smooth, and the display is beautiful. It’s perfect for multitasking, watching videos, and everyday use. It definitely feels like a major upgrade. Very happy with my purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone screen and uses shows increased versatility
on August 9, 2026
Posted by: Aurora700
[This review was collected as part of a promotion.] Though I did my jump from a fold 5 to the fold 8 ultra, I noticed a screen with great improvements. Though some others claim the middle crease is still noticeable, I would sincerely state that in my particular case, the middle crease is basically non existent. Also, the phone possesses features that allow for better security. For a person like me, the size of the screen gives me the ability to zoom screens to a great size. This is definitely a big selling point. One thing that would really make it fantastic is if they offered it in a mellow gold type color.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great, slim and is great at multi.
on August 9, 2026
Posted by: JayKay
[This review was collected as part of a promotion.] This device is great and allows me to multitask as much as possible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold lover
on August 9, 2026
Posted by: Adje72
[This review was collected as part of a promotion.] I chose galaxy fold 8 ultra because the crease is better than the fold 7. The photo quality is excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Crease
on August 9, 2026
Posted by: FileFolder8
[This review was collected as part of a promotion.] Having 4 folds models, the crease has always been a strong feature for me. The crease on the 8 ultra has been greatly improved along with the opening and closing the phone.The fold needed a battery upgrade which the ultra 8 has. The brightness of the screen and colors appears to be enhanced.
Value
5
Response from Samsung USBy R&R, August 9, 2026
Hey FileFolder8,
The Galaxy Z Fold8 Ultra features a noticeably reduced crease, improved battery life, and a brighter, more vibrant display. It’s great to hear that the opening and closing experience also feels more refined after owning several Fold models. Thank you for continuing your Galaxy Z Fold journey with the 8 series, and for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
The Galaxy Z Fold8 Ultra features a noticeably reduced crease, improved battery life, and a brighter, more vibrant display. It’s great to hear that the opening and closing experience also feels more refined after owning several Fold models. Thank you for continuing your Galaxy Z Fold journey with the 8 series, and for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US