Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Graphite
Average customer rating
4.9
(1,705 Reviews)
Rating breakdown 1,705 reviews
5 Stars
1,566
4 Stars
125
3 Stars
11
2 Stars
2
1 Star
1
92%of customers recommend this product.
(
11 out of
12)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Graphite
Customer Rating
5
Love the Fold
on August 9, 2026
Posted by: herr665
[This review was collected as part of a promotion.] I chose to upgrade to the ZFold 8 because I have had all the folds since the 1st one and have never had any issues with any of them. I love how thin this phone is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect phone for me.
on August 9, 2026
Posted by: SailStar
[This review was collected as part of a promotion.] I've been using the Galaxy Z Fold 8 Ultra for several days now and have found it to be everything I was expecting and more. I chose to upgrade to this phone because it gives me the convenience of a great cell phone with an excellent camera and at the same time the ability to open it up and use it as a multi-tasking tablet. Using the Samsung Smart switch app made the transition smooth and painless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold forever
on August 9, 2026
Posted by: Jzfold
[This review was collected as part of a promotion.] I chose another Z Fold, 1st Z Fold 3, then Z Fold 6 and now the Z Fold 8 Ultra. Needed a better camera so I upgraded and I'm not disappointed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice,elegant look, slim light weight, gets heated
on August 9, 2026
Posted by: Nish
from Yorktown, VA
Samsung ultra 8 fold, nice elegant look, very slim, light weight.But when you record video phone gets heated very easily
Features
5
Performance
3
Design
5
Value
5
Response from Samsung USBy R&R, August 12, 2026
Hi there Nish,
Thank you for taking the time to share your experience with your Galaxy Z Fold8 Ultra. The Galaxy Z Fold8 Ultra combines a sleek design, slim profile, and lightweight foldable form for a refined user experience. We appreciate your feedback regarding the phone becoming noticeably warm while recording video. It's normal for your device to feel warmer during processor-intensive activities. Functions like the camera, Bluetooth, and GPS can use a lot of processing power, which in turn consumes more battery and may cause the device to heat up slightly. This indicates that all components are working together to deliver the expected performance. Your feedback is invaluable in helping Samsung continue to refine performance during demanding tasks. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your experience with your Galaxy Z Fold8 Ultra. The Galaxy Z Fold8 Ultra combines a sleek design, slim profile, and lightweight foldable form for a refined user experience. We appreciate your feedback regarding the phone becoming noticeably warm while recording video. It's normal for your device to feel warmer during processor-intensive activities. Functions like the camera, Bluetooth, and GPS can use a lot of processing power, which in turn consumes more battery and may cause the device to heat up slightly. This indicates that all components are working together to deliver the expected performance. Your feedback is invaluable in helping Samsung continue to refine performance during demanding tasks. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Only had it for a few days but seems great.
on August 9, 2026
Posted by: Samsung4life
[This review was collected as part of a promotion.] Only had this phone for a few days. I've dropped it once with an OtterBox case no damage. Apps are fast battery is long life. Love how thin the phone is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why I Keep Coming Back to the Z Fold
on August 9, 2026
Posted by: Tonewiththephone
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Fold since the Z Fold 3 and I upgrade pretty much every year. I chose the Fold because I actually use the larger screen and multitasking features on a daily basis, both for work and entertainment.
For work, I’m in commercial construction safety management, and my Fold has become one of the tools I use throughout the day. I take a lot of jobsite photos and use the editing and markup features in Gallery to add arrows, notes, dates, times and other information directly to my pictures. This makes it much easier to give my workers clear directions and point out exactly what I’m talking about.
I also use voice recordings and transcripts quite a bit for work. One of my favorite things about the Fold is being able to have multiple things open at once. I can be watching a YouTube video, have market charts open in another window, and still have a third window available to send work messages or handle something else.
I’ve also recently upgraded my other Galaxy devices, including the Galaxy Watch Ultra 2 a the newest Galaxy Buds. I like having my phone, watch and earbuds all working together, especially since I use them throughout both my workday and personal time.
Outside of work, I use my Fold constantly for entertainment, YouTube, following and trading the markets, and just about everything else I would normally use a computer or tablet for. After using Fold phones for this many years, it would be difficult for me to go back to a regular phone. I’ve gotten
For work, I’m in commercial construction safety management, and my Fold has become one of the tools I use throughout the day. I take a lot of jobsite photos and use the editing and markup features in Gallery to add arrows, notes, dates, times and other information directly to my pictures. This makes it much easier to give my workers clear directions and point out exactly what I’m talking about.
I also use voice recordings and transcripts quite a bit for work. One of my favorite things about the Fold is being able to have multiple things open at once. I can be watching a YouTube video, have market charts open in another window, and still have a third window available to send work messages or handle something else.
I’ve also recently upgraded my other Galaxy devices, including the Galaxy Watch Ultra 2 a the newest Galaxy Buds. I like having my phone, watch and earbuds all working together, especially since I use them throughout both my workday and personal time.
Outside of work, I use my Fold constantly for entertainment, YouTube, following and trading the markets, and just about everything else I would normally use a computer or tablet for. After using Fold phones for this many years, it would be difficult for me to go back to a regular phone. I’ve gotten
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome!
on August 9, 2026
Posted by: 151610
[This review was collected as part of a promotion.] I chose the z fold 8 ultra because it is such a sleek looking phone that has powerful components inside. This phone has absolutely blown me away and exceeded my expectations. It is so slim in my hands I feel like it's the same as my old galaxy phone, but this one folds open! Everything that I do boots up so fast and the transitions on screen look beautiful. I have tried to talk several friends into getting this phone. The deal they are offering right now is also incredible!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product was great
on August 9, 2026
Posted by: Shiv11
[This review was collected as part of a promotion.] Hi , this is shiv and I've been in love with my new device the z fold 8 ultra it surely is a top notch device and yes I am extremely satisfied.
Value
5
Written by a customer while visiting Samsung US