Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Graphite
Average customer rating
4.9
(1,701 Reviews)
Rating breakdown 1,701 reviews
5 Stars
1,563
4 Stars
124
3 Stars
11
2 Stars
2
1 Star
1
92%of customers recommend this product.
(
11 out of
12)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Graphite
Customer Rating
5
Significant upgrade from the Z fold 6
on August 9, 2026
Posted by: ScotchEnjoyer98
[This review was collected as part of a promotion.] I've been a long time Z Fold user. Having started from the Fold 2 and traded in for a new fold every two years or so. This year, I am so glad I chose to get the new Z Fold 8. It's is a significant from the Z Fold 6. Almost half as thin and a larger and more usable outside screen. Crease is also significantly less noticeable. Props to the Samsung team on a great new product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
An Incredible Foldable Experience
on August 9, 2026
Posted by: Bigfan
[This review was collected as part of a promotion.] The Galaxy Z Fold 8 Ultra is an impressive phone. It’s fast, sleek, powerful, and the large display makes multitasking incredibly convenient. I chose this phone because I wanted the best combination of performance, productivity, and portability—and it definitely delivers.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone!
on August 9, 2026
Posted by: RLSRGN
[This review was collected as part of a promotion.] I needed to upgrade my foldable, which is why I chose the Fold 8 Ultra. It is much thinner than my old phone and much faster. The larger inner screen allows me to work and watch videos with ease. In addition it is amazingly light. I glad I chose this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Fold
on August 9, 2026
Posted by: Magnaryu356
[This review was collected as part of a promotion.] Coming from Z Fold 6 to the Z Fold 8 Ultra, it was literally the best experience I had. Everything is better, the outer screen is much more usable, it replicated the S26 Ultra feel, which I missed when switch to the Z series, and now I have the best of what Samsung can offer. Loving the phone soo much right now!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Fold
on August 9, 2026
Posted by: herr665
[This review was collected as part of a promotion.] I chose to upgrade to the ZFold 8 because I have had all the folds since the 1st one and have never had any issues with any of them. I love how thin this phone is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect phone for me.
on August 9, 2026
Posted by: SailStar
[This review was collected as part of a promotion.] I've been using the Galaxy Z Fold 8 Ultra for several days now and have found it to be everything I was expecting and more. I chose to upgrade to this phone because it gives me the convenience of a great cell phone with an excellent camera and at the same time the ability to open it up and use it as a multi-tasking tablet. Using the Samsung Smart switch app made the transition smooth and painless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold forever
on August 9, 2026
Posted by: Jzfold
[This review was collected as part of a promotion.] I chose another Z Fold, 1st Z Fold 3, then Z Fold 6 and now the Z Fold 8 Ultra. Needed a better camera so I upgraded and I'm not disappointed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice,elegant look, slim light weight, gets heated
on August 9, 2026
Posted by: Nish
from Yorktown, VA
Samsung ultra 8 fold, nice elegant look, very slim, light weight.But when you record video phone gets heated very easily
Features
5
Performance
3
Design
5
Value
5
Response from Samsung USBy R&R, August 12, 2026
Hi there Nish,
Thank you for taking the time to share your experience with your Galaxy Z Fold8 Ultra. The Galaxy Z Fold8 Ultra combines a sleek design, slim profile, and lightweight foldable form for a refined user experience. We appreciate your feedback regarding the phone becoming noticeably warm while recording video. It's normal for your device to feel warmer during processor-intensive activities. Functions like the camera, Bluetooth, and GPS can use a lot of processing power, which in turn consumes more battery and may cause the device to heat up slightly. This indicates that all components are working together to deliver the expected performance. Your feedback is invaluable in helping Samsung continue to refine performance during demanding tasks. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for taking the time to share your experience with your Galaxy Z Fold8 Ultra. The Galaxy Z Fold8 Ultra combines a sleek design, slim profile, and lightweight foldable form for a refined user experience. We appreciate your feedback regarding the phone becoming noticeably warm while recording video. It's normal for your device to feel warmer during processor-intensive activities. Functions like the camera, Bluetooth, and GPS can use a lot of processing power, which in turn consumes more battery and may cause the device to heat up slightly. This indicates that all components are working together to deliver the expected performance. Your feedback is invaluable in helping Samsung continue to refine performance during demanding tasks. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US