Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Graphite
Average customer rating
4.9
(1,647 Reviews)
Rating breakdown 1,647 reviews
5 Stars
1,514
4 Stars
119
3 Stars
11
2 Stars
2
1 Star
1
92%of customers recommend this product.
(
11 out of
12)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Graphite
Customer Rating
5
Multiple Subtle Upgrades=Big Upgrade Overall!
on August 10, 2026
Posted by: natlbar
[This review was collected as part of a promotion.] The Galaxy Z Fold 8 Ultra is a perfect example of how multiple subtle upgrades can add up to a major improvement overall.
At first glance, the Fold 8 Ultra may not look dramatically different from the previous generation, but after spending time with it, the improvements become much more apparent. Samsung didn't completely reinvent the Fold; they refined it greatly.
The performance, cameras, battery life, software, and overall usability all feel like they've received meaningful improvements. None of these changes alone necessarily makes the Fold 8 Ultra feel like a completely different device, but when you put them all together, the experience is noticeably better.
What I like most is how polished the entire phone feels. Previous generations were already impressive, but there were always little things that could be improved. The Fold 8 Ultra feels like Samsung addressed many of those smaller shortcomings.
It's not an upgrade that's necessarily going to blow you away in the first five minutes. Instead, it's something you appreciate more the longer you use it. You start noticing the little improvements throughout the day, and eventually they add up to a device that simply feels better to use.
The biggest improvements for me are the much larger battery and more efficient software. Those changes have a noticeable impact on the everyday experience and make the Fold 8 Ultra feel much more dependable throughout the day.
Multiple subtle upgrades really do equal one big upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone so far
on August 10, 2026
Posted by: Novalynn
[This review was collected as part of a promotion.] I chose the z fold 8 ultra because I wanted to try the bigger screen. I never considered the z fold or any flip series before because I wasn't a fan of the crease in the screen. My friend has has one of the flips and the crease is kinda noticeable. What they did with the 8 is nice because it's not really noticeable and looks nice even when fully open. I also like that it's so light for a phone that opens to 8in. I love the 8 ultras design of being thinner than the regular s ultra series. I end up dropping my phone because it's too big at times. I love the s pen and the screen size just it gets dropped on occasion. I wish in the future they bring the s pen back to the fold series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device
on August 10, 2026
Posted by: Osiman
[This review was collected as part of a promotion.] Excellent device. Speed, photo quality, and sound quality is superpower. Best phone so far
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst phone form making calls and texting
on August 10, 2026
Posted by: Never
They did a split screen on the Z fold 8 ultra for the messaging and the phone dialer. It is bad you cannot see a thing you are typing it just sucks. Do not buy this phone keep your 7 till they fix this. I have had every phone and been happy with them until now. The screen is just to small and tiny for doing anything. It is not worth the money. Do not buy this if you like a big screen because you will not get a big screen with this.
Response from Samsung USBy R&R, August 13, 2026
Hello Never,
Thank you for sharing your thoughts on the Galaxy Z Fold8 Ultra. This device offers a large foldable screen experience, flexible multitasking, and a spacious display designed to adapt to various apps. We understand that the split-screen layout in the Messages and Phone apps may make typing and calling feel more cramped than expected, especially if you're coming from previous Fold devices.
You can improve visibility by switching your keyboard from split mode to either a standard or floating keyboard layout. Here’s how to change your keyboard layout:
1. **Tap the Keyboard Icon**: Open your messaging or dialer app in split-screen mode and tap the keyboard icon or the three dots (more options) on the keyboard toolbar.
2. **Select Mode**: Tap on "Mode" and choose either "Standard" or "Floating" instead of "Split."
3. **Adjust Size**: If you select the floating keyboard, you can move it anywhere on the screen and resize it so it doesn't block your text.
For more detailed information, you can refer to the online article linked below.
Your feedback regarding screen layout and usability is valuable as Samsung continues to refine the Fold experience. Thank you for your ongoing support of Samsung.
Use multiple apps and multitask on your Galaxy Z Fold8
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold8 Ultra. This device offers a large foldable screen experience, flexible multitasking, and a spacious display designed to adapt to various apps. We understand that the split-screen layout in the Messages and Phone apps may make typing and calling feel more cramped than expected, especially if you're coming from previous Fold devices.
You can improve visibility by switching your keyboard from split mode to either a standard or floating keyboard layout. Here’s how to change your keyboard layout:
1. **Tap the Keyboard Icon**: Open your messaging or dialer app in split-screen mode and tap the keyboard icon or the three dots (more options) on the keyboard toolbar.
2. **Select Mode**: Tap on "Mode" and choose either "Standard" or "Floating" instead of "Split."
3. **Adjust Size**: If you select the floating keyboard, you can move it anywhere on the screen and resize it so it doesn't block your text.
For more detailed information, you can refer to the online article linked below.
Your feedback regarding screen layout and usability is valuable as Samsung continues to refine the Fold experience. Thank you for your ongoing support of Samsung.
Use multiple apps and multitask on your Galaxy Z Fold8
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrading from Z Fold 6
on August 10, 2026
Posted by: tayala
[This review was collected as part of a promotion.] The Z Fold 8 feels great. Is bring greater space to type even thoughnir feels way lighter. I'm happy I chose to upgrade from the Z Fold 6 since my new Fold 8 is way better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the fold
on August 10, 2026
Posted by: LoveDfold
[This review was collected as part of a promotion.] I have been a Z foild user since Z. Foold 3 and have had every up until the current z fold 8 ultra.I'm excited about the better quality camera. I just really enjoy having a top rated device and it is just great. The device super light i'm really enjoyed.It's not so heavy, it's not so bucky. I can put on a case that i can really enjoy and be functional. I think the outter screen although narrow is perfect size for cellphone.I've had cell phones that were this size screen and even smaller and was able to enjoy it just like i'm enjoying this now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love this phone and its features
on August 10, 2026
Posted by: Phoneguy40
[This review was collected as part of a promotion.] “I use the AI features to enhance my photos, to search items in a photo, and immediate translation of dialog. I am glad I chose to upgrade.”
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far it's amazing
on August 10, 2026
Posted by: Cam2026
[This review was collected as part of a promotion.] I am still getting to know my device, but so far I am so happy that I chose the Z Fold 8 Ultra. My husband had the previous version and it felt too bulky for me, but this version feels thin while still packed with all of the great features. The fold out screen is so much better than his previous model, once it's folded out, it is truly just one big screen, there's no fold. Again, still learning all I can do, but so far, I love it.
Value
5
Written by a customer while visiting Samsung US