Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Graphite
Average customer rating
4.9
(2,518 Reviews)
Rating breakdown 2,518 reviews
5 Stars
2,279
4 Stars
207
3 Stars
24
2 Stars
5
1 Star
3
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Graphite
Customer Rating
5
Never thought I would have a phone like this.
on September 21, 2026
Posted by: bonbon
[This review was collected as part of a promotion.] I'm glad I chose this phone. It is very fast and easy to use. It's really cool to have what feels like two devices in one. Unfolding the phone and watching videos is really nice, makes the video experience that much better, like having a tablet with you all the time. Very impressed.
Value
5
Response from Samsung USBy R&R, September 22, 2026
Hi bonbon,
Thank you for letting us know why you chose your Galaxy Z Fold8 Ultra. The Galaxy Z Fold8 Ultra brings together fast performance, an expansive foldable display, and flexible everyday usability in one device. We love hearing how easy it has been to use and how unfolding the screen transforms videos into a tablet like viewing experience. Thank you for choosing Samsung and discovering a new way to use your phone.
-Ty
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Thank you for letting us know why you chose your Galaxy Z Fold8 Ultra. The Galaxy Z Fold8 Ultra brings together fast performance, an expansive foldable display, and flexible everyday usability in one device. We love hearing how easy it has been to use and how unfolding the screen transforms videos into a tablet like viewing experience. Thank you for choosing Samsung and discovering a new way to use your phone.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Fun foldable
on September 21, 2026
Posted by: Foldfriend
[This review was collected as part of a promotion.] I use my phone as a tiny computer- games, email, music, spreadsheets, etc. I'm glad I chose the Z Fold8 Ultra. The large screen makes it really easy to work without stopping to zoom in. When folded, I can still hold and use thr phone in one hand.
Value
5
Response from Samsung USBy R&R, September 23, 2026
Hey there Foldfriend,
Thank you for sharing your thoughts on why you are so pleased with your decision to choose the Galaxy Z Fold8 Ultra. This device serves as a powerful, pocket-sized workspace due to its expansive foldable display, flexible multitasking capabilities, and convenient cover screen. It's wonderful to hear that the larger display makes handling spreadsheets, emails, music, and gaming much easier without needing to constantly zoom in. We are also glad to know that the folded design remains comfortable for one-handed use. Thank you for choosing Samsung!
-Ty
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Thank you for sharing your thoughts on why you are so pleased with your decision to choose the Galaxy Z Fold8 Ultra. This device serves as a powerful, pocket-sized workspace due to its expansive foldable display, flexible multitasking capabilities, and convenient cover screen. It's wonderful to hear that the larger display makes handling spreadsheets, emails, music, and gaming much easier without needing to constantly zoom in. We are also glad to know that the folded design remains comfortable for one-handed use. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Glad I Switched
on September 21, 2026
Posted by: Otowild
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold8 Ultra. I've been a Note/S series Ultra user since the Note 5 (Note 7-which I loved, Note 8, Note 20, S24 Ultra). I tried the S26 Ultra out and while it was great, I ultimately went with the Fold. Battery life is excellent, I've yet to have below 15% battery at the end of the day.
The larger screen format allows for much better multitasking environment creating a more efficient workflow. I appreciate the updated UI and many options for all screens.
The form factor and usage when folded took a bit to get used to but ultimately I prefer the Fold over a standard "candy bar" style phone. I know what tasks I need to open it for and that operation is flawless.
Glad I Switched.
Value
5
Response from Samsung USBy R&R, September 23, 2026
Hi there Earz47,
Thank you for sharing your reasons for choosing the Galaxy Z Fold7. We're thrilled to have you back for another experience with the Galaxy Z series. The Galaxy Z Fold7 features premium craftsmanship, an innovative foldable display, and a sleek design that sets it apart. We enjoy hearing that the Z series continues to impress you with its quality and style. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your reasons for choosing the Galaxy Z Fold7. We're thrilled to have you back for another experience with the Galaxy Z series. The Galaxy Z Fold7 features premium craftsmanship, an innovative foldable display, and a sleek design that sets it apart. We enjoy hearing that the Z series continues to impress you with its quality and style. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The best Fold yet
on September 21, 2026
Posted by: WettDogg
[This review was collected as part of a promotion.] I chose the Samsung Galaxy z fold 8 ultra because I have already owned previous models, and this is by far the best of the series.. Its like the quality doubled or even tripled since the 7 series
Value
5
Response from Samsung USBy R&R, September 23, 2026
Hello WettDogg! Thank you for sharing your reasons for choosing the Galaxy Z Fold8. It really means a lot to receive feedback from someone with experience in previous Galaxy Fold generations. The Galaxy Z Fold8 Ultra features refined craftsmanship, an immersive foldable display, and powerful performance for a more polished user experience. We're glad to hear that you've noticed the improvements in quality. Thank you for continuing your journey with Samsung!
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Flagship hardware with a foldable display. Awesome
on September 21, 2026
Posted by: Kennyguns
[This review was collected as part of a promotion.] Great phone. All the bells and whistles of a flagship. Huge screen, great battery and cameras. Home run.
Value
5
Response from Samsung USBy R&R, September 23, 2026
Hola Kennyguns,
Thank you for expressing your enthusiasm for the Galaxy Z Fold8 Ultra. This device offers flagship performance in a flexible design, featuring an expansive display, reliable battery life, and a versatile camera system. We are pleased to hear that these features have come together to provide you with a positive experience. Thank you for choosing Samsung and for sharing your feedback with us.
-Ty
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Thank you for expressing your enthusiasm for the Galaxy Z Fold8 Ultra. This device offers flagship performance in a flexible design, featuring an expansive display, reliable battery life, and a versatile camera system. We are pleased to hear that these features have come together to provide you with a positive experience. Thank you for choosing Samsung and for sharing your feedback with us.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Very pleased overall
on September 21, 2026
Posted by: Skaldren
[This review was collected as part of a promotion.] I came from the S22 Ultra, and I chose the Z Fold 8 Ultra for the extra RAM and storage for media/gaming. This is my first foldable screen device, so I wanted to reinforced screen layers. The small wave down the fold line is not as visible as other say while media is playing, but for apps in dark mode, it can be somewhat distracting.
So far, I am really enjoying the capabilities of the device. Exploring how my regular apps adapt to the inner screen has been mostly smooth, with only a few having issues after a fresh launch. I do wish that open apps would transfer from the outer to inner screen without needing a relaunch.
An example of one of my main complaints is with Bluetooth connections not dropping after the paired device is off and should no longer be connected. There are many little things like this that I expect to be ironed out with further updates to the system.
My biggest complaint is the size of the camera lens island. The phone NEVER lays flat, and there aren't really any reasonably priced cases to deal with this issue. I would have gladly taken a few mm thicker device for my phone to be able to lay flat with the outer screen facing upwards.
Value
4
Response from Samsung USBy R&R, September 22, 2026
Howdy Skaldren,
Thank you for sharing your reasons for upgrading to the Galaxy Z Fold8 Ultra. This device offers a large inner display, powerful performance, and ample memory for gaming, media, and multitasking. We’re pleased to hear that your first experience with a foldable phone has been positive and that the transition between screens has been smooth with most of your apps. We appreciate your detailed feedback regarding app continuity, Bluetooth connections, and the camera design, as Samsung continues to refine the Galaxy foldable experience.
-Ty
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Thank you for sharing your reasons for upgrading to the Galaxy Z Fold8 Ultra. This device offers a large inner display, powerful performance, and ample memory for gaming, media, and multitasking. We’re pleased to hear that your first experience with a foldable phone has been positive and that the transition between screens has been smooth with most of your apps. We appreciate your detailed feedback regarding app continuity, Bluetooth connections, and the camera design, as Samsung continues to refine the Galaxy foldable experience.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
This is a great product but
on September 20, 2026
Posted by: Galaxyguru
[This review was collected as part of a promotion.] I chose the ultra fold 8 thinking that it was a great phone but it does have some bugs that needs to be fixed one is that it acts like it doesn't have enough RAM memory to function properly.
Value
4
Response from Samsung USBy R&R, September 21, 2026
Hiya Galaxyguru,
Thank you for sharing why you chose the Galaxy Z Fold8 Ultra. This device combines an expansive foldable display, powerful multitasking capabilities, and advanced Galaxy features into one versatile tool. It's great to hear that you recognize the potential of your Fold; however, we understand that the memory issues you’ve described can detract from that experience.
If you’ve noticed that the memory is slowing down or not functioning properly, consider disabling the RAM Plus feature. This will force the phone to rely solely on its ultra-fast physical RAM, which can enhance the user interface. Here are the steps to turn off RAM Plus:
1. Open the Settings app and navigate to Device Care.
2. Tap on Memory.
3. Scroll to the bottom and select RAM Plus.
4. Toggle the switch at the top to turn it completely off.
5. Tap Restart when prompted to apply the changes.
If your Fold 8 Ultra still feels sluggish after turning off RAM Plus, check for thermal throttling. The Z Fold 8 Ultra's processor can run very hot, especially when charging the phone or using Android Auto at the same time. When overheating occurs, the device intentionally slows down to cool itself, which can mimic a RAM shortage.
If disabling RAM Plus improves performance, or if you notice sluggishness mainly when the phone is plugged in or warming up, please reach out to our Samsung Support Team for further assistance. We appreciate your feedback as Samsung continues to refine performance across the Galaxy lineup. Thank you for being a valued member of the Galaxy community!
-Ty
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Thank you for sharing why you chose the Galaxy Z Fold8 Ultra. This device combines an expansive foldable display, powerful multitasking capabilities, and advanced Galaxy features into one versatile tool. It's great to hear that you recognize the potential of your Fold; however, we understand that the memory issues you’ve described can detract from that experience.
If you’ve noticed that the memory is slowing down or not functioning properly, consider disabling the RAM Plus feature. This will force the phone to rely solely on its ultra-fast physical RAM, which can enhance the user interface. Here are the steps to turn off RAM Plus:
1. Open the Settings app and navigate to Device Care.
2. Tap on Memory.
3. Scroll to the bottom and select RAM Plus.
4. Toggle the switch at the top to turn it completely off.
5. Tap Restart when prompted to apply the changes.
If your Fold 8 Ultra still feels sluggish after turning off RAM Plus, check for thermal throttling. The Z Fold 8 Ultra's processor can run very hot, especially when charging the phone or using Android Auto at the same time. When overheating occurs, the device intentionally slows down to cool itself, which can mimic a RAM shortage.
If disabling RAM Plus improves performance, or if you notice sluggishness mainly when the phone is plugged in or warming up, please reach out to our Samsung Support Team for further assistance. We appreciate your feedback as Samsung continues to refine performance across the Galaxy lineup. Thank you for being a valued member of the Galaxy community!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Loving the new Z Fold 8 Ultra
on September 20, 2026
Posted by: Casino
[This review was collected as part of a promotion.] I previously owned the Z Fold 5 and I can tell you that the new Z Fold 8 Ultra is in a class of it's own. The size of the outer screen puts it on par with most non-foldable phones, but the reduction in weight and thickness is the real win. Pair all of that with the increased battery performance and the reduced crease when opened, and you truly have a phone that is versatile enough to tackle any need.
I'm glad I chose to upgrade to the Z Fold 8 Ultra and even paired it with the new Galaxy Buds4 Pro.
Value
5
Response from Samsung USBy R&R, September 21, 2026
Hola Casino,
We are excited to share that the Galaxy Z Fold8 Ultra represents a significant upgrade from the Z Fold5. With a larger cover display, a slimmer and lighter design, and enhanced battery performance, it’s now easier to enjoy its versatility throughout the day. Pairing it with your Galaxy Buds4 Pro enhances your connected Galaxy experience even further. Thank you for choosing Samsung!
-Ty
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We are excited to share that the Galaxy Z Fold8 Ultra represents a significant upgrade from the Z Fold5. With a larger cover display, a slimmer and lighter design, and enhanced battery performance, it’s now easier to enjoy its versatility throughout the day. Pairing it with your Galaxy Buds4 Pro enhances your connected Galaxy experience even further. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US