Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Graphite
Average customer rating
4.9
(2,516 Reviews)
Rating breakdown 2,516 reviews
5 Stars
2,277
4 Stars
207
3 Stars
24
2 Stars
5
1 Star
3
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Graphite
Customer Rating
5
This product has seriously awsome features
on October 22, 2026
Posted by: Hollow
[This review was collected as part of a promotion.] I chose this device after purchasing the galaxy 8 watch the my favorite feture has to be Gemini the things this device can do are out of this world cool and makes just about any aspect of life simpler from useing the Gemini live to help change a printer cartridge or having the AI assiant answer your calls im still trying to find something this device can't accomplish you WILL NOT be disappointed
Value
5
Response from Samsung USBy R&R, October 23, 2026
Howdy Hollow,
We appreciate your enthusiasm for the Galaxy Z Fold8 Ultra! With Gemini Live, useful Galaxy AI features, and a spacious foldable display, there's a lot to explore. It's fantastic to hear how you're utilizing AI for everyday tasks, such as getting help with replacing a printer cartridge and streamlining your daily routine. Discovering new ways to make technology work for you is at the heart of the Galaxy experience. Thank you for choosing Samsung and sharing your excitement!
-Ty
Samsung Support
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We appreciate your enthusiasm for the Galaxy Z Fold8 Ultra! With Gemini Live, useful Galaxy AI features, and a spacious foldable display, there's a lot to explore. It's fantastic to hear how you're utilizing AI for everyday tasks, such as getting help with replacing a printer cartridge and streamlining your daily routine. Discovering new ways to make technology work for you is at the heart of the Galaxy experience. Thank you for choosing Samsung and sharing your excitement!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Good device but not a leap forward
on October 22, 2026
Posted by: d3t0x1c
[This review was collected as part of a promotion.] I chose this device initially as my first flip type device in a very long time. It was a solid device but overall I think there was more effort put into the cheaper ZFold 8 than they did into the more expensive ZFold 8 Ultra. I get that it was a new release but maybe they should have consolidated the approach and held off on the larger ZFold 8 Ultra this year instead of forcing a "Solomon's Choice" on their long-term loyal users. For that reason I went away from Samsung (for the first time in 5+ years) and switched to the new Google Pixel Fold but I still own a ton of Samsung Devices (huge TVs down to tablets and earbuds) and hope that they will slay it next year, give me a great trade-in (consider a "come back to Samsung" bonus to equal how much trading in the Samsung ZFold 8 Ultra would trade in for) and bring folks like me back home.
Keep rocking guys but don't lose sight of your loyal user base.
Value
4
Response from Samsung USBy R&R, October 23, 2026
Hey there d3t0x1c,
Thank you for being a valued member of the Samsung family for so many years! The Galaxy Z Fold8 Ultra features an expansive 8-inch display, a versatile 200MP camera, and powerful multitasking capabilities. We appreciate your feedback regarding the differences between the Fold8 models and your desire for greater recognition of our longtime Galaxy customers. Your suggestions for future innovations and loyalty incentives are important to us. We truly value your continued support for Samsung products and look forward to making future Galaxy experiences even more exciting!
Compare the differences between the Galaxy Z Fold8 Ultra, Galaxy Z Fold8, and Galaxy Z Fold7
-Ty
Samsung Support
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Thank you for being a valued member of the Samsung family for so many years! The Galaxy Z Fold8 Ultra features an expansive 8-inch display, a versatile 200MP camera, and powerful multitasking capabilities. We appreciate your feedback regarding the differences between the Fold8 models and your desire for greater recognition of our longtime Galaxy customers. Your suggestions for future innovations and loyalty incentives are important to us. We truly value your continued support for Samsung products and look forward to making future Galaxy experiences even more exciting!
Compare the differences between the Galaxy Z Fold8 Ultra, Galaxy Z Fold8, and Galaxy Z Fold7
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features. I love the camera
on October 22, 2026
Posted by: Jahad45
[This review was collected as part of a promotion.] I love the features the phone has . I love the folding. I love how easy the phone is to use. The light weight . The way it reminds me of phones from when i was growing up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!!
on October 22, 2026
Posted by: Mkhalid
[This review was collected as part of a promotion.] I love the Z fold 8 ultra I was hesitant to move from the 25 ultra but im glad I did, I thought id be using the larger screen alot less than I actually do now, would highly recommend to anyone looking to make a switch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big hand big phone
on October 21, 2026
Posted by: Dougie
[This review was collected as part of a promotion.] This phone is great for me..I have big cumbersome hands and now experiencing tremors andits hard to hang onto a regular size phone..im so very happy with the zfold 8 ultra..it's perfect and so smart..it basically setup itself..i didn't have to call anyone or nothing!
So..if your a big guy with jerky hand..this is for you!
So..if your a big guy with jerky hand..this is for you!
Value
5
Response from Samsung USBy R&R, October 22, 2026
Hey Dougie,
It's fantastic to hear that your Galaxy Z Fold8 Ultra feels like the perfect fit! The large display, foldable design, and user-friendly setup make it exciting to explore all the features your Galaxy offers. We're particularly pleased that the larger design is comfortable for you and that the setup process was straightforward. Thank you for sharing your experience and for being a part of the Samsung family!
-Ty
Samsung Support
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It's fantastic to hear that your Galaxy Z Fold8 Ultra feels like the perfect fit! The large display, foldable design, and user-friendly setup make it exciting to explore all the features your Galaxy offers. We're particularly pleased that the larger design is comfortable for you and that the setup process was straightforward. Thank you for sharing your experience and for being a part of the Samsung family!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
It's my first foldable
on October 20, 2026
Posted by: jinxsyns
[This review was collected as part of a promotion.] I have absolutely loved this phone! I chose it because i had a deal to finally pull the trigger on the added cost of a foldable and ive used the inside screen for multitasking so much!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Premium Design, Powerful Performance & Amazing
on October 20, 2026
Posted by: MrMax24
[This review was collected as part of a promotion.] I’m absolutely loving my new Samsung Galaxy Z Fold! The premium design, stunning display, smooth performance, and innovative foldable technology make this phone truly special. The multitasking experience is excellent, and the large screen makes everything from watching videos to browsing and working much more enjoyable.
Samsung continues to impress with its innovation, quality, and advanced features. This phone feels like the perfect combination of a smartphone and a tablet in one premium device.
I’m very happy with my purchase and excited to explore everything it has to offer. Great job, Samsung! Keep bringing us amazing technology and outstanding products.
Highly recommended for anyone looking for a premium smartphone experience
Samsung continues to impress with its innovation, quality, and advanced features. This phone feels like the perfect combination of a smartphone and a tablet in one premium device.
I’m very happy with my purchase and excited to explore everything it has to offer. Great job, Samsung! Keep bringing us amazing technology and outstanding products.
Highly recommended for anyone looking for a premium smartphone experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful, Versatile, and Almost Perfect
on October 20, 2026
Posted by: AlittleLostintheDarkSides
[This review was collected as part of a promotion.] I chose a phone that unfolds like a dream, is priced to star in my nightmares, and has camera lenses that apparently have their own real estate ambitions. The foldable design is undeniably handy: I can use the outer screen for quick tasks, then open it into a larger display for browsing, watching videos, reading, or multitasking. It offers plenty of screen space, which is useful when the world is already too large and my attention span is too small.
I especially appreciate being able to use multiple apps side by side without constantly switching between them. It feels almost like having several lives at once, none of them particularly fulfilling. The camera quality is another highlight, producing beautiful, detailed photos that I really enjoy. Unfortunately, the camera lenses are cumbersome, looming from the back like a cluster of judgmental pandas. They are noticeable when handling the phone and make it awkward to lay flat. The lenses may capture the world in exquisite detail, but they also ensure the phone never rests comfortably, which feels like a small but accurate metaphor for existence.
Overall, I enjoy the versatility, large display, and impressive capabilities of this phone. It combines the convenience of a smartphone with the screen space of a small tablet, making it useful for everyday activities and productivity. It is powerful, adaptable, and almost perfect.
I especially appreciate being able to use multiple apps side by side without constantly switching between them. It feels almost like having several lives at once, none of them particularly fulfilling. The camera quality is another highlight, producing beautiful, detailed photos that I really enjoy. Unfortunately, the camera lenses are cumbersome, looming from the back like a cluster of judgmental pandas. They are noticeable when handling the phone and make it awkward to lay flat. The lenses may capture the world in exquisite detail, but they also ensure the phone never rests comfortably, which feels like a small but accurate metaphor for existence.
Overall, I enjoy the versatility, large display, and impressive capabilities of this phone. It combines the convenience of a smartphone with the screen space of a small tablet, making it useful for everyday activities and productivity. It is powerful, adaptable, and almost perfect.
Value
5
Written by a customer while visiting Samsung US