Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Graphite
Average customer rating
4.9 out of 5
4.9
(1,728 Reviews)
Open Ratings Snapshot
Rating breakdown 1,728 reviews
5 Stars
1,588
4 Stars
125
3 Stars
12
2 Stars
2
1 Star
1
92%of customers recommend this product. 
(
11 out of 12
)
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Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Graphite
Customer Rating
5 out of 5
5
Using ZFold for over 6 years
on August 7, 2026
Posted by: AmirVah
[This review was collected as part of a promotion.] ​I have been a dedicated Samsung Galaxy Z Fold user for the past 7 years, ever since the very beginning of the foldable journey. Having used every generation from the original Fold to last year’s model, I can confidently say that the new Samsung Galaxy Z Fold8 Ultra is the most refined, powerful, and seamless experience Samsung has ever delivered.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
First foldable galaxy z fold 8 ultra
on August 7, 2026
Posted by: DPar385
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold 8 Ultra after heavily considering the Z Fold 8 due to the new form factor. In the end it came down to the Cameras as I have always had an Ultra since the Note 20.
After 2 days with the device, I am loving the responsiveness and speed and ease that things can be accomplished. I didn't realize how much my Galaxy S 23 Ultra lagged until I started using the Z Fold 8 Ultra.
Having the larger inside screen was beneficial for me to use for music lyric apps and replaces the tablet I carry.
There is still a crease after it is folded several times, but I find that negligible in everything that I have used it for so far.
All in all, so far at least, this may be my first foldable, but it probably won't be my last.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Samsung Device for Everyday Use
on August 7, 2026
Posted by: XxGioxX
[This review was collected as part of a promotion.] I chose this Samsung device because I wanted something reliable, fast, and easy to use every day. So far, I have been very happy with the overall experience. The performance is smooth and responsive, and the features are practical rather than feeling like unnecessary extras.
I use it regularly for work, communication, streaming, and other everyday tasks, and it has handled everything very well. I especially appreciate the thoughtful design and how well the different Samsung features work together. The interface is intuitive, the device feels well built, and the overall experience has been consistent.
After using it as part of my daily routine, I am very satisfied with my choice and would recommend it to anyone looking for a dependable Samsung device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Switched from flip
on August 7, 2026
Posted by: Bebo96
[This review was collected as part of a promotion.] I chose the flip 8 ultra and traded my flip 7 after many years of getting the flip. I like the extra screen space to do more multitasking.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the Folds
on August 7, 2026
Posted by: hollybell21
[This review was collected as part of a promotion.] This is my 3rd fold phone (I had a fold 4 & fold 6 previously). Samsung continues to improve with each fold model that I've own. This is a sleeker, lighter version of the Fold 6. I haven't used much of the Galaxy AI yet, but I'm excited to try after learning about the new features. Samsung makes it so easier to transfer items from one phone to the next, new phone fully functional within 1 hour of turning on!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Using ZFold for over 6 years
on August 7, 2026
Posted by: AmirVah
[This review was collected as part of a promotion.] ​I have been a dedicated Samsung Galaxy Z Fold user for the past 7 years, ever since the very beginning of the foldable journey. Having used every generation from the original Fold to last year’s model, I can confidently say that the new Samsung Galaxy Z Fold8 Ultra is the most refined, powerful, and seamless experience Samsung has ever delivered.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
There is improvement
on August 7, 2026
Posted by: TZag74
[This review was collected as part of a promotion.] I chose to get the Z Fold 8 Ultra to upgrade my Z Fold 7. The upgrade is very noticeable specially in the camera and processing.
I use my de ice heavily for work including drafting documents, reviewing documents and engineering drawings, and taking pictures during inspections, and for personal use to play media.
The Z Fold 8 Ultra has been performing wonderfully and in occasions you can really feel the updgrade.
I enjoy it and although I was hesitant, I do not regret the decision, but I would love if they bring back the stylus
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose bigger battery and brighter screen
on August 7, 2026
Posted by: Kikdatarse
[This review was collected as part of a promotion.] I'm currently enjoying the new z fold 8 ultra over my old z fold 7.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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