Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Graphite
Average customer rating
4.9 out of 5
4.9
(2,516 Reviews)
Open Ratings Snapshot
Rating breakdown 2,516 reviews
5 Stars
2,277
4 Stars
207
3 Stars
24
2 Stars
5
1 Star
3
85%of customers recommend this product. 
(
17 out of 20
)
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Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 256GB (Unlocked) - Graphite
Customer Rating
5 out of 5
5
Lifesaver
on October 8, 2026
Posted by: Damize
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Z Fold 8 Ultra because I needed a phone that could support my disabled lifestyle. It is great if you have bad eyes, the screen is big enough you can see every detail. I can't imagine seeing my Granddaughter on a smaller screen. This phone makes time spent with her almost seem magical, I feel as if we are in the same room at times. So I appreciate the clarity of the screen and the power of the processor. I also use this phone for music therapy. When my pain reaches it's limits, I calm myself by meditating to the music. In closing I'd like to so Samsung built a solid phone and I am here for it.
Value
5 out of 5
5
Response from Samsung USBy R&R, October 9, 2026
Hi there Damize, Thank you for sharing your meaningful experience with the Galaxy Z Fold8 Ultra. Its expansive 8-inch display, powerful performance, and immersive audio and visual features enhance your ability to stay connected, enjoy music, and view important moments in a more personal way. We're especially glad that the larger display allows you to comfortably see the people and content that matter most. Thank you for making Galaxy a part of those moments.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It Keeps Getting Better
on October 8, 2026
Posted by: BigLos
[This review was collected as part of a promotion.] I’ve been really impressed with the Samsung Z Fold8 Ultra so far. One of the biggest improvements for me is how much lighter and more comfortable it feels in my hands. It doesn’t feel as bulky as previous generations, and the overall design just feels more refined.
The crease in the middle of the screen is also much less noticeable. You can still see it if you’re looking for it, but during everyday use, I barely notice it anymore.
The camera has been another highlight. The image quality is excellent, and having several different shooting modes gives you a lot of flexibility depending on what you’re taking pictures of. Photos come out sharp and detailed, and it feels like Samsung has really stepped up the camera experience.
Overall, the Z Fold8 Ultra feels like a significant improvement. It’s lighter, more comfortable to hold, the screen crease is less distracting, and the camera is fantastic. It feels like Samsung took what already worked with the Fold series and refined the areas that needed improvement. So far, I’m really enjoying it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose a Samsung Zfold 8 ultra
on October 8, 2026
Posted by: Ohimejay
[This review was collected as part of a promotion.] I chose a Samsung Zfold 8 ultra because I love how easy and customizable Samsung phones are. I had previous generations of.the Zfold and I love how thin and lighter this model is. I'm looking forward to enjoying my new phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Transition from IOS to andriod
on October 7, 2026
Posted by: Slim8Ultra
[This review was collected as part of a promotion.] I choose to switch to fold 8 ultra due to its slim light weight, spectacular camara, huge display and seamless experience. 📱✨🚀
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has excellent characteristics.
on October 7, 2026
Posted by: Pandulce
[This review was collected as part of a promotion.] Very good device I liked very much in my work I love it because it is very thin I liked it a lot to take the photos of my work and the quality is excellent 100% recommended
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Coolest phone
on October 7, 2026
Posted by: LunaMoon
[This review was collected as part of a promotion.] I ABSOLUTELY love my new Fold phone. It's so fast. Even in places I used to struggle with service it's great. The quick downloads and the smooth streaming while playing a game or watching Netflix it's so perfect 👌
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great balance of features and ease of use
on October 7, 2026
Posted by: Wolfhawke
[This review was collected as part of a promotion.] I looked at several of the most recent foldable phones available in the US. All had their merits and flaws. The Samsung Fold 8 Ultra had the right mix of screen sizes (folded and unfolded) and overall weight and internal screen. The fold of the internal screen is really not noticeable and the display is quick and responsive. The OneUI 9 software is the latest version of the OneUI "OS" family. The UI based off Android 17 is quick and fairly customizable in terms of the home screen and drop down settings. Knox security along Google's new Play Store environment keeps the phone safe for the common sense user, but aggravating if you sideload applications from outside or custom developers/self development sources.
The camera system is similar to the s26 ultra in terms of telephoto, zoom and AI photo tools.
Battery life is good, I find that with moderately heavy usage it lasts about 10-12 hours, and with light usage I can go a full-day plus on a single charge.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This was a great invention my #1 choice.
on October 7, 2026
Posted by: JOTWP1
[This review was collected as part of a promotion.] I would pick this device specifically for the available screen space for work, school and mapping experience giving the user the access of a desktop experience and before this device was created had ideas of a bigger phone for the keyboard to have larger font fora better keyboard experience for work during travel to eliminate carrying a laptop everywhere and then this device was created would love to have one for my touring during my quest Engagement Missions Technology Enterprise LLC.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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