Customer reviews from hp.com
HP - DeskJet 2923 Wireless All-in-One Inkjet Printer, Scanner, Copier, AI-Enabled with 6 Months of Instant Ink - White
Average customer rating
3.8 out of 5
3.8
(437 Reviews)
Open Ratings Snapshot
Rating breakdown 437 reviews
5 Stars
232
4 Stars
62
3 Stars
38
2 Stars
24
1 Star
81
67%of customers recommend this product. 
(
2 out of 3
)
Best Buy Privacy Policy
Customer Reviews for HP - DeskJet 2923 Wireless All-in-One Inkjet Printer, Scanner, Copier, AI-Enabled with 6 Months of Instant Ink - White
Customer Rating
4 out of 5
4
New replacement printer
on October 12, 2026
Posted by: Jay
Verified Purchase:Yes
Purchased new printer to replace my old HP, just what I needed for home use, the only issue I’ve had is that it’s difficult to insert the ink cartridges, fairly fiddly, otherwise a good little printer.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Poor quality.
on October 12, 2026
Posted by: Kuaipeng Holder
Verified Purchase:Yes
I had the same model, HP deskjet 2010 before, less than a year old. The both inks cartridges run out and replaced both with HP original ones. The printer stopped working, keeps saying no inks. Initially I thought there’s fault in the inks, another new inks installed, but still not working. Finally bought another printer with the same model, and the inks work!!!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Printer
on October 12, 2026
Posted by: Jules Printer
Verified Purchase:Yes
Not clear instructions and not as user friendly as my former Canon.
Overly complicated following online instructions.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Disappointed
on October 12, 2026
Posted by: Boeblonde
Verified Purchase:Yes
Bought the printer ,feel that the print quality is not as good as my previous Canon, slightly blurry and bitty. The instant ink process and HP app are a nightmare and suffice to say when this printer breaks I will Not be getting another HP
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Had difficulty setting it up, Have tried unsuccessfully on numerous occasions to cancel free ink.
on October 12, 2026
Posted by: April
Verified Purchase:Yes
Hit and miss if printer works. Biggest complaint is I tried unsuccessfully to cancel my ink subscription on my pevious printer for about 6 months, and have been trying to cancel the free 3 month free ink after 2months (I bought an ink cartridge when i purchased printer) and still haven't been able to cancel . This is an isssue you should look into as i have heard of a few people with same issue
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Easy to set up and use
on October 12, 2026
Posted by: Rolo
Verified Purchase:Yes
It was simple to get started. Instructions very clear. At times the printing could be a little sharpsr.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Very good printer
on October 12, 2026
Posted by: Di
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Very easy to use
on October 12, 2026
Posted by: Avril
Verified Purchase:Yes
Compact and easily blends in i have to keep mine in the dining room,
Written by a customer while visiting hp.com
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