Customer reviews from hp.com
HP - DeskJet 2923 Wireless All-in-One Inkjet Printer, Scanner, Copier, AI-Enabled with 6 Months of Instant Ink - White
Average customer rating
3.8 out of 5
3.8
(437 Reviews)
Open Ratings Snapshot
Rating breakdown 437 reviews
5 Stars
232
4 Stars
62
3 Stars
38
2 Stars
24
1 Star
81
67%of customers recommend this product. 
(
2 out of 3
)
Best Buy Privacy Policy
Customer Reviews for HP - DeskJet 2923 Wireless All-in-One Inkjet Printer, Scanner, Copier, AI-Enabled with 6 Months of Instant Ink - White
Customer Rating
5 out of 5
5
on October 1, 2026
Posted by: Julie
Verified Purchase:Yes
Love my printer just started childminding so lots of paper work
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Should be simple - but it’s not…
on October 1, 2026
Posted by: Norfolk Lad
Verified Purchase:Yes
My HP printer won’t connect to my HO laptop now despite doing so during set up. Trying to sort the issue is both time consuming and frustrating. This should not be happening but it is, fixing it should be straightforward but it isn’t. Very poor customer experience.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Returned as faulty
on October 1, 2026
Posted by: JenniB
Verified Purchase:Yes
Colour ink jammed on firs use
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
waste of good money
on September 30, 2026
Posted by: hp crip
Verified Purchase:Yes
bin a perfectly good printer, should have went old school to connect the old printer as it was vodafone new router, at fault, would not connect to the wifi, and this new printer is the same will not connect to the wifi, should have went old school with the old printer as I had to get a sb cable to connect it and this printer, is nowhere as good as the one that I bined
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Cannot Print Multiple Pages Using 90 gms paper!
on September 30, 2026
Posted by: Buster the Bear
Verified Purchase:Yes
I only ever use 90 gms paper and for some bizarre reason, if I print more that one page at a time, it stops printing, a an error appears which has to be cancelled. I have also had to pull a sheets through. I would not recommend it, but once it does print, it makes a good job of whatever I ask it to. Printing a multi sheet document with 90 gms paper takes me AGES! now!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Excellent printer
on September 30, 2026
Posted by: Andrew
Verified Purchase:Yes
Ease of use and quality prints
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Issues concerning the Internet connection quite often
on September 30, 2026
Posted by: Lloyd
Verified Purchase:Yes
Usage probably twice fortnightly
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Fantastic product
on September 30, 2026
Posted by: laura
Verified Purchase:Yes
I have always brought Epson printers before but I am glad I made the switch. The printer is great value looks sleek and the app which automatically detects when you are low on ink then it orders it for you is pretty handy and saves a lot of faffing around would highly recommend
Written by a customer while visiting hp.com
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