Customer reviews from sharkninja.com
Ninja - AutoBarista Fully Automatic Espresso Machine & Frother, 10 Drink Presets, Built-In Grinder - Stainless Steel
Average customer rating
4.5
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
78
4 Stars
13
3 Stars
2
2 Stars
5
1 Star
6
78%of customers recommend this product.
(
28 out of
36)
Customer Reviews for Ninja - AutoBarista Fully Automatic Espresso Machine & Frother, 10 Drink Presets, Built-In Grinder - Stainless Steel
Customer Rating
5
In LOVE 😍 Perf for beginners
on July 23, 2026
Posted by: NiaH
[This review was collected as part of a promotion.] LOVE LOVE LOVE this machine. I’ve never used an espresso machine bc they’ve always seemed intimidating. Ninja’s auto barista is soooo easy to use for a beginner like me. It’s not super big or bulky so it fits on my countertop perfectly. The instructions that they give are easy to follow. They also give you a drink guide, which is great for ppl who don’t know how to make the classic coffee drinks. This is so fun to use & I will be saving so much money making my fav coffee drinks at home! A must buy!
Written by a customer while visiting sharkninja.com
Customer Rating
5
La mejor cafetera
on July 21, 2026
Posted by: ZamaraR
[This review was collected as part of a promotion.] I’m still too excited about this coffee maker, it’s really cute and useful, it has many functions available and I love that it gives you several coffee options, and aesthetically it’s beautiful and as expected its materials are always of high quality and durable, it’s literally a coffee maker that my children’s children could easily use, it was very easy to configure it and its settings are not complicated at all, what if I recommend it??? Yes, always yes, without a doubt it is the best brand for appliances on the market.
Written by a customer while visiting sharkninja.com
Customer Rating
2
Inconsistent
on July 20, 2026
Posted by: smithhj
from Santa Cruz, CA
Gender:Male
The machine that I am reviewing was a replacement sent by Ninja after the one I bought was found to be flawed. I am not that impressed with the one I now have. Out of a total of 6 espressos that I have attempted to make, 3 were satisfactory. The others as if something was wrong in such a way that only one of the pour spouts had any liquid coming out of it so that the requested amount of espresso was half of what it should be. I did not change the coffee beans.... I used the same beans each time. I personally do not believe this machine should be anyone's choice. I am not as yet throwing it away and I am still deciding if I should have a session with support people again.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, July 23, 2026
Hello Smith,
Thank you for your feedback.
We're sorry to hear that your replacement machine has not been performing consistently and that you've experienced issues with the espresso dispensing unevenly from the pour spouts. We understand how frustrating it is to receive inconsistent results, especially when using the same coffee beans and preparation method. This is certainly not the experience we want for our customers.
We would encourage you to contact our Customer Support team again so we can investigate the issue further and determine whether there may be a fault with the machine or if additional troubleshooting can help resolve the problem. Our team will be happy to review your case and work towards a solution.
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Thank you for your feedback.
We're sorry to hear that your replacement machine has not been performing consistently and that you've experienced issues with the espresso dispensing unevenly from the pour spouts. We understand how frustrating it is to receive inconsistent results, especially when using the same coffee beans and preparation method. This is certainly not the experience we want for our customers.
We would encourage you to contact our Customer Support team again so we can investigate the issue further and determine whether there may be a fault with the machine or if additional troubleshooting can help resolve the problem. Our team will be happy to review your case and work towards a solution.
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Excellent espresso at home!
on July 19, 2026
Posted by: EmilyG
[This review was collected as part of a promotion.] The Ninja AutoBarista Pro is fantastic for making a variety of coffee drinks at home. The machine is easy to set up and is made of durable materials to create a luxury coffee-drinking experience.
I love that I can choose my settings and the machine runs automatically so I can focus on getting ready for the day.
This machine is very intuitive and has specific alerts if troubleshooting is necessary.
In addition, this machine includes two hoppers should you wish to switch blends for variety!
If you're looking for a home expresso machine that offers a variety of options to curate your next drink this is definitely the machine for you!
I love that I can choose my settings and the machine runs automatically so I can focus on getting ready for the day.
This machine is very intuitive and has specific alerts if troubleshooting is necessary.
In addition, this machine includes two hoppers should you wish to switch blends for variety!
If you're looking for a home expresso machine that offers a variety of options to curate your next drink this is definitely the machine for you!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Awesome machine
on July 19, 2026
Posted by: Gin61
Gender:Female
This machine is awesome. Drip coffee or cold brew you get the best coffee taste and quality
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy to Use
on July 16, 2026
Posted by: VivianT
I found this machine to be really convenient since it’s fully automatic. I didn’t need to learn too much to be able to use it. The material is quite hefty and feels durable. It is easy to clean and has instructions and tablets to clean and descale. The coffee consistency isn’t the best but I think it’s cause my beans aren’t that freshly roasted and this machine requires fresher beans.
Written by a customer while visiting influenster.com
Customer Rating
1
GrindIQ issues
on July 15, 2026
Posted by: prasb
Gender:Male
I bought this a month back and have been running into GrindIQ issues. The machine randomly asks me to run GrindIQ (No coffee bean change) and this has happened multiple times. The Support guys are clueless and just ask me to clean the machine. The machine is a month old and I must have run GrindIQ 10 times already. Since the support or troubleshooting was not productive I’m returning the product
Response from sharkninja.comBy SharkNinja, July 15, 2026
Hi there,
Thank you for sharing your feedback. We're sorry to hear about the repeated GrindIQ issues with your AutoBarista Pro, especially after only a month of ownership. We'd appreciate the opportunity to take a second look at this with you and review the troubleshooting steps already completed. Please contact our team using the link below so we can investigate further and work toward a resolution.
https://support.sharkninja.com/contact-us
Thank you for giving us the opportunity to make this right. We hope to assist you soon.
Warmly,
Ninja Kitchen
Thank you for sharing your feedback. We're sorry to hear about the repeated GrindIQ issues with your AutoBarista Pro, especially after only a month of ownership. We'd appreciate the opportunity to take a second look at this with you and review the troubleshooting steps already completed. Please contact our team using the link below so we can investigate further and work toward a resolution.
https://support.sharkninja.com/contact-us
Thank you for giving us the opportunity to make this right. We hope to assist you soon.
Warmly,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
4
Very close to great
on July 14, 2026
Posted by: Coffee hater
Gender:Male
This machine does many things well. As a latte lover, I appreciate the milk frothing the most. Easy to dial in the exact blend and froth. Most of the machine has automating cleaning that reduces the daily workload. The feature that falls short of the rest is coffee/espresso strength. Increasing the strength decreases the amount of water forced through the puck. Resulting in a smaller cup of coffee. Yes it’s stronger, but now it’s a child’s portion. Others adjust grind to achieve this. As a latte guy this is less important to me. For cappuccino enthusiasts, this can be frustrating. The only other drawback is the text scrolling when using the settings menu. Very difficult to read.
Written by a customer while visiting sharkninja.com