Customer reviews from sharkninja.com
Ninja - AutoBarista Fully Automatic Espresso Machine & Frother, 10 Drink Presets, Built-In Grinder - Stainless Steel
Average customer rating
4.5
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
78
4 Stars
13
3 Stars
2
2 Stars
5
1 Star
6
78%of customers recommend this product.
(
28 out of
36)
Customer Reviews for Ninja - AutoBarista Fully Automatic Espresso Machine & Frother, 10 Drink Presets, Built-In Grinder - Stainless Steel
Customer Rating
5
Cool, easy-to-use features
on September 1, 2026
Posted by: AlaniW218
from Brooklyn, NY
Gender:Female
[This review was collected as part of a promotion.] Okay, so my previous coffee machine experience is with a Keurig, so it is a straightforward and simple process. With this machine, I would say it is more of the Keurig with an extra bonus. You can also add milk to blend it with the coffee. I really like that the machine can adjust to the type of milk when it comes to frothing. So, getting this machine will save you money from going to coffee shops.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Espresso
on September 1, 2026
Posted by: Nikaa
from New York
Gender:Female
[This review was collected as part of a promotion.] I tried this at a Ninja demo event! I was really impressed by how much the machine does automatically. I loved that you can choose a café-style drink and the machine handles so much of the process for you. The convenience and customization really stood out to me, especially for someone who wants great coffee without having to learn every barista step. Ninja lists 13 one-touch drinks, automatic grinding/tamping and five froth presets on the Pro.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easiest way to make coffee
on September 1, 2026
Posted by: Sedmi
[This review was collected as part of a promotion.] I love how beautifully this made iced coffee! Once it’s set up it is super easy and I also loved that there was a setting for dairy milk and plant based milk. This is great for coffee lovers
Written by a customer while visiting sharkninja.com
Customer Rating
3
Iced Latte
on September 1, 2026
Posted by: Jp11
from New York, NY
Gender:Female
[This review was collected as part of a promotion.] I found the iced latte to be too watery. It took a lot of time to prepare the coffee — very slow. The temperature was good.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Ninja Kitchen, SharkNinja, September 2, 2026
Hi there,
Thanks for taking time to leave your review.
We're sorry to hear that your iced latte turned out too watery, and that the preparation process felt very slow, though we are glad to hear that the overall temperature was good. To help with your Ninja AutoBarista Pro iced latte experience, we recommend increasing the brew strength or using more coffee grounds for a stronger flavour. It is also best to always fill your cup to the top with ice before brewing Over Ice to ensure the drink is not diluted as the ice melts. If the brew cycle feels slow, make sure you are not overfilling the pre-ground chute, remembering to never use more than six scoops, and consider running a cleaning cycle if you notice buildup. Please click the link below for further guidance on how to get the most out of your machine.
https://support.sharkninja.com/article/AE1000-Series-Ninja-AutoBarista---How-to-Brew
Kind Regards,
SharkNinja
Thanks for taking time to leave your review.
We're sorry to hear that your iced latte turned out too watery, and that the preparation process felt very slow, though we are glad to hear that the overall temperature was good. To help with your Ninja AutoBarista Pro iced latte experience, we recommend increasing the brew strength or using more coffee grounds for a stronger flavour. It is also best to always fill your cup to the top with ice before brewing Over Ice to ensure the drink is not diluted as the ice melts. If the brew cycle feels slow, make sure you are not overfilling the pre-ground chute, remembering to never use more than six scoops, and consider running a cleaning cycle if you notice buildup. Please click the link below for further guidance on how to get the most out of your machine.
https://support.sharkninja.com/article/AE1000-Series-Ninja-AutoBarista---How-to-Brew
Kind Regards,
SharkNinja
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy and quick ice latte
on September 1, 2026
Posted by: Diana0729
from New york
Gender:Female
[This review was collected as part of a promotion.] It’s was great. Quick and easy to use. The ice latte came out just like of you bought it from outside. It also makes many more types which is great . Also very easy to clean which is always a great thing.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great tasting coffee with lots of options!
on September 1, 2026
Posted by: Jessica1016
from New York
Gender:Female
[This review was collected as part of a promotion.] I am currently at the preview of this product and it makes the coffee easy, very delicious. Once I get to the rhythm of it i can see myself using it daily. I feel like I work for a fancy coffee shop at home!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Good on paper
on August 25, 2026
Posted by: Bbates1
The 1st one leaked water everywhere. The replacement took alot longer than 3 to 5 days to arrive. I haven't got this one up and running yet but this is the last chance for this extremely expensive setup to not get returned for good.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, August 28, 2026
Hi there,
Thank you for taking the time to leave a review.
We're very upset to hear about your Ninja leaking. We appreciate you giving the product another chance and understand your concerns about whether it will meet your expectations. If you experience any issues setting up or using your replacement unit, please reach out to our team through the link below so we can assist further:
https://support.sharkninja.com/contact-us
Thank you for sharing your feedback with us. We will be sure to pass your comments along to the appropriate teams for review.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're very upset to hear about your Ninja leaking. We appreciate you giving the product another chance and understand your concerns about whether it will meet your expectations. If you experience any issues setting up or using your replacement unit, please reach out to our team through the link below so we can assist further:
https://support.sharkninja.com/contact-us
Thank you for sharing your feedback with us. We will be sure to pass your comments along to the appropriate teams for review.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Fabulous Coffee!
on August 24, 2026
Posted by: StLMK
A great way to start the day. The set up was easy and the coffee is amazing!
Written by a customer while visiting sharkninja.com