Customer reviews from sharkninja.com
Ninja - AutoBarista Fully Automatic Espresso Machine & Frother, 10 Drink Presets, Built-In Grinder - Stainless Steel
Average customer rating
4.5
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
41
4 Stars
7
3 Stars
0
2 Stars
2
1 Star
4
79%of customers recommend this product.
(
11 out of
14)
Customer Reviews for Ninja - AutoBarista Fully Automatic Espresso Machine & Frother, 10 Drink Presets, Built-In Grinder - Stainless Steel
Customer Rating
5
Great product
on July 10, 2026
Posted by: carlots2011
from Boston
Gender:Male
I am using this espresso machine for around a month and I love it. I can't leave to work in the morning without my cappuccino while my wife stays in the drip coffee. Love how easy to have a great coffee in the morning.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Not to pleased
on July 3, 2026
Posted by: Atm97
from Connecticut
Gender:Male
Having a lot of issues for a thousand dollar machine. Very inconsistent in pouring shots / making them. Sounding like the auto grind struggles most of the time. Espresso coming out dark burnt tasting and too concentrated. Takes a little longer than i would have assumed to complete a cycle. Wasted so many beans calibrating grind IQ as well. Had to grind IQ multiple times before still giving me a wrong shot. Overall not happy. Will trouble shoot & see if that helps. Feeling frustrated.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, July 8, 2026
Hi there,
Thank you for sharing your experience with us.
We're really upset to hear that you have encountered inconsistent shot volumes, grinding concerns, and coffee that tastes overly dark or burnt. We'd like the opportunity to help troubleshoot these issues and ensure your machine is performing as intended. After investigating we see that your case has been handled by our email team. If you need any further assistance, feel free to contact our team via phone using the link below.
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Thank you for sharing your experience with us.
We're really upset to hear that you have encountered inconsistent shot volumes, grinding concerns, and coffee that tastes overly dark or burnt. We'd like the opportunity to help troubleshoot these issues and ensure your machine is performing as intended. After investigating we see that your case has been handled by our email team. If you need any further assistance, feel free to contact our team via phone using the link below.
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great addition to morning routine
on June 30, 2026
Posted by: HuyenL
[This review was collected as part of a promotion.] Love the full options of different drink from ice to hot, latte to drip. I also like the auto frothing, so no more guessing what to do, you can set it and forget about it. Come back and just add milk to coffee and you got a drink. Super convenient for morning and a great addition to my office. I also like that the water have it’s own filter ad well.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Game Changer . . . Exceptional Product!
on June 30, 2026
Posted by: Diane C.
Gender:Female
What can I say, SharkNinja? You’ve done it again! I just received my AutoBarista Pro, and I absolutely love it. After researching numerous automatic espresso machines, the AutoBarista emerged as the strongest contender in my price range..
First off, the design is stunning. Some other auto espresso machines remind me of soda dispensers, i the AutoBarista Pro boasts the aesthetics of high-end manual and semi-automatic machines, while offering the ease and versatility to whip up any coffee drink I want. The display is easy and intuitive and Its compact design is a real bonus, it doesn’t take up too much counter space.
I also want to highlight the innovative unboxing experience. The pre-folded taped sections and folded tape tabs made it incredibly easy to unpack. Those thoughtful details deserve a 10 out of 10!
Setting it up was a breeze—just follow the clear instructions via the guidebook or the QRC . My first coffee this morning was a flat white, and it turned out perfect!
Thank you for making me feel like a professional barista at home!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Calibration fail
on June 29, 2026
Posted by: MiamiGIRL71
Gender:Female
This machine is not as what I’ve expected. It’s not worth more than half of this price. Calibration is a big fail especially when changing beans hoopers. The espresso taste sour and crema is not there. No consistency. . It should auto recognize the beans, and grind level that was calibrated. Instead, it waste beans doing it all over again. If you try De’Longhi Rivelia fully automated espresso machine, with change of hoopers it automatically recognizes what was the level and beans. What a difference and in taste of coffee and perfect espresso and cappuccino. I had to settle for Italian based co and machine, Sadly this one had to go back and they are not up to standards and quality to make a perfect espresso even if is an automated machine.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja US, June 30, 2026
Hi there,
Thank you for your feedback.
We’re really sorry to hear that the machine hasn’t met your expectations, especially with the calibration, grind consistency, and espresso quality. We completely understand how frustrating this must be, We’d really like the opportunity to support you further and see what we can do to help improve your experience. Please reach out to us using the link below. We do recommend calling and speaking with one of our espresso specialists, as they’ll be able to guide you in real time. The link will provide our phone number as well as our email address.
https://support.sharkninja.com/contact-us
Kind Regards
Ninja Kitchen US
Thank you for your feedback.
We’re really sorry to hear that the machine hasn’t met your expectations, especially with the calibration, grind consistency, and espresso quality. We completely understand how frustrating this must be, We’d really like the opportunity to support you further and see what we can do to help improve your experience. Please reach out to us using the link below. We do recommend calling and speaking with one of our espresso specialists, as they’ll be able to guide you in real time. The link will provide our phone number as well as our email address.
https://support.sharkninja.com/contact-us
Kind Regards
Ninja Kitchen US
Written by a customer while visiting sharkninja.com
Customer Rating
5
Now what do I do with the 2K Breville
on June 28, 2026
Posted by: Chiller
What a fantastic machine, perfect for the coffee/espresso lover that wants nothing to do but push a button. Milk froth is amazing, the Grind IQ does a Perry grind and the feature we like best TWIN HOPPERS WITH ZERO-RETENTION
Written by a customer while visiting sharkninja.com
Customer Rating
5
Quality Espresso Machine!!!
on June 26, 2026
Posted by: CarlaR
[This review was collected as part of a promotion.] I find this Ninja Espresso Machine to work extremely efficiently. This machine offers several options that allows you to customize your coffee. Great features that are easy to use and very efficient. Very straight forward and performs well. Produces quality fresh tasting coffee.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Coffee in 2 minutes—beats the drive thru!
on June 24, 2026
Posted by: CarleyS
[This review was collected as part of a promotion.] This really is an exceptional machine. The brewing is so easy and customizable. My kids can even use the machine because they like making steamers and love making me a cup of coffee in the morning. The temperature is also customizable and perfect. You can choose how many shots you want, etc. Everything is super super easy and you can make a coffee in 2.5 minutes. You can’t beat it!
Written by a customer while visiting sharkninja.com