Customer reviews from frigidaire.com
Frigidaire - 35 Pint Energy Star Certified Smart Dehumidifier with 6.8 Qt Bucket Capacity - White
Average customer rating
4.7
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
46
4 Stars
8
3 Stars
0
2 Stars
0
1 Star
2
Customer Reviews for Frigidaire - 35 Pint Energy Star Certified Smart Dehumidifier with 6.8 Qt Bucket Capacity - White
Customer Rating
5
Efeective, and easy to operate
on August 17, 2026
Posted by: Ideator
[This review was collected as part of a promotion.] The dehumidifier is effective at removing excess moisture from the air, and is easy to operate. The window in the bucket with a floating indicator is a helpful feature - you can tell at a glance when the bucket has to be emptied.
Response from frigidaire.comBy Sam, Online Outreach Specialist, August 18, 2026
Hello Ideator!
Thank you for taking the time to share your wonderful feedback about your Frigidaire 35 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD3534Y1! We’re delighted to hear that your dehumidifier is effectively removing excess moisture and that you find it easy to operate.
It’s great to know that the bucket window and floating indicator are helpful features, making it easy to see when the bucket needs to be emptied. We’re thrilled that these thoughtful features are adding convenience to your experience.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we hope you continue to enjoy the efficient and reliable performance of your dehumidifier for many years to come! ~Sam
Thank you for taking the time to share your wonderful feedback about your Frigidaire 35 Pint Dehumidifier with Wi-Fi (Energy Star), model FHDD3534Y1! We’re delighted to hear that your dehumidifier is effectively removing excess moisture and that you find it easy to operate.
It’s great to know that the bucket window and floating indicator are helpful features, making it easy to see when the bucket needs to be emptied. We’re thrilled that these thoughtful features are adding convenience to your experience.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we hope you continue to enjoy the efficient and reliable performance of your dehumidifier for many years to come! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 17, 2026
Posted by: Ghena
[This review was collected as part of a promotion.] Good product, but the app needs to be improved
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 18, 2026
Hi Ghena!
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying your Frigidaire dehumidifier. We also appreciate your comments regarding the app and understand how important a smooth, reliable experience is.
Your feedback is valuable and helps us identify areas where we can improve. If you need any assistance with your dehumidifier or the app, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying your Frigidaire dehumidifier. We also appreciate your comments regarding the app and understand how important a smooth, reliable experience is.
Your feedback is valuable and helps us identify areas where we can improve. If you need any assistance with your dehumidifier or the app, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good
on August 17, 2026
Posted by: Alan from Marlborough
[This review was collected as part of a promotion.] I bought this Frigidaire dehumidifier two weeks ago, and so far it’s working as intended. However, it’s running 24/7 in a 700‑sq‑ft basement, so it doesn’t seem to be pulling the full 35 pints per day as advertised—more like 15 to 20 pints.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 18, 2026
Hi Alan from Marlborough!
Thank you for sharing your experience with your Frigidaire dehumidifier. We’re glad to hear that it’s working as intended, and we appreciate you sharing your observations about its moisture removal performance.
We understand your concern about the unit not collecting the advertised amount of water, and we value your feedback. If you need any assistance with your dehumidifier or have questions about its performance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience with your Frigidaire dehumidifier. We’re glad to hear that it’s working as intended, and we appreciate you sharing your observations about its moisture removal performance.
We understand your concern about the unit not collecting the advertised amount of water, and we value your feedback. If you need any assistance with your dehumidifier or have questions about its performance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Working great, so far
on August 10, 2026
Posted by: HotPhilDog
[This review was collected as part of a promotion.] Placed it in the basement and it is working great. Set on automatic and it’s doing its job, given the high levels of humidity we always experience on the East Coast in the summer.
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 11, 2026
Hi, HotPhilDog! Thank you for sharing your experience and for choosing Frigidaire! We’re so glad to hear that your dehumidifier is working great in your basement and that the automatic setting is helping keep humidity levels under control. It’s wonderful to know it’s doing its job, especially during those humid East Coast summer months!
If you ever need assistance or have any questions, we’re always happy to help. Feel free to connect with us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We’ll be happy to jump right in and assist you!—Angel
If you ever need assistance or have any questions, we’re always happy to help. Feel free to connect with us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We’ll be happy to jump right in and assist you!—Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Keeping basement dry, not damp!!
on August 4, 2026
Posted by: dry basement user
[This review was collected as part of a promotion.] Easy to set up and use. Works great. Capacity is just right for my needs.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 7, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that your dehumidifier is easy to set up and use and is working great for your needs.
It’s great to know that the capacity is just right for keeping your basement dry and comfortable. We’re delighted that your dehumidifier is providing the performance and convenience you were looking for.
Thank you again for sharing your experience! - Maria
It’s great to know that the capacity is just right for keeping your basement dry and comfortable. We’re delighted that your dehumidifier is providing the performance and convenience you were looking for.
Thank you again for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Does its job!
on August 2, 2026
Posted by: M 24
[This review was collected as part of a promotion.] We are using the dehumidifier in our primary bathroom to help with moisture issues we are experiencing. So far, so good. We tried the various settings but prefer the Auto setting the best.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 4, 2026
Hi M 24, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire Dehumidifier is helping manage the moisture in your primary bathroom. It's great to know that you've tried the different settings and found the Auto setting to be the best fit for your needs.
Thank you for choosing Frigidaire. We hope your dehumidifier continues to provide reliable performance for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire. We hope your dehumidifier continues to provide reliable performance for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 1, 2026
Posted by: Lccb
[This review was collected as part of a promotion.] Easy to setup, a little louder than I expected, but my home must not be humid, it works briefly then shuts off
The thermostat in my house reads humidity levels are 51%
I’m assuming that’s why the dehumidifier shuts off
The thermostat in my house reads humidity levels are 51%
I’m assuming that’s why the dehumidifier shuts off
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 4, 2026
Hi Lccb!
Thank you for taking the time to share your experience with your Frigidaire dehumidifier. We’re glad to hear that the setup process was easy and appreciate you sharing your observations about the unit’s operation.
We understand your concerns regarding the noise level and the unit shutting off shortly after running. Your feedback is valuable, and we appreciate you sharing the details about your home’s humidity level, as this information helps us better understand your experience.
If you ever have any questions or need assistance with your dehumidifier, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with your Frigidaire dehumidifier. We’re glad to hear that the setup process was easy and appreciate you sharing your observations about the unit’s operation.
We understand your concerns regarding the noise level and the unit shutting off shortly after running. Your feedback is valuable, and we appreciate you sharing the details about your home’s humidity level, as this information helps us better understand your experience.
If you ever have any questions or need assistance with your dehumidifier, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Mostly satisfied!
on July 30, 2026
Posted by: FennD
[This review was collected as part of a promotion.] The machine works great. It’s easy to use and set up. I have two notes of improvement. The hose that comes with the dehumidifier modifier is too short. It would also be nice if there was a thinner hose that could be passed under a door toreach a drain on the other side.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 3, 2026
Hi FennD, thank you for sharing your feedback! We’re glad to hear that your dehumidifier is working great and that you found it easy to set up and use.
We appreciate your suggestions regarding the hose length and the option for a thinner hose that could make draining to a more distant location easier. We understand how these improvements could provide added convenience, and we’ll be sure to share your feedback with our product team.
Thank you for choosing Frigidaire, and we’re happy to hear you’re mostly satisfied with your appliance!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We appreciate your suggestions regarding the hose length and the option for a thinner hose that could make draining to a more distant location easier. We understand how these improvements could provide added convenience, and we’ll be sure to share your feedback with our product team.
Thank you for choosing Frigidaire, and we’re happy to hear you’re mostly satisfied with your appliance!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com