Customer reviews from frigidaire.com
Frigidaire - 35 Pint Smart Dehumidifier - White
Average customer rating
4.9
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
11
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - 35 Pint Smart Dehumidifier - White
Customer Rating
5
Fantastic Machine
on February 27, 2026
Posted by: Meast
[This review was collected as part of a promotion.] I am so impressed with how well this machine performs. Utilizing the wifi capability is so nice and easy. Setting up the app to use the wifi feature took less than 3 minutes. I have other Frigidaire products set up in the app as well and it's very nice to be able to have everything in one spot. I have noticed a significant difference in my air quality and it has even helped keep my electricity bill a bit down. The air feels less sticky and I even noticed smells don’t linger as much. We keep ours in the kitchen and run it when I’ve been cooking a lot since I can feel the air getting heavy. After the snow I felt like I was fighting to keep the wet dog smell out of the home, but after installing the dehumidifier noticed the air losing that dampness and suddenly the smell of dog just disappeared from the air. Nothing is more satisfying than removing the water tank and seeing how much moisture was pulled out of the air.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 2, 2026
Thank you for your detailed and thoughtful feedback! We’re so happy to hear that your 35 Pint Dehumidifier is making such a positive difference in your home. It’s great to know that the Wi-Fi functionality is easy to use and that having all your Frigidaire products in one app is adding convenience. We’re also thrilled to hear about the improvements in air quality, the reduction in dampness, and the elimination of lingering smells—especially after cooking and dealing with the wet dog smell!
Seeing how much moisture is removed when you empty the tank is indeed a satisfying experience, and we’re glad it’s helping keep your home feeling fresher and your electricity bill a bit lower too.
If you ever have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Seeing how much moisture is removed when you empty the tank is indeed a satisfying experience, and we’re glad it’s helping keep your home feeling fresher and your electricity bill a bit lower too.
If you ever have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent for Charleston humidity
on February 26, 2026
Posted by: LowcountryBrad
[This review was collected as part of a promotion.] Living in Charleston, humidity control is essential, and this unit has noticeably improved our overall comfort. It maintains the set humidity consistently, and the auto mode works well cycling on and off as needed instead of running constantly. You can tell it’s responding to the room rather than just operating on a timer.
The controls are intuitive and easy to navigate, and the app integration is a standout feature. Being able to monitor and adjust settings from my phone, alongside my other connected products, adds a seamless smart home feel that I really appreciate.
It’s not silent, but the sound blends into normal HVAC background noise and isn’t disruptive. So far, it’s proven to be a reliable, well-built dehumidifier that performs exactly as expected in a high-humidity climate.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 26, 2026
Thank you for sharing your thoughtful review! We’re glad to hear the dehumidifier is helping maintain consistent humidity and improving your comfort, especially in Charleston’s high-humidity climate. It’s great that the intuitive controls, auto mode, and app integration are making your experience seamless and convenient. We appreciate your feedback on the sound level as well, and we’re thrilled the unit has proven reliable and well-built for your needs. Thank you for your support! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fresh Dry Air
on February 28, 2026
Posted by: ChristyCO22
[This review was collected as part of a promotion.] I received my humidifier about a week ago and have been really impressed so far. It’s perfect for my basement—especially with the constant drain option, so I don’t have to keep emptying the bucket. The Wi-Fi feature is a big plus too, since I can monitor and adjust the humidity from my phone anytime. It runs quietly, works efficiently, and made a noticeable difference in the air within a couple of days. Overall, a great, reliable dehumidifier that I’d definitely recommend.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 3, 2026
Hi ChristyCO22! Thank you so much for sharing your experience with us! We’re thrilled to hear that your new dehumidifier has made such a positive impact in your basement. It’s fantastic that the constant drain option and Wi-Fi feature are making it even more convenient for you to use. We’re also glad to know that it’s running quietly and efficiently, and that you've already noticed a difference in the air!
Your recommendation means a lot to us, and we’re so happy to hear that the dehumidifier is meeting your expectations. If you ever need assistance or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Your recommendation means a lot to us, and we’re so happy to hear that the dehumidifier is meeting your expectations. If you ever need assistance or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 11, 2026
Posted by: Snappy68
[This review was collected as part of a promotion.] Receiving optimal results from this humidifier. Having an app to notify when full is an extra added feature that makes this product worth buying. Love the job it is doing in keeping our basement humidity at a constant level!
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 11, 2026
Thank you for sharing your feedback! We’re thrilled to hear that your dehumidifier is delivering optimal results and helping maintain a consistent humidity level in your basement. It’s wonderful that the app notifications are adding convenience and making the product even more useful for your home.
If you ever have questions or need assistance with your humidifier, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1‑800‑374‑4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. Thank you again for choosing Frigidaire. We’re delighted your humidifier is making a positive difference in your home! — Maria
If you ever have questions or need assistance with your humidifier, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1‑800‑374‑4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. Thank you again for choosing Frigidaire. We’re delighted your humidifier is making a positive difference in your home! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent dehumidifier
on March 12, 2026
Posted by: casey6fox
This is small, quiet and does the job! Highly recommended and at a great price point.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 17, 2026
Hi there. Thank you for your kind words! We’re thrilled to hear that you’re enjoying the performance and value of your Frigidaire product. It’s great to know it’s meeting your expectations while staying quiet and efficient—that’s exactly what we aim for. We truly appreciate your recommendation and support!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great in the basement
on March 12, 2026
Posted by: Jthartke
[This review was collected as part of a promotion.] We have a basement that can flood if the sump goes out, and we had to treat for mold last summer. This dehumidifier has done a fantastic job controlling the humidity. The mold has not returned, and the whole basement smells fresher. Great performance at a great price.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 13, 2026
Thank you for your review! We’re glad to hear that the dehumidifier is effectively controlling humidity in your basement and helping prevent mold while keeping the space smelling fresh. It’s great to know it’s performing well and providing value for you! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great for managing humidity
on March 15, 2026
Posted by: Cdlugo
This dehumidifier is great for managing the southern humidity. While the machine is slightly heavy, the rotating wheels make it easy to move around. The dehumidifier is quiet and easy to control with WiFi adaptability. The dehumidifier definitely does the job and is nice and compact. I would definitely recommend this product!
Response from frigidaire.comBy Chris, Online Outreach Specialist, March 17, 2026
Thank you for sharing your feedback! We’re thrilled to hear that your dehumidifier is effectively managing humidity, is easy to move, and that you’re enjoying the quiet operation and WiFi functionality. It’s great to know it’s compact yet powerful enough to get the job done.
We appreciate your recommendation, and thank you for choosing our brand! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We appreciate your recommendation, and thank you for choosing our brand! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Simple set-up, good connectivity, time will tell
on March 16, 2026
Posted by: MargaretAnnH
The setup was very easy and the app was easily downloaded and connected to the dehumidifier. It is incredibly quiet, you can't even tell that it's on sometimes. It has been winter and very dry here so it is hard to assess the efficiency but we will be moving it to the attic in summer and will provide an update then. It is very light and easy to move so it wouldn't be a problem to move it to the problem areas when needed.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 18, 2026
Hi MargaretAnnH, thank you for sharing your feedback! We’re glad to hear the setup was easy and that connecting through the app was smooth. It’s great to know the dehumidifier is running so quietly and that its lightweight design makes it easy to move where needed.
We appreciate you sharing your experience so far and look forward to hearing how it performs for you during the summer months as well.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
We appreciate you sharing your experience so far and look forward to hearing how it performs for you during the summer months as well.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com