Customer reviews from frigidaire.com
Frigidaire - 35 Pint Energy Star Certified Smart Dehumidifier with 6.8 Qt Bucket Capacity - White
Average customer rating
4.7
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
46
4 Stars
8
3 Stars
0
2 Stars
0
1 Star
2
Customer Reviews for Frigidaire - 35 Pint Energy Star Certified Smart Dehumidifier with 6.8 Qt Bucket Capacity - White
Customer Rating
4
on October 22, 2026
Posted by: Frank Franklin
[This review was collected as part of a promotion.] Working well so far (after a few days of use) but the reservoir is smaller than expected and fills quickly if the air is humid or the fan is on medium.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 26, 2026
Hi there. Thank you for sharing your feedback! We're glad to hear that your Frigidaire appliance is working well so far. We appreciate your comments regarding the reservoir capacity and how quickly it fills under humid conditions or when using the medium fan setting. Your feedback is valuable to us as we continue to improve our products and customer experience.
Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
My second one. Wanted Frigidaire again!
on October 12, 2026
Posted by: Cher1
[This review was collected as part of a promotion.] My old dehumidifier lasted for over 10 years so I wanted to stick with Frigidaire again. I have been very pleased with my new one. It is in my basement and gets a lot of use! It is easy to dump the water, too.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 13, 2026
Hi Cher1!
Thank you for choosing Frigidaire again! We’re thrilled to hear that your previous dehumidifier served you well for over 10 years and that you’re enjoying your new one. It’s wonderful to know that its performance and easy-to-empty water container are making your daily use more convenient.
We truly appreciate your continued trust in our brand! If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for choosing Frigidaire again! We’re thrilled to hear that your previous dehumidifier served you well for over 10 years and that you’re enjoying your new one. It’s wonderful to know that its performance and easy-to-empty water container are making your daily use more convenient.
We truly appreciate your continued trust in our brand! If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
GREAT Dehumidifier!
on October 8, 2026
Posted by: Scottissimo
[This review was collected as part of a promotion.] This machine actually went beyond my expectations. I have a garage that is insulated so I would drive in my wet car. The humidity would go up to over 85%. Even though I have a Mitsubishi mini split in there, when the weather is cool, you can't really use that to dehumidifiy. So I got the dehumidifier from Frigidaire. It dropped the humidity in my garage from 86% to about 70% in about one hour! I was so impressed! And I did it without making the garage cold. Then it connected to Amazon echo and my Wi-Fi so I could easily control it with voice commands or ask what the humidity is in the garage, etc. This is really wonderful and I don't know why I waited so long to get it to be honest. I highly recommend this particular dehumidifier.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 12, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire dehumidifier exceeded your expectations and helped reduce the humidity in your garage so quickly. It’s great to know you’re also enjoying the convenience of Wi-Fi connectivity and Alexa voice control. We truly appreciate your recommendation and are happy to know your dehumidifier is making a difference in your home!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works Fast, Great Features, and a Convenient App!
on October 3, 2026
Posted by: Lana41
[This review was collected as part of a promotion.] I’ve been very happy with this dehumidifier! I was pleasantly surprised by how quickly it removes moisture from the air. I appreciate the thoughtful features, and the app adds convenience by letting me monitor and adjust the settings from my phone. The unit looks nice, too, which is a welcome bonus for something used in the home. Overall, it’s a great combination of performance, convenience, and design. I’m very pleased with my purchase!
Response from frigidaire.comBy Reed, Online Outreach Specialist, October 6, 2026
Hi Lana41, thank you for taking the time to share your detailed feedback! We’re delighted to hear that your Frigidaire dehumidifier is removing moisture quickly and that you’re enjoying its thoughtful features, convenient app connectivity, and sleek design. It’s wonderful to know that you’re pleased with the overall performance and convenience of your purchase. We truly appreciate you choosing Frigidaire and sharing your positive experience with us!
If you ever have any questions or need assistance with your dehumidifier or its features, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
If you ever have any questions or need assistance with your dehumidifier or its features, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Quiet! Does the job!!
on September 29, 2026
Posted by: CathyLE2
[This review was collected as part of a promotion.] After hunting for a basement dehumidifier that would allow me to manually empty, this one is perfect. The hair is much fresher and our basement drier in just a few days.
One drawback is with the bucket when you are emptying it manually. There is a handle, which is great, but the top of the bucket is 90% covered plastic, so water comes out of every small gap in there plastic (messy) if you aren’t careful. Overall, would definitely buy again!!
One drawback is with the bucket when you are emptying it manually. There is a handle, which is great, but the top of the bucket is 90% covered plastic, so water comes out of every small gap in there plastic (messy) if you aren’t careful. Overall, would definitely buy again!!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 29, 2026
Hi CathyLE2!
Thank you for sharing your detailed feedback! We’re thrilled to hear that your Frigidaire dehumidifier is helping keep your basement drier and fresher while operating quietly.
We also appreciate your helpful comments about the bucket design. Feedback like yours is valuable and helps us better understand our customers’ experiences.
If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your detailed feedback! We’re thrilled to hear that your Frigidaire dehumidifier is helping keep your basement drier and fresher while operating quietly.
We also appreciate your helpful comments about the bucket design. Feedback like yours is valuable and helps us better understand our customers’ experiences.
If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
works very well
on September 28, 2026
Posted by: Scottro4
[This review was collected as part of a promotion.] This is a great dehumidifier fairly quiet but wish I had bought the 50 pint model
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 29, 2026
Hi Scottro4!
Thank you for sharing your feedback! We’re glad to hear that your Frigidaire dehumidifier is working well and operating fairly quietly.
We also appreciate your feedback regarding the 50-pint model. Your comments are valuable and help us better understand our customers’ needs.
If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback! We’re glad to hear that your Frigidaire dehumidifier is working well and operating fairly quietly.
We also appreciate your feedback regarding the 50-pint model. Your comments are valuable and help us better understand our customers’ needs.
If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet and efficient
on September 25, 2026
Posted by: Deeeehoomid
[This review was collected as part of a promotion.] Works great. Very happy with it. Appreciate how easy it is to empty.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 28, 2026
Hi there, Deeeehoomid! Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire appliance is working great and that you’re happy with its quiet, efficient performance. We’re also glad that you’re finding it easy and convenient to empty.
We truly appreciate you choosing Frigidaire and hope you continue to enjoy your appliance for many years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We truly appreciate you choosing Frigidaire and hope you continue to enjoy your appliance for many years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
It’s fantastic
on September 16, 2026
Posted by: ChrisJax
[This review was collected as part of a promotion.] I really enjoy this dehumidifier and on top of that it really is quiet during quiet mode. I live in Jacksonville Florida and humidity here is crazy. I live in an apartment complex where a tenant has been having humidity issues in her apartment. Since I moved there in December 2025 I haven’t had issues but I do have to keep my apartment cold. Since I’ve boughten this dehumidifier I now have to raise my thermostat because it gets too cold in my apartment. I’ve been timing how often I have to remove the bucket with water inside. If I remove water at 7am on Monday I don’t have to do it again until Wednesday at 7am. I have it set up running at 45 humidity level on Dry mode from 5am to 8pm and then from 8pm to 5am I have it set to quiet fan mode from the app still at 45 humidity on Dry mode. My apartment is 688 sqft so it’s small but I also have humidity indicators from my closet kitchen living room and bedroom. My closet was my biggest concern since you have to go to the bathroom to get to it and my dehumidifier is in my kitchen. I was afraid it wouldn’t reach but every single one of my humidity indicators since I’ve bought this thing is at 49% humidity. it’s really a great product and I’m glad I purchased it!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 21, 2026
Hi there. Thank you for sharing such a detailed review! We’re thrilled to hear your Frigidaire dehumidifier is helping keep your apartment comfortable and maintaining a consistent 49% humidity throughout your space. It’s also great to know you’re enjoying the quiet mode and app controls. We appreciate you sharing your experience and are glad you’re happy with your purchase!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com