Customer reviews from frigidaire.com
Frigidaire - 35 Pint Energy Star Certified Smart Dehumidifier with 6.8 Qt Bucket Capacity - White
Average customer rating
4.7
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
46
4 Stars
8
3 Stars
0
2 Stars
0
1 Star
2
Customer Reviews for Frigidaire - 35 Pint Energy Star Certified Smart Dehumidifier with 6.8 Qt Bucket Capacity - White
Customer Rating
5
Good quality smart dehumidifier
on September 11, 2026
Posted by: Rickster57
[This review was collected as part of a promotion.] I recently bought a Frigidaire 35-pint dehumidifier for my basement. It doesn’t have a pump so I bought a plastic crate to put it on to create gravity pressure to the drain to which it is attached. It works great and it’s pretty quiet. I love that I can set a schedule to turn it off during peal electricity rates, 3pm-7pm. My only complaint is that it doesn’t always turn off when it reaches my target 45% humidity level.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 15, 2026
Hi Rickster57, thank you for taking the time to share your detailed experience with your Frigidaire 35-pint dehumidifier! We’re glad to hear that it’s working well in your basement, that you’ve found an effective solution for gravity draining, and that the unit is operating quietly.
It’s also great to hear that you’re enjoying the scheduling feature and the flexibility it provides for managing operation during peak electricity rates. We understand your concern about the unit not always turning off when the humidity reaches your 45% target. We appreciate you bringing this to our attention, as feedback like yours helps us better understand our customers’ experiences.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
It’s also great to hear that you’re enjoying the scheduling feature and the flexibility it provides for managing operation during peak electricity rates. We understand your concern about the unit not always turning off when the humidity reaches your 45% target. We appreciate you bringing this to our attention, as feedback like yours helps us better understand our customers’ experiences.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy
on September 9, 2026
Posted by: Juls2u
[This review was collected as part of a promotion.] Love it. So easy to operate with the app. So easy to empty. Important since I am 74 female with a bad back. Easy to move position of unit. Quiet.
Response from frigidaire.comBy Chris, Online Outreach Specialist, September 9, 2026
Dear Valued Customer,
Thank you for the wonderful 5-star review! We’re so glad to hear that you’re enjoying how easy your unit is to operate with the app, empty, and reposition. It’s especially great to know that its quiet operation and convenient design are making it easier to use day to day. We truly appreciate your feedback and are delighted that you love it!
Should you have any other concerns that we may be able to help with, please let us know. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Thank you for the wonderful 5-star review! We’re so glad to hear that you’re enjoying how easy your unit is to operate with the app, empty, and reposition. It’s especially great to know that its quiet operation and convenient design are making it easier to use day to day. We truly appreciate your feedback and are delighted that you love it!
Should you have any other concerns that we may be able to help with, please let us know. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
De humidifier by Frigidaire
on September 5, 2026
Posted by: Hambone1
[This review was collected as part of a promotion.] Very please so far. Seems to be a good quality unit. I did a lot of research and this unit was in the top 3. Really please with the wifi ability. This allows me to monitor the unit from anywhere.
The question at this point is how long the unit will last. Please invite me to review again after 6 months to a year.
The question at this point is how long the unit will last. Please invite me to review again after 6 months to a year.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 9, 2026
Thank you for taking the time to share your detailed feedback. We’re delighted to hear that you’re very pleased with your new dehumidifier and that your research led you to choose a unit that ranked among your top choices.
It’s wonderful to know that you’re especially enjoying the Wi-Fi capability and the convenience of being able to monitor your dehumidifier from anywhere. We understand that long-term reliability is important, and we appreciate you sharing that you’re looking forward to seeing how the unit performs over time.
Thank you for choosing Frigidaire and for giving our dehumidifier a try. We truly appreciate your support and hope your new unit continues to provide dependable performance for many years to come. We also appreciate your interest in sharing an updated review after six months to a year. While we’re unable to proactively send a review invitation at a specific time, we encourage you to share an updated review whenever you’re ready—we’d be happy to hear how your dehumidifier is performing.
If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
It’s wonderful to know that you’re especially enjoying the Wi-Fi capability and the convenience of being able to monitor your dehumidifier from anywhere. We understand that long-term reliability is important, and we appreciate you sharing that you’re looking forward to seeing how the unit performs over time.
Thank you for choosing Frigidaire and for giving our dehumidifier a try. We truly appreciate your support and hope your new unit continues to provide dependable performance for many years to come. We also appreciate your interest in sharing an updated review after six months to a year. While we’re unable to proactively send a review invitation at a specific time, we encourage you to share an updated review whenever you’re ready—we’d be happy to hear how your dehumidifier is performing.
If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dry and cool
on September 3, 2026
Posted by: Prax
[This review was collected as part of a promotion.] The dehumidifier is keeping my pump room dry and cool. Thanks!
Response from frigidaire.comBy Chris, Online Outreach Specialist, September 3, 2026
Dear Valued Customer,
Thank you for sharing your feedback! We’re glad to hear that your dehumidifier is helping keep your pump room dry and comfortable. We appreciate you choosing Frigidaire and taking the time to share your experience!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Thank you for sharing your feedback! We’re glad to hear that your dehumidifier is helping keep your pump room dry and comfortable. We appreciate you choosing Frigidaire and taking the time to share your experience!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
35 pint wifi dehumidifier
on September 2, 2026
Posted by: KTF0353
[This review was collected as part of a promotion.] In the 4 days I've had it , works fine. Was bit of a challenge to connect to wifi to pcs and printers right next to it were connected. Finally did connect. I will be remote using all winter and spring so will further test the wifi.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 3, 2026
Thank you for taking the time to share your feedback. We’re pleased to hear that your new dehumidifier has been working well during your first four days of use.
We understand that connecting the unit to Wi-Fi was a bit challenging, and we’re glad you were ultimately able to get it connected. We appreciate you sharing your experience, and we hope the Wi-Fi functionality continues to perform reliably as you use the dehumidifier remotely throughout the winter and spring.
Thank you for choosing this appliance. We truly appreciate your feedback and are happy to know that your dehumidifier is performing well so far. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
We understand that connecting the unit to Wi-Fi was a bit challenging, and we’re glad you were ultimately able to get it connected. We appreciate you sharing your experience, and we hope the Wi-Fi functionality continues to perform reliably as you use the dehumidifier remotely throughout the winter and spring.
Thank you for choosing this appliance. We truly appreciate your feedback and are happy to know that your dehumidifier is performing well so far. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dynamic Dehumidifier
on August 28, 2026
Posted by: Bud69
[This review was collected as part of a promotion.] My new 35 pint capacity Frigidaire dehumidifier is one of the best appliances that I have owned. It is efficient in energy use, fairly priced, and quiet in operation. A simple appliance to maintain with easy to follow cleaning instructions for the filter. It more than does the job in a basement level carpeted family room
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 28, 2026
Hi, valued customer,
Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that your 35-pint Frigidaire dehumidifier is performing so well in your basement family room. It’s wonderful to know you’re enjoying its energy efficiency, quiet operation, easy maintenance, and value. We truly appreciate your trust in Frigidaire and hope your dehumidifier continues to keep your space comfortable for many years to come!
If you have any additional questions or concerns, please don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that your 35-pint Frigidaire dehumidifier is performing so well in your basement family room. It’s wonderful to know you’re enjoying its energy efficiency, quiet operation, easy maintenance, and value. We truly appreciate your trust in Frigidaire and hope your dehumidifier continues to keep your space comfortable for many years to come!
If you have any additional questions or concerns, please don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dehumidifier
on August 25, 2026
Posted by: Booger77
[This review was collected as part of a promotion.] It works great!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 26, 2026
Hi Booger77!
Thank you for your positive feedback! We’re delighted to hear that your Frigidaire dehumidifier is working great and meeting your needs.
We truly appreciate your choosing Frigidaire. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for your positive feedback! We’re delighted to hear that your Frigidaire dehumidifier is working great and meeting your needs.
We truly appreciate your choosing Frigidaire. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice compact dehumidifier
on August 22, 2026
Posted by: Travis E
[This review was collected as part of a promotion.] This is a nice, compact dehumidifier unit. This is important for small apartments where space is at a premium. Works well and really helps to keep the humidity down during the day. The app has also been pretty reliable overall. It would be nice if there was an optional "cool down" setting for when the timer/tasks shut the unit off, to run the fan for a few minutes. I've found that by doing that before shutoff, the bucket is easier empty & replace, without condensate water dripping all over.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 25, 2026
Thank you for taking the time to share your detailed feedback. We’re delighted to hear that your dehumidifier is working well and helping keep humidity levels down, especially in a smaller apartment where space is at a premium.
It’s also great to know that you’ve found the app to be reliable overall. We appreciate your thoughtful suggestion for an optional “cool down” setting that would allow the fan to run for a few minutes before the unit shuts off. We understand how this could help make emptying and replacing the bucket easier while reducing condensate dripping. Your feedback is valuable, and we’ll be sure to share your suggestion with the appropriate teams for consideration.
Thank you for choosing this appliance. We truly appreciate your support and are happy to know that your dehumidifier is meeting your needs. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
It’s also great to know that you’ve found the app to be reliable overall. We appreciate your thoughtful suggestion for an optional “cool down” setting that would allow the fan to run for a few minutes before the unit shuts off. We understand how this could help make emptying and replacing the bucket easier while reducing condensate dripping. Your feedback is valuable, and we’ll be sure to share your suggestion with the appropriate teams for consideration.
Thank you for choosing this appliance. We truly appreciate your support and are happy to know that your dehumidifier is meeting your needs. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com