Customer reviews from geappliances.com
GE - 36 in. Wide 27.9 Cu. Ft. Side-By-Side Refrigerator with Extra Tall Dispenser and In-Door Icemaker - White
Average customer rating
4.1
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
66
4 Stars
22
3 Stars
11
2 Stars
7
1 Star
10
69%of customers recommend this product.
(
27 out of
39)
Customer Reviews for GE - 36 in. Wide 27.9 Cu. Ft. Side-By-Side Refrigerator with Extra Tall Dispenser and In-Door Icemaker - White
Customer Rating
4
Looks good
on October 28, 2026
Posted by: LarryD74
Just installed, only 1 hour ago, looks good, hope it works good. What i don't like, no temp adjustments, water constantly dripping from water dispenser. I'll know more if it goes back or not in a few days. The LG that this is replacing lasted 17 years with no trouble at all. I think it was twice the refridgerator this GE is but it was also twice the price. If I can get 17 years out of this with no repairs I'll be a happy camper.
Written by a customer while visiting geappliances.com
Customer Rating
4
Slightly Disappointed
on October 27, 2026
Posted by: Lola taken
from Tucson, AZ
Purchase this fridge online, didn't realize some features where not suitable for us like: unable to raise or lower the temperature, or know what the temperature is inside the fridge or freezer. We live where it's hotter than most places, and need to adjust temp for our environment. Disappointed in shelving area, doesn't have a "butter" holding shelf. Also, the size of fridge is not as large as it looks on the outside, and the inside of fridge is smaller than we expected for this size of refrigerator. So no fault of GE. However, we like that this fridge is quiet and the design of fridge looks nice in our kitchen. We only have this fridge for under a week, so can't decide yet if we truly like it or not.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Average
on October 27, 2026
Posted by: Johnny51
from Florida
[This review was collected as part of a promotion.] Works great, shelf space great. Ice dispenser spits cube ice all over,never in a direct line. Can’t adjust temp.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Response from geappliances.comBy Julia, GE_Appliances, October 28, 2026
We'd like to help you improve your experience with your dispenser and temperature adjustment. To keep dispensed ice from missing the glass, put the glass close to, but not touching, the dispenser opening. Additional information on the dispenser throwing ice can be found in this article on our website: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21286&_gl=1*1a8bqdo*_gcl_aw*R0NMLjE3ODc4NDk3MjMuRUFJYUlRb2JDaE1JN2VyMy1xTEJsZ01WOG5CSEFSMWhTaUR2RUFBWUFTQUFFZ0lpVFBEX0J3RQ..*_gcl_au*MTk4NzQ0Nzc0NS4xNzg4ODc1OTk2Li0uLS4xNzg5MDY5MzI2LjExNDI1MDc4MjYuMTc5MzIwMzQxOC4xNzkzMjAzNDE3*_ga*MTUwNTY2ODE5MC4xNzIxODQ4NTUz*_ga_QEC75X7XEX*czE3OTMyMDIyNzQkbzI2MSRnMSR0MTc5MzIwNzQwMyRqNDIkbDAkaDI2MzM0Mjk3OA..*_fplc*YklwdnRFJTJGNWVCOEVhYzN4WDUlMkJaMTdrNmNnM1ZlUEJKbkt2anpjVmNOSFExNEJ0dTMzanRHSmgyQnBpYVI1ekJxNll2T1p2dVh1c1NBRFo3bzlmSWtEb0d0NjdUenFYZmdvV0dvJTJCYVBzc2tvZHE2eExYMUpoZEZDYXlwWE13JTNEJTNE. Instructions for adjusting the refrigerator's temperature can be found on page 10 of the Use and Care Manual here: https://images.salsify.com/image/upload/s--ttSfjhQR--/62384b9e87bfa0f2339e814c69d13ad7bb45ff47.pdf. If the issue persists, please make an appointment with one of our Bodewell technicians, by calling 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
3
Please bring back the model GSS25GGPHCWW.
on October 27, 2026
Posted by: Rogerfunk 1
from Dexter, MI
[This review was collected as part of a promotion.] We have bought GE appliances sent 1970 and always the Profile models. In December 2025 we replaced an old GE refrigerator in our entertainment room with Model GSS25GGPHCWW. It is a fantastic refrigerator no complaints. In July 2026 we decided to purchase another New refrigerator for our kitchen. We wanted the same model as the entertainment room and was told we couldn't get the same model. GE only offers the none Profile model in white Model GSS28NGYBHWW. This model we bought dispenses ice cubes as crushed even when setting the control to Cube and ice ends up on the floor. Note the refrigerator in the entertainment room has the ice maker in the back of the freezer and dispenser in the front of the door. It dispenses ice perfect every time. This newest model has the ice maker hanging on the inside of the freezer door and it doesn't work as well. We also miss the butter holding area in the model GSS25GGPHCWW. We would gladly pay the difference to upgrade to a better model in white.
I would recommend this to a friend!
Features
3
Performance
3
Quality
5
Value
5
Response from geappliances.comBy Diego, GE_Appliances, October 28, 2026
We would like to help you with your refrigerator not working properly. We recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
3
Not cold enough
on October 26, 2026
Posted by: DoubleD1955
I love the refrigerator but it doesn't stay cold enough and there's no way to lower the temperature.
Response from geappliances.comBy Morgan, GE_Appliances, October 27, 2026
We would like to provide you with some information about how to adjust your refrigerator temperature. This refrigerator comes with preset factory temperature settings of 37°F for the refrigerator and 0°F for the freezer. If the refrigerator is newly installed, we recommend allowing 24 hours for the temperature to stabilize to the preset recommended setting. To adjust the temperature of the refrigerator you will locate the control panel inside the refrigerator compartment on the right side, then select either Fridge or Freezer and press the Up or Down button to increase or decrease the temperature in each compartment. This model also comes equipped with TurboCool which once activated can quickly recover the temperature of the refrigerator compartment after frequent door openings. Simply press and hold the Fridge button for 3 seconds to activate/deactivate the TurboCool function, and press Up or Down to increase or decrease temperature from 34°F to 44°F. You can view more information about adjusting the temperature and using TurboCool on page 10 of the use and care manual here: https://images.salsify.com/image/upload/s--ainV5tF0--/3cf7f0f847e32814e11348004a414ce8fce911b7.pdf. If the issue persists after troubleshooting, we recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek looking, large water dispenser and spacious inside!
on October 25, 2026
Posted by: AlishaK
[This review was collected as part of a promotion.] This refrigerator is honestly the most spacious and best quality refrigerator we have had. The men who delivered this product even said this is the newest and nicest refrigerator they have seen in a while! My personal favorite thing about it is how my 40 oz Stanley fits ( with room to spare) in the ice and water dispenser!!!!!! With how many times I am feeling up water for my family a day, this is huge! There is so much space in both the fridge and surprisingly just as much in the freezer side! The refrigerator is durable and quiet. And looks absolutely perfect in our kitchen! I am beyond thrilled with it and LOVE when people come over and compliment the sleekness and spaciousness of it! GE hit it out of the park with this one!
Written by a customer while visiting geappliances.com
Customer Rating
3
Needs a drain pan under ice dispenser.
on October 24, 2026
Posted by: ArlettaSharon
from GA
[This review was collected as part of a promotion.] Dispensing is messy. Have to keep a towel under it to catch the drips. Miss having a designated meat drawer.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, October 30, 2026
We're happy to assist with your refrigerator's water dispenser. It is not unusual to see a few drops of water dripping from the dispenser on your refrigerator after having dispensed water. This is caused by pressure on the water line and changes in temperature causing some condensation to form and drip.
We will pass your feedback on the meat drawer along to our product team for review.
We will pass your feedback on the meat drawer along to our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
5
QUALITY FRIDGE
on October 24, 2026
Posted by: Debbie4462
from Arizona
I have had this fridge about a month, no problems at all. I came from 3 french door failures, same manufacture within a 6 month period. I wont mention the brand. I will never have another french door after this purchase. I decided to go back to the tride and true side by side. I looked at so many on the showroom floor. This GE really stood out to me for the quality interior, drawers and shelfs were very good quality, not that flimsy plastic. Just love the backlight wall, I can see everything. The ice maker on the door frees up space in the already spacious fridge. Having the organization is just wonderful, everything is right there in front of you. The glass shelfs are sturdy and adjustable. The inside is where your temperature control panel is along with your wi/fi that allows you to connect with a smart HQ app. I always know the status of my fridge where ever I am. Its a very quiet fridge, I might hear it making ice once in a awhile. I appreciate the cubed ice, perfect size for my drinks, and it makes plenty of ice. A very good quality fridge with an excellent price. Very happy with my purchase.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com