Customer reviews from frigidaire.com
Frigidaire - 115V 10,000 BTU 450 Sq. Ft. Smart In Wall Air Conditioner with Remote - White
Average customer rating
4.2 out of 5
4.2
(13 Reviews)
Open Ratings Snapshot
Rating breakdown 13 reviews
5 Stars
10
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
2
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Customer Reviews for Frigidaire - 115V 10,000 BTU 450 Sq. Ft. Smart In Wall Air Conditioner with Remote - White
Customer Rating
5 out of 5
5
Great AC unit!
on July 12, 2025
Posted by: Ridgely5
[This review was collected as part of a promotion.] I am very impressed with this little wall unit ac. I'm using it and my small office and it keeps the temperature perfect on these hot summer days. I said it to 72 it cools to 72 quickly and stays cool for the day. It is not that loud at all it works great and I am happy with the way that this little AC unit performs. I wish I would have gotten one sooner
Written by a customer while visiting frigidaire.com
Customer Rating
1 out of 5
1
Weakest AC unit for studios
on July 5, 2025
Posted by: Naomiii
Doesn’t work. Had one in my studio and it blew warm air, got it replaced and still blew warm air. Replaced it AGAIN, with a higher BTU (10k) and it blows cold air but only for a couple moments then you hear some click before it “turns off” and blows room temperature air at you. Doesn’t cool AT ALL, it’s always hot. Very disappointed. Wish there was a way the landlord could just take it all away.
Response from frigidaire.comBy PatrickOnline Outreach SpecialistJuly 7, 2025
I can imagine how incredibly frustrating this situation must be — it’s exhausting when you go through the process of replacing the unit multiple times, only to end up with the same problem. It sounds like you were hoping for a reliable solution to cool things down, but instead, you’re stuck with a unit that gives you cold air for a moment before it stops working.

It’s disappointing when you have to keep troubleshooting and getting replacements only to have the same issue persist. The fact that it blows room temperature air and doesn't cool properly after the initial moment is definitely a huge letdown. While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great Unit!
on July 4, 2025
Posted by: TheresaEscarciga
[This review was collected as part of a promotion.] Although we’re so far north in Montana you would never think it would get hot enough to warrant an AC of any kind! However if you’re anything like our house we like to stay cold morning noon and night! This unit is perfect to maintain that 60 degrees sleeping temper needed for those summer nights. It maintains 10k BTU and cools up to 450 sqft. It takes a bit of an effort to get this set up but just follow the instructions and you’re good to go!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great Unit!
on July 4, 2025
Posted by: Tescarciga05
Great window unit that kicks out some cooooollllldddddd air! Took a minute to put this puppy up because it comes with a different backside that requires you to mount the back end grill and it’s a little more complicated than a normal plug and play ac. Here in Montana the summers can get hot and even for us we like our bedroom to be a nice 60 degrees when sleeping. With this in our dinning room we feel it across into the bedroom. Highly recommend this for any family wanting to cool a small - medium size space.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
A lifesaver
on June 30, 2025
Posted by: Suziebs
[This review was collected as part of a promotion.] The new in the wall unit is very quiet and efficient. It was easy to install and quickly cools down the whole bedroom in a few minutes.
Response from frigidaire.comBy JessicaOnline Outreach SpecialistJune 30, 2025
Thank you for sharing your experience! We’re so glad to hear your 10,000 BTU Through-the-Wall Room Air Conditioner has been quiet, efficient, and easy to install — and that it’s keeping your bedroom cool in no time!

We appreciate you choosing Frigidaire and hope you stay comfortable all summer long. Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
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