Customer reviews from frigidaire.com
Frigidaire - 115V 10,000 BTU 450 Sq. Ft. Smart In Wall Air Conditioner with Remote - White
Average customer rating
4.2
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
10
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
2
Customer Reviews for Frigidaire - 115V 10,000 BTU 450 Sq. Ft. Smart In Wall Air Conditioner with Remote - White
Customer Rating
5
A/C
on May 4, 2026
Posted by: KC1125
[This review was collected as part of a promotion.] Very sleek looking and efficient
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 4, 2026
Thank you for the 5-star review! We’re glad you love the sleek design and efficiency. If you ever need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Efficient Air Conditioner
on January 13, 2026
Posted by: Bob 21
[This review was collected as part of a promotion.] Cools well, nicely designed
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 15, 2026
Hi Bob 21, thank you for the great feedback! We’re happy to hear your Frigidaire wall air conditioner cools well and that you’re enjoying the design. We appreciate you choosing Frigidaire and taking the time to share your experience.
If you ever need assistance or have questions, feel free to contact us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 am–8 pm ET, and Saturday, 9 am–6 pm ET. We’re always here to help! - Reed
If you ever need assistance or have questions, feel free to contact us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 am–8 pm ET, and Saturday, 9 am–6 pm ET. We’re always here to help! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
3
on September 7, 2025
Posted by: Seaver915
[This review was collected as part of a promotion.] The unit has a nice design and features. Seems quieter, just doesn’t seem like it cools the room well enough. So I’m a little disappointed. I have it on 68/69 degrees on medium cool. (Not ECO).
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 9, 2025
Thank you so much for sharing your feedback with us, Seaver915. I’m really glad to hear you appreciate the design and quieter operation of your unit. However, I completely understand your disappointment with how it’s cooling your room. That’s definitely not the experience we want for you. Since you’re running it at 68/69 degrees on medium cool and not on ECO mode, it should be cooling efficiently, but sometimes factors like room size, insulation, or placement can affect performance. If you haven’t already, you might try closing doors and windows, or positioning the unit where airflow is less obstructed to help it cool more effectively. If you continue to have concerns or want to explore additional tips, please don’t hesitate to reach out via Live Chat on our website or by calling our Customer Support team at 1-800-374-4432. We’re here Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and happy to help you get the best performance from your unit. Thanks again for reaching out, and I hope you have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Powerful punch ice cold air!
on August 25, 2025
Posted by: 103WB1
This sleek unit is very easy to set up and operate, the controls are very straightforward, and most importantly it puts out ice cold air. Filter easy to access and clean, originally planned two years in a standard master bedroom, however, due to efficient, cold air, considering putting in a larger area.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 27, 2025
Thank you for the great feedback! We're happy to hear your Frigidaire air conditioner is delivering powerful, efficient cooling and that setup and operation have been hassle-free. It’s great to know you're even considering it for a larger space—definitely a sign it's doing its job well. We appreciate you taking the time to share your experience!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire wall air conditioner
on July 31, 2025
Posted by: pennridge
[This review was collected as part of a promotion.] A great product!! I love the way it runs and keeps my room constantly cool!!! The remote is the best! I love the different settings!!!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Looks Good, But Poor Drainage Causes Odor, Mold, and Rust
on July 30, 2025
Posted by: Mtsd
While the unit has a sleek design and the concept of using the fan to spray water on the condenser to improve efficiency is smart, it has a serious flaw: it doesn’t drain properly.
Over time, water builds up inside and doesn’t fully evaporate. This leads to:
• A strong “dirty sock” smell
• Mold growth
• Rust on internal components
• A strong “dirty sock” smell
• Mold growth
• Rust on internal components
Worse, the manufacturer advises not to drill a hole to help with drainage — but provides no other way to remove the stagnant water. This leaves the user with no good solution.
A simple fix would be to include a removable drain plug, a tray, or a hose port, so users can empty excess water safely and easily. Until then, you’re stuck with a unit that looks great but smells awful and degrades over time.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 31, 2025
Thank you for taking the time to share your detailed feedback. We truly appreciate your recognition of the unit’s design and efficiency features, and we’re equally concerned to hear about the drainage issues you’ve described.
Your observations regarding stagnant water, odor, and potential mold or rust are important, and we understand how frustrating it is when a feature meant to improve performance results in unexpected problems. While our design intends to optimize energy efficiency, we recognize that long-term usability and maintenance are just as critical.
We’ve shared your comments with our product development team for review, including your practical suggestions about a drain plug or hose port. Direct user feedback like yours plays an essential role in helping us improve future models.
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Your observations regarding stagnant water, odor, and potential mold or rust are important, and we understand how frustrating it is when a feature meant to improve performance results in unexpected problems. While our design intends to optimize energy efficiency, we recognize that long-term usability and maintenance are just as critical.
We’ve shared your comments with our product development team for review, including your practical suggestions about a drain plug or hose port. Direct user feedback like yours plays an essential role in helping us improve future models.
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this unit!
on July 16, 2025
Posted by: rfm1616
[This review was collected as part of a promotion.] We love this unit and especially the fact that it leaves our windows avaialble to open or enjoy the view. Just the thing for our garage apartment.
Written by a customer while visiting frigidaire.com
Customer Rating
5
This is good
on July 16, 2025
Posted by: Navy Blue
[This review was collected as part of a promotion.] I couldn’t be happier with my AC. The unit cools my space quickly, even on the hottest summer days. It is not in a wall because my husband isn't here to help me (Its heavy :) Although I have it running on the ground it is quiet, which is good. I am looking forward to the energy-saving mode making a noticeable difference in my electric bill.
Written by a customer while visiting frigidaire.com