Customer reviews from lg.com
LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(601 Reviews)
Open Ratings Snapshot
Rating breakdown 601 reviews
5 Stars
397
4 Stars
110
3 Stars
36
2 Stars
18
1 Star
40
0%of customers recommend this product. 
(
0 out of 1
)
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Customer Reviews for LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Customer Rating
5 out of 5
5
This refrigerator has all of the features we need
on December 6, 2022
Posted by: flitec
from Georgia
Verified Purchase:Yes
we bought this fridge a couple weeks ago and it has great electronic temperature sensors to keep the freezer and fridge at the proper temperature. It's easy to see what you have in the fridge without having to move stuff around.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
A balance of features and simplicity
on December 4, 2022
Posted by: TomNg
from San Diego, CA
Verified Purchase:Yes
Easy closing doors, simple ice machine, quiet except for when ice machine is filling and emptying. Easy to clean and simple to use.
Quality
5 out of 5
5
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Huge counter depth fridge!
on November 29, 2022
Posted by: Julz22
from Elgin, Illinois
Verified Purchase:Yes
Absolutely love our new fridge! So much room in the doors and adjustable shelves- for a counter depth size fridge it has a ton of space! Love the water dispenser on the inside of the fridge too!
Pros: Style/Design
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Plenty of room in this refrigerator
on November 23, 2022
Posted by: Jeff8156
from Glenshaw Pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Plenty of room in this refrigerator.It’s so quiet when it runs you can hardly hear it. It is very spacious for all the things you need to put in it we love it
Pros: Performance
Quality
4 out of 5
4
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Exactly what we wanted.
on November 21, 2022
Posted by: Sheila46
from Bluffton, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] After ready all the reviews we purchased our new LG refrigerator. So . far it has exceeded our expectations. We love the water dispenser in the refrigerator and the ice maker is perfect. All the ice we need plus. We especially like the counter depth as it seems to enlarge our kitchen. Would definitely purchase an LG product again.
Pros: Quality, Features/Settings
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Nice, large capacity counter-depth fridge
on November 21, 2022
Posted by: petedog
Verified Purchase:Yes
Have had the fridge for a couple of weeks now. Really like the large capacity in the counter-top depth. So far, so good.
Pros: Style/Design, Features/Settings
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Beautiful refrigerator
on November 15, 2022
Posted by: Ingrid B
Verified Purchase:Yes
It is elegant and the space in the fridge is amazing. I love the french doors and extra space gained from having the water dispenser inside of refrigerator.
Pros: Quality, Style/Design, Features/Settings
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Unsatisfactory cooling/freezing temperatures
on November 7, 2022
Posted by: TataNY
from Brooklyn, NY
I got this refrigerator 2 days ago. Everything looks fine, but... Temperature inside (after we turned it on) drop so slow, that it takes 2 days to reach more or less required levels. Freezer was set to -3F, but real temperature +8F. Refrigerator part was set for 33F, but reach only 40F. Plus, You don't feel cold air flowing into chamber and after opening the door temperature rises 1-2-3F (well, it's normal) but it takes an hour or more to drop back to 40F. Sorry, but I need a real refrigerator to keep my food well preserved, not nicely designed box!
Quality
1 out of 5
1
Features
4 out of 5
4
Value
4 out of 5
4
Response from lg.comBy JaNika Wiley, Social Media, November 8, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
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