Customer reviews from lg.com
LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Average customer rating
4.3
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
397
4 Stars
110
3 Stars
36
2 Stars
18
1 Star
40
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Customer Rating
5
Purchase, delivery and installation very smooth.
on February 10, 2023
Posted by: ColoradoGrandma
from Buena Vista, CO
Verified Purchase:Yes
Love the deatures and look of the new refrigerator. After a month of use, we still are loving it!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Harrison Township
Verified Purchase:Yes
Had this fridge for 3 weeks and have not been able to put food in it because it’s not cooling to a safe temperature
Pros: Style/Design
Quality
1
Features
3
Value
1
Response from lg.comBy Alice Feliz Luna, Social Media, February 9, 2023
We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, so we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Written by a customer while visiting lg.com
Posted by: Edward C
from Travelers Rest, SC
Verified Purchase:Yes
We purchased ours a few weeks ago after the old one had major problems. This appliance had everything we wanted and LG is a product we love. Great customer service and ease of contact helped make our choice.,Thank You
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Kathy809
from NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I needed a new refrigerator with more space at a decent price and this LG product filled both of my needs
Pros: Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, April 12, 2023
Thank you for your review for your Smart Counter-Depth MAX ™ French Door Refrigerator. Enjoy the spacious 27 cu. ft. of capacity in a counter depth fridge- only LG delivers that much space in counter-depth refrigerator! Should you need support, don't hesitate to reach out to us via chat or phone support! Details for these support options can be found here: https://www.lg.com/us/support/contact. Enjoy the LG refrigerator experience! ^Chris
Written by a customer while visiting lg.com
Posted by: Marie rose
from Glendale CA
Verified Purchase:Yes
I bought this one month ago and I don’t believe I am so happy
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, April 11, 2023
Thank you for your review highlighting the value and features available in your 27 cu. ft. Smart Counter-Depth MAX ™ French Door Refrigerator. We're glad your satisfied with your refrigerator and all of the features it has to offer! Enjoy the LG kitchen refrigerator experience! Should you need support, don't hesitate to contact us! We're available on social media for your convenience. Our Facebook handle is @LGUSA and our Twitter handle is @LGUSSupport. Feel free to send us a private message on Facebook or a direct message on Twitter. We'd be happy to assist you! ^Chris
Written by a customer while visiting lg.com
Posted by: CT29
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this a month ago and we are very happy with it
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: MsMeg
from Providence RI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the clear plastic shelving and roomy door shelves, very easy to see everything
Pros: Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Sathish Ramamoorthi
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall I am happy with the refrigerator. I bought this a month ago, so happy for that.
Pros: Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com