Customer reviews from lg.com
LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Average customer rating
4.3
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
397
4 Stars
110
3 Stars
36
2 Stars
18
1 Star
40
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Posted by: SK53
from Midwest
Verified Purchase:Yes
We really enjoy our new refrigerator. It's very roomy and holds so much, including in the doors. The freezer is huge. We like that the door sends off a signal if it's not closed tightly.
It is very stylish and modern looking. We never really wanted a stainless steel fridge, but after seeing this one, we are glad we ordered it.
It is very stylish and modern looking. We never really wanted a stainless steel fridge, but after seeing this one, we are glad we ordered it.
Pros: Quality, Style/Design
Response from lg.comBy Cazzandra Galangco, LG Social Media, March 22, 2023
It is not every day that we receive feedback as detailed and thoughtful as yours. We're thrilled that you are glad and satisfied with your purchase with us. The LG 27 cu. ft. Smart Counter-Depth MAX ™ French Door Refrigerator (LRFLC2706S) is specially designed for convenience and innovation while taking the style in mind, so you really made a great choice. Thank you for sharing your thoughts and experience with our product to the rest of the community. We look forward to your next LG product review! -Cazz
Written by a customer while visiting lg.com
Customer Rating
4
water taste fix
on March 7, 2023
Posted by: amk50
from L.A., CA
I like this fridge. it's bigger than it looks and can fit a lot of stuff. Sticks out more than a counter depth fridge bc the doors have a ton of storage but about 4 inches less than the standard. it replaced. The water tasted horrible (like plastic/chemicals) despite flushing so we bought other filters and now the water tastes great. Try that if you have an issue. One star off bc the interior plastic feels cheap.
Pros: Quality
Quality
4
Features
4
Value
4
Response from lg.comBy Tanisha, social/LG, April 5, 2023
We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha
Written by a customer while visiting lg.com
Posted by: lisa8
from Massachusetts
Verified Purchase:Yes
I have had the refrigerator for just over 6 weeks and I am very happy with it. It has more space in refrigerator and freezer than other counter depth brands. The ice cube maker works well and I like the ice cube size and large container. I have a thermometer in the refrigerator portion and it matches the temp setting. It is very quiet, which surprised me since my last frig was so noisy.
Quality
5
Features
5
Value
5
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, April 9, 2023
It's our pleasure to provide the best products to our customers, and we're glad this commitment was reflected in your experience using the27 cu. ft. Smart Counter-Depth MAX ™ French Door Refrigerator, model LRFLC2706S. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG and thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! If you have questions or concerns in the future, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee
Written by a customer while visiting lg.com
Customer Rating
5
Love how big it is for counter width refrigerator
on March 5, 2023
Posted by: Dee1126
from Strongsville, Oh
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had our LG refrigerator for two weeks now, super happy we the purchase.
Quality
5
Features
5
Value
5
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, April 6, 2023
It's our pleasure to provide the best products to our customers, and we're glad this commitment was reflected in your experience using the27 cu. ft. Smart Counter-Depth MAX ™ French Door Refrigerator, model LRFLC2706S. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG and thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! If you have questions or concerns in the future, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee
Written by a customer while visiting lg.com
Posted by: PFM56
from Palmyra NY
Verified Purchase:Yes
We bought this a few weeks ago. We are so happy with it!!
Pros: Quality
Quality
5
Features
5
Value
5
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, April 4, 2023
It makes our day to hear that we were able to provide you with a 5-star experience. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG for your entertainment/kitchen/laundry needs.
Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com
Posted by: Troy101
from Arizona
Verified Purchase:Yes
[This review was collected as part of a promotion.] A few weeks into having my new fridge, I’m beyond impressed. It’s huge for a counter depth. Love having the water on the inside & ice in the huge freezer. It alerts you if you leave the doors open. I’ve gotten many compliments. If you need a counter depth this is the one, I looked at many and this is hands down the best one for your money.
Quality
5
Features
5
Value
5
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, April 6, 2023
It makes our day to hear that we were able to provide you with a 5-star experience. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG for your needs. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com
Posted by: Dianes7
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this fridge two months ago, and I have to say I’m extremely pleased with it. It has a lot of space. It has a lot of shelves on the side doors you can see everything clearly and the freezer is also big and it’s easy to find stuff. It’s also easy to clean, which I am pleased with totally recommend that.
Pros: Style/Design
Quality
5
Features
5
Value
5
Response from lg.comBy Alice Feliz V. Luna, Social Media, April 4, 2023
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Posted by: AZ Girl
from AZ
Verified Purchase:Yes
This refrigerator is nice but not as good as our last LG refrigerator. We thought we got the same one but this one seems smaller inside. Also the installer scratched the handle and the door with a tool while putting on the handles. We got a replacement handle and now we need a new left side replacement door. We paid a lot of money for this refrigerator and it’s scratched by the installer.
Pros: Style/Design, Performance
Quality
4
Features
4
Value
3
Response from lg.comBy Alice Feliz V. Luna, Social Media, February 28, 2023
We appreciate the time you committed in providing us with detailed and constructive feedback. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Should you need any assistance with your LG Refrigerator, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com