Customer reviews from lg.com
LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Average customer rating
4.3
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
397
4 Stars
110
3 Stars
36
2 Stars
18
1 Star
40
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Posted by: Lachb
from Reno
Verified Purchase:Yes
[This review was collected as part of a promotion.] Glad I once again chose LG. Well designed and efficient
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Jai., LG Social Media, March 30, 2023
Hey how are you. Thank you for sharing the love with our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. We appreciate you. If you have other concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. `Jai.
Written by a customer while visiting lg.com
Posted by: gpj7000
from New Port Richey, FL
Verified Purchase:Yes
I was pleasantly surprise by the space inside the refrigerator and freezer section for a counter depth model. I may not need to purchase a freezer chest now. Also like the drawers and convenient of a water dispenser inside the unit.
Pros: ease of use, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Tanisha, social/lg, March 24, 2023
Just what we all desire is just a little more space! We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha
Written by a customer while visiting lg.com
Posted by: Michael Po
from West Lafayette, IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am abs observant Jew and I'm very happy with the Shabbos mode, it works perfectly.
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, March 31, 2023
Hi! We're glad to hear that you're enjoying the features available in this fridge as well as the ample 27 cubic feet of space. Should you ever need support, please don't hesitate to contact us via chat or phone support. The details of these support options can be found here: https://www.lg.com/us/support/contact. ^Chris
Written by a customer while visiting lg.com
Posted by: D242Rush
from Nassau, NY
Verified Purchase:Yes
This is my first counter depth, French door refrigerator and I'm glad I bought it. The space inside is amazing, the bins on the doors will hold gallon size cartons of milk with room to spare. This is also one of the largest freezers I've seen which is always a plus. So glad I purchased it.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Cazzandra Galangco, LG Social Media, March 19, 2023
Your detailed feedback about your LG refrigerator is highly appreciated. It's amazing to know that your first counter depth is a perfect fit for your preference and needs. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. So thanks for your kind words, and we look forward to seeing you again. -Cazz
Written by a customer while visiting lg.com
Posted by: MICHAEL N TEXAS
from Blanco, TX
Verified Purchase:Yes
We are vert happy with our new LG. We almost bought a different brand, so glad we didn't.
It has plenty of room in the top and bottom as well. Very quiet too. Would recommend.
Pros: Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Tanisha, social/lg, March 27, 2023
We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful Refrigerator & So Much Space Inside
on March 10, 2023
Posted by: Anonymous
from Arcadia, OK
I am so happy with this refrigerator! The counter depth is perfectly sleek and the plain front is aesthetically beautiful. The inside is so spacious…perfect for any family’s needs. I find the fridge to be very quiet as well. Highly recommend this product!
Pros: Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Tanisha, social/LG, April 5, 2023
Awesome, Looks great! We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha
Written by a customer while visiting lg.com
Posted by: Otto2021
from Eagle, Idaho
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this for probably 2 weeks now, the set temperature for the refrigerator was at 37, then I put in thermometer, said it was 40, finally I set it to 33, lowest setting, it got down to 36.7, then up to 40.3. The freezer works, the temperature for the fridge is worthless. Yes, the back of the fridge is over 3" from the wall, so it has room to run.
Pros: Style/Design
Quality
3
Features
3
Value
4
Response from lg.comBy Tanisha, social/LG, April 5, 2023
Thank you for taking this time to communicate with us about your concern. We'd love to better understand the issue, and how can we rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You. ~Tanisha
Written by a customer while visiting lg.com
Posted by: IDRCI
from Louisiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] Satisfied for the most part...I do not have a water line to feed ice maker; would like to see a better configuration to accommodate ice cube trays and ice bin as option. My only other complaint is one of annoyance when items, especially plastic drinking bottles stored on the door shelves fall over if you are carefull when closing the doors.
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
3
Value
4
Response from lg.comBy Alice Feliz V. Luna, Social Media, March 9, 2023
It means a lot to us that you took the time to share your thoughts with the rest of our community and us. It helps us continue to improve and provide the best possible service to customers like you. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com