Customer reviews from lg.com
LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(601 Reviews)
Open Ratings Snapshot
Rating breakdown 601 reviews
5 Stars
397
4 Stars
110
3 Stars
36
2 Stars
18
1 Star
40
0%of customers recommend this product. 
(
0 out of 1
)
Best Buy Privacy Policy
Customer Reviews for LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Customer Rating
5 out of 5
5
In love with my new LG FRENCH DOOR REFRIGERATOR
on April 11, 2023
Posted by: Victoria B
from Minneapolis, Mn
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought a month ago and I am so happy with my LG refrigerator that I am happy to recommend this LG product. It is a French door refrigerator in the new stainless that does not leave fingerprints. It is counter depth so it does not stick out into the room. we live in a small townhouse and space is a commodity. I can’t believe how spacious the frig is. We store milk, condiments, etc in the very deep spaces inside the doors and there is still lots of room on all the many shelves. Our last frig was actually larger but did not hold as much. Plus, we can now see our food. It is not buried and out of sight. The water spigot is inside too so no mess in the outside of the door. Lg really organized this refrigerator very successfully. This is a well planned out appliance. I would highly recommend it to others. I love it!!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Response from lg.comBy Tanisha, social/LG, April 12, 2023
We’re happy to know that you had a 5-star experience with your LG product. Thank you for sharing the word about its excellent features and qualities. Every team member here appreciates your feedback, as this motivates us to continue developing our products and services. Welcome to the LG Family and we look forward to a future review! ~Tanisha
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Max space in counter depth
on April 10, 2023
Posted by: chillingRB
from Sarasota Fl.
Verified Purchase:Yes
I am amazed at the space in my new counter depth refrigerator. It truly surpasses any prior counter depth refrigerator I’ve owned or seen. From my experience any LG appliance I’ve owned had been problem free & stellar. I’m truly delighted with this product.
Pros: Style/Design
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Response from lg.comBy Tanisha, social/LG, April 10, 2023
We’re happy to know that you had a 5-star experience with your LG product. Thank you for sharing the word about its excellent features and qualities. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. Welcome to the LG Family and we look forward to a future review! ~Tanisha
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
on April 5, 2023
Posted by: Csand816
from Wisconsin
Verified Purchase:Yes
This fridge is AMAZING. So much space for everything. Need to buy more groceries!!!!!
Pros: Features/Settings
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Response from lg.comBy Christian Jimenez, LG Social Media, April 6, 2023
Hi, thanks for taking the time to post your 5 star review for your 27 cu. ft. Smart Counter-Depth MAX ™ French Door Refrigerator. #LifesGood when you have extra storage space in your fridge - more than you know what to do with! Should you need support, don't hesitate to reach out to us via social media. We're available on Facebook (@LGUSA) and Twitter (@LGUSSupport). Feel free to direct message us on Twitter or private message us on Facebook. We'd be happy to assist! ^Chris
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Terrific Counter Depth Fridge But Large Capacity
on April 2, 2023
Posted by: swedeboy1952
from Loveland, OH
Verified Purchase:Yes
It was hard to find a 27 cubic foot french door counter depth refrigerator but we found this one and we love it! Nicely designed. Very attractive.
Pros: Style/Design
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Response from lg.comBy Jai., LG Social Media, April 6, 2023
HI there. LG wants to thank you for reaching out and providing feedback. We keep ourselves a goal of keeping smile on our customers face. So feedback is always valuable to us. We are exited to hear that you have found the perfect refrigerator for you and your family. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Beautiful and so much space!
on April 1, 2023
Posted by: Jen SD
from San Diego, CA
Verified Purchase:Yes
I bought this for my new home. It looks great and has so much room! Despite being counterdepth it can hold everything and more. I love the water feature is inside. It allows the front to be much more sleek looking. I am very happy.
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Response from lg.comBy Jai., LG Social Media, April 3, 2023
Hello there Jen!! Thanks for reaching out and providing that feedback. Customer feedback really helps LG improve its products as well as Customer Service. So believe me when I say we value your feedback. If you have other concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. `Jai.
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great Refrigerator
on March 31, 2023
Posted by: OHSUSANNAH20
from SUMMERVILLE, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very happy with my new "fridge, it was a great buy and exactly what I was looking for. Very comparable to a much more expensive "fridge" I was considering; has all the "bells and whistles" someone could possibly want!
Pros: Features/Settings
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, April 1, 2023
It's our pleasure to provide the best products to our customers, and we're glad this commitment was reflected in your experience using the LG 27 cu. ft. Smart Counter-Depth MAX ™ French Door Refrigerator, model LRFLC2706S. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG and thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! If you have questions or concerns in the future, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
A great product
on March 30, 2023
Posted by: LAGAD
from Houston
Verified Purchase:Yes
Bought this to replace an older counter depth refrigerator. The space in this product is amazing! It feels like it’s twice as big as my old one turn. A good design team seems to make the most of the space they’ve got to work with. Great icemaker unbelievable indoor storage good crispers. I’ve got nothing to complain about, and nothing but compliments for this
Pros: Features/Settings, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Response from lg.comBy Christian Jimenez, LG Social Media, March 30, 2023
Hi! We appreciate you taking the time to post your positive review highlighting the spaciousness of fridge model LRFLC2706S. Posts such as yours are invaluable as they point out the excellent quality in our refrigerators! Should you ever need support, please contact us via chat or phone support: https://www.lg.com/us/support/contact. We'd be happy to assist you! ^Chris
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
My new refrigerator
on March 28, 2023
Posted by: Happy in Cherry Hill
from Cherry Hill, NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had the new refrigerator since March 11the and we are extremely happy. We needed a counter depth unit and this one is huge inside while still fitting in our space. The ice maker is great and quick. We did not get it in the door because we wanted plenty of space. The only drawback, and it is minor, I would like to have a little more flexibility in adjusting the shelves
Pros: Quality, Style/Design, Features/Settings
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Response from lg.comBy Christian Jimenez, LG Social Media, March 30, 2023
Thank you for taking the time to leave your review for the 27 cu. ft. Smart Counter-Depth MAX ™ French Door Refrigerator. We're glad you're more than satisfied with the features and spaciousness available in this model. With that said, we're a company that's continuously innovating, we'll take your feedback regarding flexibility in adjusting the shelves into account as we generate future models. In the meantime, should you need support, you can contact us via chat or phone support. The details for these support options can be found here: https://www.lg.com/us/support/contact. ^Chris
Written by a customer while visiting lg.com
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