Customer reviews from lg.com
LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Average customer rating
4.3
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
397
4 Stars
110
3 Stars
36
2 Stars
18
1 Star
40
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Posted by: Mihcael
from Mesa, AZ
Verified Purchase:Yes
I didn't like the bottom freezer, still not crazy about it, but love the refrigerator section. so much easier to see your food, even better than my other LG.
Pros: ease of use, Quality, Features/Settings
Quality
4
Features
4
Value
4
Response from lg.comBy Jai., LG Social., May 16, 2023
Well hello there. We want to thank you for taking the time to communicate with LG about your experience. Your feedback is very important to us and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need assistance with your LG Refrigerator please don't hesitate to send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info and we'll be happy to assist you. `Jai.
Written by a customer while visiting lg.com
Posted by: W WAS
from Green Bay Wi
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got this refrigerator to replace 2 bad Critierion refrigerator in 11/2 years I love the size. The shelves on the door. It also has large light inside.
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
5
Response from lg.comBy Jai., LG Social., May 16, 2023
Hello there. Awesome! We’re glad you loved the LG Dryer. We find it to be a favorite among many of our customers. Your review is a valuable information for our whole team. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. `Jai.
Written by a customer while visiting lg.com
Posted by: Tink71
Verified Purchase:Yes
Ample spaces to store your food in the freezer or fridge. Large enough shelves you can place your larger drink items on as well.
Quality
5
Features
5
Value
5
Response from lg.comBy Rita, Social/LG, May 12, 2023
Your wonderful remarks are significantly appreciated! When we hear from happy customers, we spread the positivity around. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ~Rita
Written by a customer while visiting lg.com
Posted by: DMK 42
from Chicago
Verified Purchase:Yes
Love everything about this refrigerator. Hope it outlives me and I experience zero problems.
Pros: Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Rita, Social/LG, May 12, 2023
Your wonderful remarks are significantly appreciated! When we hear from happy customers, we spread the positivity around. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ~Rita
Written by a customer while visiting lg.com
Posted by: tracy930
from jacksonville, nc
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this refrigerator. As we get older its hard to bend to see contents of a frig with freezer on the top. we bought this one and it is awesome to open both doors and inventory your supplies. I realized i dont go in the freezer that much.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: KA1AAM
from Minneapolis
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like the size and features of this appliance. It fits perfectly in my kitchen and has tons of room inside. I like that it does not have a water dispenser in the door.
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Beware. Look elsewhere
on May 8, 2023
Posted by: Yecart
from seattle
Film that provides print proof feature was damaged within 2 months and LG refused to cover it under warranty. Don't pay the extra money for this. Cooling temps aren't great I think do to the THIN feature
Quality
1
Features
1
Value
1
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, May 9, 2023
Thank you for providing us with valuable feedback. We apologize that you had such an experience. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you. ^James.
Written by a customer while visiting lg.com
Posted by: Appliance Owner
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really excellent fridge. Everything you could ask for an more.
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Alice Feliz V. Luna, Social Media, May 15, 2023
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com