Customer reviews from lg.com
LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Average customer rating
4.3
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
397
4 Stars
110
3 Stars
36
2 Stars
18
1 Star
40
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Posted by: Del179
from Del179
Verified Purchase:Yes
[This review was collected as part of a promotion.] Replaced whole suite of kitchen appliances with LG stainless steal. Design and appearance are great. No finger prints....at all!!!! Features and functionality are great, have only had them a month do still learning about all the features. Delivery and install team were great.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, May 21, 2023
Thank you so much for taking the time to leave us a 5-star review. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com
Posted by: Abby Z
from Houston, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had this fridge for about a month now and so far I'm loving it. It has a ton of space in the doors and it looks great. I really like the handle on the freezer drawer, I think it's easier to open than most, and the filtered water dispenser on the inside is fantastic because I don't need a pitcher anymore and I don't have to sacrifice an entire door shelving like I would with other fridges that have the dispenser on the outside.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Jamasa
from Arizona
Verified Purchase:Yes
Basic refrigerator with no bells & whistles which is what I wanted. We choose to not hook up the water line since this is in a winter home. Past experience with LG refrigerators has been great so didn't look any further!
Pros: Style/Design, Performance
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Cathy911
from Voorheesville, NY
Verified Purchase:Yes
We’ve had this refrigerator almost six months now and are very happy with it. I was afraid it wouldn’t provide adequate space like my old refrigerator because of the way the shelves are set up in this one, but I love it and it actually gives me more space for items on the door and in the drawers. The French doors are perfect! I love that we don’t have a full door to be opening up each time. Would definitely recommend this brand and style.
Pros: Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Counter depth 27 cu ft
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love having a counter depth that still has the internal capacity comparable to others. That is what drove our decision to purchase. Was worried the freezer may not have much storage but has plenty of room.
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: LGownerNH
from NH
Verified Purchase:Yes
[This review was collected as part of a promotion.] Was forced to buy counter-depth vs std 27 cu ft b/c delievery
people refused to move a 28 1/2" depth refrig through a 29" door opening. Payed $100 more, but figure meh, solves uncooperative movers. but, this has narrow shelves inside and huge door shelves --> would have preferred deeper shelves and less door shelf area.
Also learned this one uses older, 4-piece-moving compressor design vs newer, single-piece-moving, so hoping it is as reliable for longer haul.
Temp control is very good, like all LG's. Oh, the std 27 cu ft has multi-flow vs this filter flow, and would have liked to have had that as well.
Lighting is very good inside. Haven't hooked up water line yet, but expect that will all go well, as other LG I have.
people refused to move a 28 1/2" depth refrig through a 29" door opening. Payed $100 more, but figure meh, solves uncooperative movers. but, this has narrow shelves inside and huge door shelves --> would have preferred deeper shelves and less door shelf area.
Also learned this one uses older, 4-piece-moving compressor design vs newer, single-piece-moving, so hoping it is as reliable for longer haul.
Temp control is very good, like all LG's. Oh, the std 27 cu ft has multi-flow vs this filter flow, and would have liked to have had that as well.
Lighting is very good inside. Haven't hooked up water line yet, but expect that will all go well, as other LG I have.
Pros: ease of use, Style/Design, Performance
Quality
4
Features
3
Value
4
Written by a customer while visiting lg.com
Posted by: BriC
from Canton GA
Verified Purchase:Yes
I love my LG Refrigerator. The features I like include the fingerprint resistance, you can open inside drawer when having only one door open (many models have the drawers going all the way across so both doors must be open to pull open drawer), and I prefer the water/ice not being in the door. It is just a cleaner look and the ice is more easily accessible vs. trying to get it to dispense through the door.
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
4
Response from lg.comBy Jai., LG Social., May 16, 2023
Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.
`Jai
`Jai
Written by a customer while visiting lg.com
Posted by: Olvera Refrigerator
from Waco Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the Space it has, ice maker is always full, water water is always cold and tastes great
Pros: ease of use, Style/Design, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Jai., LG Social., May 16, 2023
Well hello there. We want to thank you for taking the time to communicate with LG about your experience. Your feedback is very important to us and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need assistance with your LG Refrigerator please don't hesitate to send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info and we'll be happy to assist you. `Jai.
Written by a customer while visiting lg.com