Customer reviews from lg.com
LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Average customer rating
4.3
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
397
4 Stars
110
3 Stars
36
2 Stars
18
1 Star
40
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Posted by: B Nelson
from Montana
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this refrigerator as part of a kitchen remodel. We're quite pleased with it so far, and it looks great in its new home. We chose the countertop depth model, as we didn't want it occupying a ton of space. The fridge is laid out well and there is a lot of internal space. Of all the brands and models that we looked at, LG seems to have thought through how to make a shallower fridge while maximizing space for everything.
Pros: Quality, Features/Settings, Performance
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: coloradodoglover
from Denver, CO
Verified Purchase:Yes
Bought a week ago. Great amount of space, very functional. Very well designed.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Cool as a cucumber
from Layton City, Utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very happy with the features on this refrigerator. The size is perfect.
Pros: Quality, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jerry39
from Goodyear, Az
Verified Purchase:Yes
We are happy we bought this counter depth refrigerator. It has amazing capacity in both the freezer and crisper drawer. The icemaker is located in the freezer and that leaves extra room in the main compartment and especially the doors. With the water dispenser in the main compartment, we don't have to contend with water in the outside door opening and on the floor as with in door dispensers. Ice maker puts out plenty of ice in a day. Would recommend this unit to anyone that is thinking about needing extra space and eliminating the in door water and ice dispenser.
Pros: ease of use, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: PnDM
from Santa Maria, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] My first new refrigerator in 25 years and I was impressed that a counter depth unit has as much capacity as my old standard depth unit. It runs very quiet and keeps everything at a cnsistent temperaure, not to mention the energy savings over my old unit.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jazzyzmom
from NC
Verified Purchase:Yes
This is my first French Door fridge. Very nice. I love the freezer on the bottom...
I love the water inside the fridge. I love how the ice control is in the fridge instead of standing n my head to find it in the freezer.
I love the water inside the fridge. I love how the ice control is in the fridge instead of standing n my head to find it in the freezer.
Pros: ease of use, Style/Design, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
LG is TERRIBLE to work with
on May 24, 2023
Posted by: patrick easterling
from hawaii
After two years our LG's compressor died. It's been weeks of confused phone calls and now they say they PLAN on soon sending the parts! Weeks of delay, no explanation. I am a landlord who buys lots of fridges and NEVER will buy another LG anything!
Quality
1
Features
1
Value
1
Response from lg.comBy Tanisha, social/LG, May 25, 2023
Hi there, We most definitely value your feedback and we'd be more than happy to look into this with you. We realize how upsetting repair issues can be and want to ensure that we really have a full understanding of your situation, so that we can aid you in the best way possible. Could you please provide us with your LG refrigerator's model, serial number, and the phone number via our social media platform on Facebook or Twitter and use the handle @LGUSSupport or when calling our Customer Service line at 800-243-0000.~Tanisha
Written by a customer while visiting lg.com
Posted by: PAmum
from Lebanon PA
Verified Purchase:Yes
I have had an LG refrigerator before and this one is great. Size is marvelous, look and finish just great. One issue was ice maker made great ice and lots, but ice tasted terrible! New frig, new filter, water tasted fine. We just got a new ice maker, so time will tell if that fixes the issue. That is why only 4 stars for a brand new refrigerator.
Pros: ease of use, Style/Design
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com