Customer reviews from lg.com
LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Average customer rating
4.3
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
397
4 Stars
110
3 Stars
36
2 Stars
18
1 Star
40
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Posted by: Donna7273
from Washington State
Verified Purchase:Yes
I am loving the space on the side of the doors and the area to put the lunch meat and cheeses.
Pros: Quality, Style/Design, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy Ian, LG Social Media, June 23, 2023
Hello, Donna! Thanks for the kind words, it's great to hear that you're loving your new refrigerator! ^Ian
Written by a customer while visiting lg.com
Posted by: Love my LG fridge
from San Diego
Verified Purchase:Yes
Our old LG fridge lasted almost 12 yrs & we were very happy with it. This new Counter depth fridge is almost the same model with a few upgrades. Water dispenser inside works great. No button to push with free hand, just press glass against lever to get water. Only 2 produce/meat drawers, but they are large & can hold a lot of food. Even though this is a “counter depth” fridge, it is actually bigger than our old French door fridge. Door shelves are deep & can hold a lot. Freezer compartment big enough. Taller than old fridge so deff measure height! Love the clean look & no finger prints
Pros: Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Ian, LG Social Media, June 23, 2023
Hey! Thanks for inviting us back into your kitchen, and making the French Door a staple in your home! We always appreciate the feedback, and be sure to let us know if we can ever help. ^Ian
Written by a customer while visiting lg.com
Posted by: chmohler
from Gahanna, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this LG refrigerator on May 24, 2023, and our initial experience has been very good. One little glitch that was not in the operator's manual is that the ice maker and the water service will not work if the controls are locked.
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: MTH23
from Jacksonville FL
Verified Purchase:Yes
Purchased for my new home and am pleased. There are a couple dings in the doors which is being taken care of with speed and courtesy.
Pros: ease of use, Quality
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Mitch G
from New York, NY
Verified Purchase:Yes
I really like the fridge, but I have some small complaints: (1) You can't put anything tall on the inside shelves -- they don't adjust enough. However, there is room on the door shelves; (2) the replacement water filters from LG seem very expensive for what they do. I'm not sure if there are off-brand replacements that are cheaper; (3) I'd prefer if the freezer had some better organization, rather than just piling the stuff in there.
Pros: ease of use
Quality
5
Features
4
Value
4
Response from lg.comBy Tanisha, social/LG, June 23, 2023
We definitely appreciate the time you have taken out of your day in order to leave this kind review. We will be sure to share your review with our Marketing and Development team in order to improve on the products and services that you all love. ~Tanisha
Written by a customer while visiting lg.com
Posted by: Jim704
from Charlotte, NC
Verified Purchase:Yes
I've had this refrigerator for a few weeks now, and it is nearly perfect. The volume is surprisingly roomy. However, unless I remove a shelf completely, I can't put a 1.5 L bottle of wine upright. Other than that, the space and features are excellent. I like the water dispenser inside the refrigerator. The stainless steel resists fingerprints. Ice Plus mode is easy to enable from the app on my phone. The temperature, the lighting, everything can be set and monitored on my phone. It is also very quiet. I didn't realize how loud my old refrigerator was until I got this one.
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: mswin118
from Old Town, Maine
Verified Purchase:Yes
I bought this to replace a 20 year old one that had started to act up, and couldn't see putting money in something that old, this one is 7 cu ft larger than the old one but fits in the same spot and takes less space, I would recommend this product
Pros: Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Tami G
from San Luis Obispo, CA
Verified Purchase:Yes
We bought this LG frig after the Frigidaire we purchased was installed and didn't work (it was returned). There are many things to like in the LG Counter Depth French door frig. It's shelves are deep enough to accommodate a 13" pan; the lighting is excellent; the deli drawer is a huge hit with my family, as everything is easy to see and access. The freezer is massive with a bottom bin deep enough for a Thanksgiving turkey, and the top drawer, which is deep enough to stand up a quart of ice cream, pulls out so nothing gets lost. On the downside, the drawers are not full extension so there is a bit of space in the back that is hard to access sometimes. The top left door on the frig has a self close mechanism which causes it to slam if you don't hold it open, which is not pleasant. We have had this unit since December and have had no problems. I would purchase this again, but next time I would get the single door rather than French door (personal preference).
Pros: Features/Settings, Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com