Customer reviews from lg.com
LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Average customer rating
4.3
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
397
4 Stars
110
3 Stars
36
2 Stars
18
1 Star
40
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Customer Rating
5
Excellent refrigerator; weak product setup info!
on August 30, 2023
Posted by: SavvyBuyer
Verified Purchase:Yes
We've only had this for not quite 2 weeks, and everything about it is top notch. Obviously, I will know more as time goes by; I do expect continuing high satisfaction! My take is that this is a truly excellent refrigerator. The only DRAWBACK is less than great information in the product literature and the owner's manual. Due to costly problems I had had with my prior one (from a different manufacturer), I was seeking a refrigerator that didn't require an internal water filter but could connect to a water source and make ice and dispense cold water. It APPEARS that that is the case for this LG product. However, it isn't clear how to set it up, without an internal water filter -- I found several different answers on that from different dealers and different on-line postings. The owner's manual says, "LG strongly recommends that you use LG-authorized water filters to prevent water quality issues, water leakage and appliance malfunction," but I could find NOTHING about what to do it if I have a home water system that will feed highly filtered water to my refrigerator. Thus I neither need nor want to install an internal water filter!!
Written by a customer while visiting lg.com
Posted by: Joybelles
from Sun City, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] My old refrigerator completely died on July 4th 2023. The next day I purchased this LG fridge and it was delivered and installed 6 days later. This model has a large amount of interior space and the door shelves hold a surprisingly large number of items, much more than my old fridge. The crispers do an excellent job of keeping fruits and veggies fresh and the lower meat/cheese/etc. bin does a good job of keeping these items cold. The freezer is quite roomy and the ice maker keeps me constantly supplied with fresh ice cubes. The ThinQ inside control panel makes it easy to make adjustments .The doors open easily, specifically the freezer door. When you open the freezer door, the top shelf with the ice tray slides towards you making it convenient if that is all you were aiming for. All in all I really like the LG refrigerator. I am glad my old fridge died!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: MichelleBD
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am over the moon happy with my new LG French door refrigerator! It is so much bigger even though it fits in the same space as our old refrigerator. It is well-designed and looks gorgeous.
Written by a customer while visiting lg.com
Posted by: JuanM01
from Fairfax,VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very good looking refrigerator freezer. Very easy to conform shelves for customization. The initial process was as stated in the manual. So far it’s been as promised and expected.
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Not Print proof, only occasionally print proof.
on August 25, 2023
Posted by: Kalamar
from MI
[This review was collected as part of a promotion.] Note: Print proof surface doesn’t mean print proof. It does get fingerprints and doesn’t seem super easy to clean them off.
Pros: Style/Design
Quality
4
Features
3
Value
4
Written by a customer while visiting lg.com
Posted by: bpsaltcreek
from So Cal
Verified Purchase:Yes
We are enjoying our new fridge and all of it’s functions.
Pros: Quality, Style/Design
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Kak99
Verified Purchase:Yes
We love our new refrigerator! I love how sleek it looks on the outside while still having filtered water on the inside.
Pros: Style/Design, Features/Settings
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: jackie8760
from New Mexico
Verified Purchase:Yes
I purchased this a few weeks ago. I’m happy with the counter depth. My kitchen is small so the fact that it doesn’t stick out to far past my cabinets, is perfect.
Pros: ease of use, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com