Customer reviews from lg.com
LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Average customer rating
4.3
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
397
4 Stars
110
3 Stars
36
2 Stars
18
1 Star
40
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Posted by: ejc7
from dartmouth ma
Verified Purchase:Yes
We are very happy with the LG fridge. We especially like the ice maker in the freezer and water inside the fridge. Makes so much shelf room inside
Pros: Quality, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Displeased
on September 14, 2023
Posted by: GB54
from Alberta Canada
Looks great but after just 4 months there is a disgusting smell both too and bottom. It’s been thoroughly emptied, and cleaned m. While it was being cleaned I put all my food into a large cooler. The cooler did not smell while the food was in it. After cleaning I put food back in and smell continues. This smell is the same as my last LG fridge that had a failing compressor (this was confirmed by a technician who cane to check it).
Response from lg.comBy LG Customer Experience team, Customer Care, October 2, 2023
Hey there. We appreciate your time in leaving us a review with regard to your 27 cu. ft. Smart Counter-Depth MAX ™ French Door Refrigerator. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We will surely pass on your feedback to the rest of our team. ^Anthony
Written by a customer while visiting lg.com
Posted by: yv24
from Denver, CO
Verified Purchase:Yes
We had a bit of a difficult time getting our refrigerator delivered but it has been great so far. I like the internal water dispenser. And it's actually very roomy. Plenty of space to organize our groceries.
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: drudol
Verified Purchase:Yes
[This review was collected as part of a promotion.] love the space...it is slow on start up to cool and get icecubes but otherwise love it
Written by a customer while visiting lg.com
Posted by: Mil1
from Laguna Niguel
Verified Purchase:Yes
I researched refrigerators and LG was suggested with flying colors! There was a bonus of a water Spicket inside the left door, which I truly love! My granddaughter is thrilled because I can now hang all of her drawings on the front and both sides of the LG! Best fridge ever!
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: A Andrade
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall great! But, the bottom freezer gets stuck and freezer drawer/door doesn’t open. Also, the filter water has a chemical taste to it. Overall we do like this refrigerator besides those couple things.
Written by a customer while visiting lg.com
Posted by: Greg Koyfman
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator about month ago. Everything is working fine except I realized that 2 or 3 screws attaching the hinge plate on the top are missing. It will be helpful if somebody will come over to my house and fix this minor issue.
Response from lg.comBy LG Customer Experience team, Customer Care, November 3, 2023
Hi there, Greg. Thank you for taking the time to leave us a review on the 27 cu. Ft. Smart Counter-Depth MAX™ French Door Refrigerator. We want to ensure that you're getting a good working refrigerator, and we'd be more than happy to further look into this. At your earliest convenience, please send us a private message through our Facebook or Twitter platforms and include your contact details, model, and serial number of the unit. ^Anthony
Written by a customer while visiting lg.com
Posted by: Stan7081
Verified Purchase:Yes
Bought my refrigerator about 3months ago. It is everything its supposed to be. Being counter depth, I was concerned it wouldn’t hold much but it is extremely large and holds a very large amount. Love the hide away water dispenser which also allows for more room inside for food storage. A great machine.
Pros: Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com