Customer reviews from lg.com
LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Average customer rating
4.3
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
397
4 Stars
110
3 Stars
36
2 Stars
18
1 Star
40
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Posted by: John 1954
from La Habra, CA.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought it about 3 weeks ago and after having installers come back and undo kink in waterline, everything is working perfectly. Love all the extra space inside.
Pros: ease of use, Quality
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Design flaw water dispenser no cold at all
on September 23, 2023
Posted by: 1025
from Staten Island
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice looking fridge, plenty of room but has design flaw water dispenser is not cold at all. no fix for it either if I knew before Time I would have bought a different model
Pros: Quality
Quality
3
Features
2
Value
3
Response from lg.comBy LG Customer Experience team, Customer Care, November 9, 2023
HI 1025. We appreciate you reaching out to us and sharing your feedback. While the model doesn't produce cold water it does make up for it with LG's awesome ice cubes. There are a ton of great features to enjoy. We appreciate your purchase and becoming part of the LG family. If you ever require assistance please head to Twitter and reach us @LGUS or head to Facebook and reach us with a quick PM. - Trey
Written by a customer while visiting lg.com
Posted by: Robert Greubel
Verified Purchase:Yes
Great space….runs silently….looks like excellent quality here. Easy WiFi setup. Negatives: Doors are really thick….interfere with adjacent countertop when opened. Poor IT support
Written by a customer while visiting lg.com
Posted by: ADCS
from Ohio
Verified Purchase:Yes
We absolutely love this fridge! It looks great in our kitchen, and we just can't get over how much we can fit inside of it. I especially like that it's connected to the app on my phone so I get an alert when the door is accidentally left open. That's been very helpful on multiple occasions. I was really worried about buying a new fridge since it's such a big decision, but we really couldn't be happier!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jac12346
from Ky
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am totally happy with this refrigerator. I love the large freezer and the icemaker does not take up alot of room. Looks great!
Pros: Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Alex14
from Staten Island,New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] This refrigerator is so quiet that I thought it wasn't working. I am happy with it for now. Let's see 5 years when the compressor warrenty is up.
Pros: ease of use, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Happy LG Buyer
from Massschusetts
Verified Purchase:Yes
I have only had my new LG Refrigerator a month, but so far I love it. Plenty of space, compared to my old Side by Side..Love the double doors and the spacious freezer on the bottom…
Pros: Style/Design
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: johnbosphl
from New Jersey shore
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the extra depth and big ice container for a counter depth refrigerator; the online monitoring is also a plus, particularly as we use it in a second home. My only beefs, thus far, are that it doesn't have a split forward/back shelf for those extra-tall items and the price is substantially higher than a few years ago.
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com