Customer reviews from lg.com
LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(601 Reviews)
Open Ratings Snapshot
Rating breakdown 601 reviews
5 Stars
397
4 Stars
110
3 Stars
36
2 Stars
18
1 Star
40
0%of customers recommend this product. 
(
0 out of 1
)
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Customer Reviews for LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Customer Rating
5 out of 5
5
Great decision!
on October 23, 2023
Posted by: Punk1012
Verified Purchase:Yes
[This review was collected as part of a promotion.] I. Bought my counter deoth refrigerato after researching the pros and cons. I could not be happier with my decision.
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Huge Capacity, easy to use.
on October 22, 2023
Posted by: Kay58
Verified Purchase:Yes
[This review was collected as part of a promotion.] I wasn't excited to get a new fridge. My previous fridge died after two years of very easy use. But I was eager when I saw the cabinet-depth of this LG model. I'm surprised how much I like it - which makes me realize that I didn't love my previous one as much as I thought! Doors open with appropriate pressure, water dispenser inside the unit is *brilliant*. My biggest impression is how much this fridge hold - my house really only needs the right side! Front handles are finger-print resistant but not finger-print proof. A word of caution - measure carefully as this unit is wide left to right. It is quieter than my previous fridges.
Pros: Quality, Features/Settings, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Disappointed
on October 20, 2023
Posted by: mackel
from Indiana
Verified Purchase:Yes
Boo! After 10 months, I had to have the compressor replaced.
Quality
1 out of 5
1
Features
5 out of 5
5
Value
4 out of 5
4
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, October 24, 2023
We are committed to providing you with top-notch products and services, and we would love to look further into your LG Refrigerator's compressor issue. To get started, please send us a direct message on Facebook or Twitter using the handle @LGUSSupport, and remember to include the model and serial numbers. Our team will take it from there and do everything possible to resolve your issue promptly. ~Rita
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Smells from decompose meat lingered
on October 19, 2023
Posted by: Busymom901
from Dallas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am overall happy with the fact that this is a smart fridge which can run diagnostics. I did have an issue with the refrigerator turning off when I was away for a couple of weeks. I had not setup notification at that time. The meats in the freezer went bad and the stench remained 2 months later despite cleaning the fridge, changing air filter and water filter.
Pros: ease of use, Style/Design, Features/Settings
Quality
3 out of 5
3
Features
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Excellent Refrigerator
on October 19, 2023
Posted by: ilmorescue
Verified Purchase:Yes
[This review was collected as part of a promotion.] After a few initial difficulties that were my fault, this refrigerator is working beautifully and I really like it. It's very bright inside, with enough space for me to see every item inside. It has enough partitions and compartments, too. You do have to be careful and make certain the doors are firmly closed when you shut the doors.
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Can’t believe what a great refrigerator this is
on October 13, 2023
Posted by: Happy 58
from Southern, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love our new LG refrigerator. It is so spacious inside with so much room to place items in the doors. We like the adjustable shelves and the separate drawer for meats , cheese and small items. The ice maker provides great ice and there’s so much room in the freezer. The greatest praise comes from my wife who said “ this must have been designed by a woman “.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
A great counter depth refrigerator
on October 12, 2023
Posted by: Yacker
from Madison, WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] If you are in need of a countertop depth refrigerator… this LG has room to spare. I can’t believe the amount of interior space it has… with a smaller outside footprint! Very happy with this purchase!!!
Pros: Quality, Style/Design, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
GREAT FEATURES
on October 12, 2023
Posted by: bILLIE1977
from tEXAS
Verified Purchase:Yes
[This review was collected as part of a promotion.] I REALLY LIKE THE UNIT, THIS IS MY FAVORITE UNIT, I LOVE LG
Pros: ease of use, Quality, battery, Style/Design, Features/Settings, camera, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
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